Just started back doing some excercise after 2 yrs off , retired now at 65 and I am enjoying my time in the Gym , friendly and has all the equipment I need , taking it slow but positive
Location
Switch location79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB
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See what reviewers are saying
I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more
Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more
Company replied
Energie fitness Pontypridd is genuinely the best gym I've had been to. I first joined in February 2022, after already losing 10st, to boost my physical activity but most importantly, my confidence... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom
4.8
Excellent
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Energie fitness is a good
Energie fitness is a good, clean, modern and practical gym. The staff are very helpful and all the equipment is reliable and up to date, with everything you need from weights to cardio.
July 1, 2022
An excellent gym
An excellent gym, has pretty much everything you can think of. If I had to leave one criticism, you guys are too popular and it's always full (I'm glad of course 😉)
June 10, 2022
Staff are friendly and always happy to…
Staff are friendly and always happy to help.
Gym is clean.
Really enjoy the classes.
May 27, 2022
Reply from Energie Fitness - Pontypridd
Hi there,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Never thought I’d stick to the gym
Never thought I’d stick to the gym but now can’t seem to stay away. Classes are great really help stay motivated staff are amazing help full, approachable and knowledgeable. For someone who has always been subconscious when in the gym this place makes me feel none of that and relaxed. 100% recommend for anyone looking to make that change.
Big thank you to Craig ,Gabe ,Andrea,Amy, Peter and Rhys who have been they key in helping stay committed. Jake you have a great team
May 27, 2022
Great atmosphere to train in.
Top equipment paired with helpful and approachable staff makes this gym a great place to train. Well laid out equipment with a huge free weight section at the top and function fitness section on the ground floor. The classes hosted by the trainers always have a progression and regression, so they target all fitness levels and everyone can join in! All staff make a point of speaking to you and if you've finished a class with them, will ask you how it went etc. I've been to a fair few gyms and non of which give off the same good vibe as this one.
Only thing I would like to see in this gym is another squat rack, but that's just me being greedy!
May 27, 2022
One of the best gyms I have ever been…
One of the best gyms I have ever been too!
Started a couple of months ago, and never looked back! The staff are friendly, the gym us well stocked with equipment is clean and welcoming.
Staff are knowledgeable, friendly and professional. Would highly recommend 👌
May 25, 2022
Unprompted review
Why am I still seeing people not…
Why am I still seeing people not cleaning down equipment after they have used it?
May 25, 2022
Unprompted review
Reply from Energie Fitness - Pontypridd
Hey Neil,
Thank you for taking the time to leave a review. We completely understand your frustration with regards to hygiene awareness in your gym. We want to create an environment in all of our gyms that makes our members feel comfortable and safe, it seems we fell short and for that we apologise. Please raise these concerns with a member of staff and they will be happy to assist you.
Best wishes,
énergie Fitness Central Team
GREAT GYM
GREAT GYM, STAFF & MEMBERS REALLY FRIENDLY AND WELCOMING. EVERYTHING YOU NEED FOR A GREAT WORKOUT. PLENTY OF CLASSES ALSO ON OFFER
GREAT PRICE..
May 25, 2022
Unprompted review
Great staff very friendly
Great staff very friendly, really helpful, as older person put me at ease, time was taken to explain equipment, exercises described and shown in a relaxed and professional manner. Jason knowledgeable and helped with exercises to suit areas I wanted to work on.
May 22, 2022
5 stars
Very friendly staff. Mixture of gym equipment, to suit all needs. Exceptional price well located within the town center.
May 21, 2022
Always feel welcome by ALL the staff…
Always feel welcome by ALL the staff when i walk through the door,
May 20, 2022
Review …
Having only joined this year coming from another local gym i think Energie is a nice gym a little bit to busy most of the time (not what i am used to ) .I think the staff are quite shy and dont interact with members enough but perhaps that is because they don't know everyone ? But overall its very clean and tidy and the equipment is very good . I would like to bring along my Son who is 13 years old but he is not allowed which i think is a bit crazy ?
April 30, 2022
Reply from Energie Fitness - Pontypridd
Hi Phil,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Really enjoying the classes
Really enjoying the classes. Staff are friendly and helpful.
March 26, 2022
great open space
great open space, staff very warm and welcoming and the owner is very easy on the eye😁 overall a great gym and i feel very comfortable going here😊
March 25, 2022
One member of staff extremely rude her…
One member of staff extremely rude her customer service is disgusting
March 18, 2022
Reply from Energie Fitness - Pontypridd
Hey Sean,
We at énergie Fitness are very disappointed to hear that you feel you have not received the stellar customer service we aim to provide to every member that walks through our gym doors and for that we apologise. We sincerely hope we can make it up to you in the near future and can once again gain your trust as a valued member.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Staff are very rude
March 18, 2022
Reply from Energie Fitness - Pontypridd
Hey Sean,
We at énergie Fitness are very disappointed to hear that you feel you have not received the stellar customer service we aim to provide to every member that walks through our gym doors and for that we apologise. We sincerely hope we can make it up to you in the near future and can once again gain your trust as a valued member.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
The best gym going
March 18, 2022
Love the place
Love the place. Opens at the right time for me finishing my night shifts, plenty of options and classes and the cheapest around.
March 18, 2022
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