Just started back doing some excercise after 2 yrs off , retired now at 65 and I am enjoying my time in the Gym , friendly and has all the equipment I need , taking it slow but positive

Location
Switch location79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB
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I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more
Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more
Company replied
Energie fitness Pontypridd is genuinely the best gym I've had been to. I first joined in February 2022, after already losing 10st, to boost my physical activity but most importantly, my confidence... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
Contact info
79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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I like the fact that the gym opens at…
I like the fact that the gym opens at 6am so I’m able to do my session before going to work .
I’m an international student from Sri…
I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, sorry ! Very genuine and a friendly and a pleasant person. I loved the customer service he provided towards me. I’m more than happy to recommend this gym to all my uni mates. I’m more than happy to workout there.
Cheers ! 💪🏽
Very welcoming environment
Very welcoming environment, helpful staff, great equipment, all at a great price
Other gyms I feel self conscious just…
Other gyms I feel self conscious just by entering... but not at engerie everyone is so welcoming, if I look at a weight machine and think I don't know how to use that there is always a member of staff to show me how highly recommended
Love the gym
Love the gym. Only one issue for me, on occassion, the music (if you can call it that) is much too loud, it drowns out the music I'm listening to on my headphones!!
Very friendly staff very spacious gym
So far so good
So far so good. Only joined last weak and i am pretty happy so far. All the Equipment is in good condition, its not to croweded that you have to wait to usethe Equipment.
The staff is very nice and helpful, as are the gym members i interacted with so far.
A small complaint would be that the plates are not stored correctly, (aka to get to a 10kg plate you often have to move over plates out of the way)
I'm glad I joined I think its the best…
I'm glad I joined I think its the best gym in ponty and the staff are really nice staff
A great gym but bad location
A great gym with good equipment, friendly staff and a good atmosphere. The only issues that you might face is that it can be hard to get into Pontypridd during busy hours, parking is a bit of a pain and the gym itself is on the smaller side so it can get packed quickly. But overall a fantastic gym.

Reply from Energie Fitness - Pontypridd
Enegié fitness, best place for workout
Perfect equipment for workout
Nice instructors for classes
Good environment

Reply from Energie Fitness - Pontypridd
Only joined about 4 weeks ago but I…
Only joined about 4 weeks ago but I love it here, everyone makes you feel welcome and I leave feeling good after working out

Reply from Energie Fitness - Pontypridd
Great Gym
Team are really helpful,great facilities and the classes are really good plenty for everyone no matter what your ability or fitness levels.
Excellent gym and facilities
Excellent
This gym is great, has everything you need for a good workout. The only thing I will say is, the time of day I go it’s really busy, but that’s no one’s fault, everyone has to work and get there when they can. I love this gym.
Staff are very friendly too.
What a great gym really friendly…
What a great gym really friendly atmosphere great equipment staff are very helpful cheep as chips membership £20 a month iff you want to get fit this is the place
Excellent Gym love going to the classes
Excellent Gym love going there and all the classes are excellent especially Gabe in Spin and Andreas classes, love all the other instructors classes too sorry I don’t have all your names but well motivated in alll classes that bring the best out of us in them so thank you all 😎👍👍👍
Well planed and structured
I had a great welcome
I had a great welcome. Staff are very friendly and approachable. Wish every gym was like this. Lovely place to come and workout. Thanks Guys I will not be ending my membership anytime soon. Big thumbs up to everyone involved
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