Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent. Without my consent, they automatically signed me up for a membership... See more
Location
Switch locationUpper Richmond Road 85, SW15 2FU London, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending.... See more
The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the refo... See more
Lovely and clean facility with a wide range of machines and the staff are soo nice and welcoming and they really ensured that I knew what each machine does and what will work for me. I would definitel... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Upper Richmond Road 85, SW15 2FU, London, England, United Kingdom
2.9
Average
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There's such a relaxed atmosphere here…
There's such a relaxed atmosphere here I've never felt so at home in a gym. The staff are always friendly and helpful. The equipment and classes are great. Also, I'm recovering from surgery and my personal trainer Ben has been incredible at helping me rebuild strength and get back to feeling fit again.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Sarah,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Great Value
I have a great PT there. It’s reasonably priced and everyone is both helpful and friendly.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Nikki,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Too small for classes
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Merry,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Great little gym
Even though it is quite compact, it does have everything you need. Always clean and staff are friendly.
5 stars
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
I love this gym
I love this gym. It had the friendliest most helpful staff ever and all the equipment you need for a good workout.
I'm not giving 5 stars because even though they have really good instructors their class timetable is all over the place.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi J
Thanks for your review. We value your feedback and will pass that onto the Putney team.
We’re always working to improve and we will use your useful feedback to make improvements.
Best wishes
Would highly recommend
For the price, it’s great. Limited facilities but if you’re aware of that and okay with it then it’s perfect. Staff and trainers are very nice and friendly and keen to help should you need it.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
All the trainers and the classes are…
All the trainers and the classes are first class. Have helped me achieve everything i signed up for and more. A big thanks to énergie fitness and there team
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Paul,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Great gym just in the middle of Putney…
Great gym just in the middle of Putney high street and around the corner from my house (really helpful is you are as lazy as me).
Really good range of equipment and a nice yard witH TRX and bags.
Lots of classes to chose from and all the PTs are really helpful and well trained. The classes are absolutely amazing and well organised.
Highly recommended.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Teresa,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Nice well equipped gym with a great…
Nice well equipped gym with a great workout environment.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Eliana,
Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.
Our instructors are continually keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Friendly and welcoming
Friendly and welcoming, never crowded, plenty of machines and activities to do - dressing rooms could improve
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Stefano,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Limited machines
Limited machines, not enough kettle bells.
Workouts of the weeks require equipment not even available in the gym (Putney).
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi,
Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.
Staff are friendly and equipment good quality
Staff are friendly and equipment good quality.
It never seems to be too busy and there is always a machine available.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Good but small gym
Good gym and have enjoyed all my experiences so far. Classes have been fun and the staff helpful and friendly.
Could potentially do with some more varied equipment but the basics are all there.
Pity there are not more bathrooms!
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Katherine
Thanks for your review. We value your feedback and will pass that onto the Putney team.
We’re always working to improve and we will use your useful feedback to make improvements.
Best wishes
Reply from Energie Fitness - Putney
Hi Theerapat,
Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.
Our instructors are continually keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Friendly local gym
I really enjoy coming to énergie Fitness in Putney. The staff are very friendly and always willing to help, there's a great range of equipment and classes, and while it's popular, it's never overly busy.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Thank you for taking the time to review us. Our team members will be thrilled to hear that you had a great experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
If you have any suggestions for improvement please run it past a member of staff and they will be more than happy to listen.
Thanks again – we appreciate it!
énergie Fitness Central Team
Really nice gym
Really nice gym, nice staff, clean and nice bathroom facilities. One thing missing is an assisted pull up/chin up machine. Otherwise great!
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
A great gym with a great vibe
A great gym with a great vibe. Love the classes, good equipment and spaces.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi,
Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Really nice gym with friendly staff but…
Really nice gym with friendly staff but not adequate weight space, especially when a class is on
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
I really like the gym
I really like the gym, staff are great & really approachable & helpful. It is getting quite busy though and sometimes feels like there's not enough space / equipment at busy periods and equally not enough lockers which can be a bit of a pain. Otherwise, really like it.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Rachel,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
The trainers are fantastic
The trainers are fantastic! Always so welcoming.. classes are fun & hard work. A great little gym for an after work session.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Louise
Thank you for the 4 stars and the kind words about our staff. Hope to see you at énergie Fitness again soon – it’s where you belong!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.