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Energie Fitness - Putney Reviews 

205
TrustScore 3 out of 5

2.9

Upper Richmond Road 85, SW15 2FU London, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent. Without my consent, they automatically signed me up for a membership... See more

Rated 5 out of 5 stars

I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending.... See more

Rated 5 out of 5 stars

The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the refo... See more

Rated 5 out of 5 stars

Lovely and clean facility with a wide range of machines and the staff are soo nice and welcoming and they really ensured that I knew what each machine does and what will work for me. I would definitel... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Upper Richmond Road 85, SW15 2FU, London, England, United Kingdom

2.9

Average

TrustScore 3 out of 5

205 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

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2.9

All reviews

(205)

637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good, the classes are great, there is a good variety of them so I can try different things. The team is lovely and super effective!

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Clelie,

Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.

Our instructors are continually improving and innovating their classes so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Rated 5 out of 5 stars

I love énergie fitness

I love énergie fitness, such a great gym and small enough that it feels so welcoming!!

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Hannah,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Great atmosphere and instructors

Great atmosphere and instructors! Happy to have joined in.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Ana,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 5 out of 5 stars

Most important for me is the quality of…

Most important for me is the quality of the class instructors- outstanding!! The staff at Putney are also very good - friendly and helpful. My main issue is the standard of the cleaning ( or rather the lack of standards) especially under current circumstances. Quite a few of my fellow attendees at the classes have remarked on this issue - especially in the toilets. The yoga mats are becoming greasy and most of us now either bring our own mat or a towel to cover. It’s a shame that this is letting the gym down.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!
Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

all great

all great, nice gym and staff

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Antonio,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

The attention and staff are excellent, more machines needed

The attention and staff are excellent. This gym never is full and that’s what I really like.
I would only add one thing, more gym machines, specifically to do abs.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Maria
Thanks for your review. We value your feedback and will pass that onto the Putney team.

We’re always working to improve and we will use your useful feedback to make improvements.

Best wishes

Rated 5 out of 5 stars

I joined in November 2019

I joined in November 2019, and started gym-ing in December 2019. From day one, the staff have been friendly and helpful, the gym very convenient (both from the perspective of opening hours and location just off the High Street, and the equipment modern and in excellent condition.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Hylton,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them

Thanks again, and we hope to see you again soon!

Rated 4 out of 5 stars

Small and clean gym

Like the staff, always friendly. But wish there were longer classes, not only 30 min.. Clean gym, but very small and sometimes overcrowded

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Sam

Thanks for your review. We value your feedback and will pass that onto the Putney team.

We’re always working to improve and we will use your useful feedback to make improvements.

Best wishes

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. Very clean. Quite small, bit with everything you need. I like that it's small, it feels comfortable and you get to know everyone.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great value

Great value, friendly gym.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Laura,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Fabulous trainers, good equipment, amazing value

I occasionally go to the Bootcamp class (Putney) on Sundays and omg it’s a burner! I’ve been to a few other classes and can certainly rate them as highly - they are always fun and tough. Muscles ache the next day is guaranteed ;)

The gym overall is clean, well maintained and the staff is very friendly and welcoming. I’ve had some issues with the fob but it was resolved thanks to the team.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great gym

Great gym. Clean, tidy, doesn’t get crowded. Good instructors/trainers. V helpful staff. Could have more toilets.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Kathryn

Thanks for your review. We value your feedback and will pass that onto the Putney team.

We’re always working to improve and we will use your useful feedback to make improvements.

Best wishes

Rated 4 out of 5 stars

great value for money

great value for money. Only feedback would be
Hard to book onto to evening classes (always booked up)
Please add a speed bag (we already have a few heavy bags)

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Wesley

Thanks for your review. We value your feedback and will pass that onto the Putney team.

We’re always working to improve and we will use your useful feedback to make improvements.

Best wishes

Rated 5 out of 5 stars

well equipped

well equipped, well-located gym. showers a bit pathetic.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!
Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Great team great gym great workout it's…

Great team great gym great workout it's worth more than 5 stars 👍🏋️‍♀️👍

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Michael,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

All staffs are very friendly.

The unit is excellent, all staffs are proactive & very helpful and friendly. They always make you welcome with best smile.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Saron,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 4 out of 5 stars

Good impression.

Good impression.
How to improve: be sure to refill the shower-soap properly, in the shower (the soap is missing for weeks)

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Jule,

We really appreciate you taking the time to leave a review, we're always trying to improve.

It's great to hear that you're enjoying the gym and the staff are delivering the top-notch member experience we strive to deliver to every member that walks through our gym doors. We understand there are a few thing we need to do to be perfect and we will work hard to close that gap. In the meantime, if you have any comments or queries, don't hesitate to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great location, good value, equipment I need.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi John,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Straightforward gym

Exactly what I like in a gym: complete, clean, simple, all in one floor, nice people and nice classes for very fair price! Like a straightforward gym. Love it.

February 27, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,
énergie Fitness Central Team

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