Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent. Without my consent, they automatically signed me up for a membership... See more
Location
Switch locationUpper Richmond Road 85, SW15 2FU London, England, GB
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See what reviewers are saying
I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending.... See more
The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the refo... See more
Lovely and clean facility with a wide range of machines and the staff are soo nice and welcoming and they really ensured that I knew what each machine does and what will work for me. I would definitel... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Upper Richmond Road 85, SW15 2FU, London, England, United Kingdom
2.9
Average
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
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Great gym
Friendly staff, very good equipment, you have everything you need. And what I like the most you can have your time to use machine you want!!
April 23, 2021
Reply from Energie Fitness - Putney
Hey Marina,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Since February 2020 I try to cancel my…
Since February 2020 I try to cancel my registration to gym in Putney. The Gym’s personal told me that they cannot help me, but to email to those who email me that the registration was valid. I did it. They reply saying that they cannot help but they sent me an email to Mr Adam Margolin. I did it. He replied saying that my registration was cancelled but I have to log in a specific link, which doesn’t work. I contacted him several times with no result. The gym still take money from my account.
I really don’t know where to ask help to cancel my registration. If anyone reads this message an has an answer, kindly please reply.
Many thanks !
December 30, 2020
Reply from Energie Fitness - Putney
Hi Lili,
We at énergie Fitness are very sorry to hear you have been frustrated with the cancellation process. To answer your question, the best way to ensure your membership is cancelled is through our Member Zone here: https://members.energiefitness.com/. Hope this helps.
Best Wishes,
Dan
énergie Fitness Central Team
Friendly staff
Friendly staff, clean and modern equipment with modern well stocked and spaced equipment lovely gym all and all.
December 25, 2020
Reply from Energie Fitness - Putney
Hi Par,
Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Putney
Hi Tom,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
clean gym and friendly staff
November 6, 2020
Reply from Energie Fitness - Putney
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Been a member for about a month
Been a member for about a month, great gym: never too packed, truly nice personal and quality equipment.
November 1, 2020
Reply from Energie Fitness - Putney
Hi Eliott,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Do exercise under pandemic circumstances
Under current circumstances I can say that the club team do everything possible. All equipment is clean, there are a lot of sanitary things, the mobile app helps to book a place before the visit and it is really comfortable to do exercise in my Putney club.
October 30, 2020
Reply from Energie Fitness - Putney
Hi Marina,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Very friendly atmosphere
This is probably the best gym I have joined very helpful friendly staff at putney
October 30, 2020
Reply from Energie Fitness - Putney
Hi Paul,
I hope you're well.
Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Really nice gym and very good staff and…
Really nice gym and very good staff and very polite , all the machine you need and always clean .
October 30, 2020
Reply from Energie Fitness - Putney
Hi Marco,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Great equipment
Great equipment, everything you need honestly. Fairly empty gym for the most part. Ive only ever had to wait a few times for a station. And never for long. Great price too
October 30, 2020
Reply from Energie Fitness - Putney
Hi Nicolaas,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
The most friendly and helpful gym I’ve…
The most friendly and helpful gym I’ve been to. Professional, excellent equipment and staff:trainers ready to help! Always greeted with a smile and interest. This is a place that is interested in clients achieving their goals. Very affordable! Andre
October 30, 2020
Reply from Energie Fitness - Putney
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will always strive to continue to deliver this amazing service to you and we hope to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Definitely recommend!
Absolutely fantastic. My favourite gym I have been to so far. Staff and trainers are friendly, motivating and knowledgable.
Equipment is rarely unavailable, and there are alternatives if one is in use.
Definitely recommend it!
October 5, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Unfortunately disappointed
Nice equipment but poor management, dirty equipment and massive staff turnover and incompetence. Staff have no clue when there are medical emergencies, ales staff harassing girls and nothing gets done about it.
October 3, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
We at énergie Fitness are very disappointed to hear you had an unsatisfactory experience whilst being a member. This behaviour clearly falls far from our goal to deliver the highest quality of customer service and #we have let you down on this occasion and we apologise for this. Please note that your feedback will be passed on and hopefully we can make it up to you in the near future.
Thank you for taking the time to leave your feedback, we're always trying to improve.
Best Wishes,
énergie Fitness Central Team
I’m a very happy member of this great…
I’m a very happy member of this great gym, it’s always impecable, the staff,Personal trainers and members are lovely people.
I highly recommend énergie Fitness.
Dr.Eduardo Lopez
October 2, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Eduardo,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
It is a good gym but a bit small.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hey Dan,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Lovely gym
Lovely gym. Very nice staff especially David as personal trainer . Highly recommended
October 2, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Maoiyad,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Very good gym with helpful staff and…
Very good gym with helpful staff and respectful members
October 2, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi Diana,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Took money out when they wanted over…
Took money out when they wanted over charged me so cancelled membership
October 2, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hey Cooper,
I am sorry to hear that have been frustrated with some of the payments being charged to your account. If you wish to gain clarity on some of the charges please contact your énergie gym directly and they will be happy to clear up any issues you may have. We sincerely hope a solution can be found.
Thank you for taking the time to leave feedback, we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Love what the gym has to offer
Love what the gym has to offer. Absolutely perfect for my goals.
September 27, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
I hope you're well.
Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Nice atmosphere at the gym and brand…
Nice atmosphere at the gym and brand new equipment to work out.
September 26, 2020
Unprompted review
Reply from Energie Fitness - Putney
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
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