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Energie Fitness - Putney Reviews 

205
TrustScore 3 out of 5

2.9

Upper Richmond Road 85, SW15 2FU London, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent. Without my consent, they automatically signed me up for a membership... See more

Rated 5 out of 5 stars

I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending.... See more

Rated 5 out of 5 stars

The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the refo... See more

Rated 5 out of 5 stars

Lovely and clean facility with a wide range of machines and the staff are soo nice and welcoming and they really ensured that I knew what each machine does and what will work for me. I would definitel... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Upper Richmond Road 85, SW15 2FU, London, England, United Kingdom

2.9

Average

TrustScore 3 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

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2.9

All reviews

(205)

637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Great gym

Clean, good equipment, friendly staff!

Following this review in 2020, I left the gym not long after… Mainly due to the management.

September 26, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey there,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Kind staff, clean, good machines

Clean. Always available cleaning products.
Staff are really kind and they remember your name which feels nice.
Not a lot of equipment because it is a small gym but most are available usually depending on the time you go!

September 25, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym with everything you need to…

Great gym with everything you need to work out. In the perfect location too

September 25, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent no nonsense gym

Excellent no nonsense gym. Dies the simple things well that a gym needs. Really friendly staff and great atmosphere in there.

September 25, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

I’ll give a 5 stars when I’ll have…

I’ll give a 5 stars when I’ll have access to the showers

The staff is nice and friendly
Gym equipment is great

September 25, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Danio,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

A well deserved name

A well deserved name, the place is really full of energy and good vibes from all the team whom they are always happy to help, highly recommend💪🏼

September 25, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym and lots of classes!!!

They put a lot of effort in making people happy!! And safe!!! Lots of Zoom classes ❤️❤️❤️, Gymnis amazing ❤️❤️

September 25, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Ruta,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 3 out of 5 stars

It's a basic gym

It's a basic gym, if this is what you after. Some classes are great, depending on the trainer and some seem to be put together last minute. Staff is very nice and helpful though. It is handy if you're local or work nearby. I would say it depends on what you are looking for

March 11, 2020
Unprompted review
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Reply from Energie Fitness - Putney

Hi Ilaria,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good environment

March 6, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Guillermo,

Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

Rated 5 out of 5 stars

Great staffs

Great staffs. Great fitness.

March 6, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Yuwadee,

Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

Rated 4 out of 5 stars

Great people

Great people and always willing to give you advice and help on anything

March 6, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Sam

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Excellent 😍

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Ali,

Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

Amazing trainers very personable and…

Amazing trainers very personable and helpful always feel at home and looked after, would highly recommend, especially Ben for 1:1 PT boxing.

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Candice.

Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

Rated 4 out of 5 stars

Went it work it works well some staff…great

Went it work it works well some staff are very nice happy to help class work well nice happy

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Yvonne

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

Very clean

Very clean, good space, helpful staff. I feel comfortable to do my exercises. Good to have monitors on the running and space machines. I had the only problem ultimately: the volume can not be adjusted, noticed to Ban. In general good impression. Hope that remains or get better :)

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Balazs

Thanks for your review. We value your feedback and are delighted that you are enjoying the gym in general.

We also appreciate your comments on the machines. We’re always working to improve our gym and we will use your useful feedback to make improvements.

Best wishes

Rated 5 out of 5 stars

Lovely gym

My husband and myself often visit the gym, and we never get disappointed. even if it’s small, well equipped, we always find a space for ourselves to train. It’s clean, and the staff is very friendly. The monthly membership cost is reasonable, good value for money.

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Viktoria,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 5 out of 5 stars

Expert trainers!

Great team. Fantastic gym. I very much enjoy exercising there.

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Gulen,

Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 5 out of 5 stars

a very pleasant atmosphere

a very pleasant atmosphere, very responsible instructors

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Carlos,

Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 2 out of 5 stars

Pick times or late afternoons is when…

Pick times or late afternoons is when you should not be at all, the gym is already very small and they use part of it for the classes so it becomes having half the gym to use and with the crowd it means go back home. To enlarge it and to add more equipment will be nice.
Staff are ok.

March 5, 2020
Unprompted review
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Mo,

Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.

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