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Energie Fitness - Putney Reviews 

205
TrustScore 3 out of 5

2.9

Upper Richmond Road 85, SW15 2FU London, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent. Without my consent, they automatically signed me up for a membership... See more

Rated 5 out of 5 stars

I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending.... See more

Rated 5 out of 5 stars

The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the refo... See more

Rated 5 out of 5 stars

Lovely and clean facility with a wide range of machines and the staff are soo nice and welcoming and they really ensured that I knew what each machine does and what will work for me. I would definitel... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Upper Richmond Road 85, SW15 2FU, London, England, United Kingdom

2.9

Average

TrustScore 3 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

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2.9

All reviews

(205)

637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly enjoyable & welcoming

A very enjoyable, clean, professional & friendly atmosphere & team of Gym staff & Personal Trainers. I'm definitely going again!

August 29, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Rowan,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

excellent customer service

Hi,

my name is Babz and I recently joined the gym at Putney very clean, friendly environment.
thanks to Viktor and Lauren for being very helpful full and well-mannered.
also, I won the reward for recommended frind

thanks, guys

August 27, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

I love the boxing class

I love the boxing class, there are a variety of weight machines and equipment and lots of instructors, convenient to get to

August 27, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Alyssa,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Top Service

Top Service, super friendly super personable and super professional. Great team that run a great service. Classes are good and place is always clean! Can't fault looking for a local gym in Putney, would highly reccomend!

August 17, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Dennis,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I wish I enrolled at this gym before

I wish I enrolled at this gym before! In here I found a nice fun environment and friendly staff always there to help you. The gym is not necessarily one of the biggest gym I have been in the past but it has all the necessary for me and it works :) One thing I love the most? It is never packed and I always find a spot to workout in peace!

August 13, 2021
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Reply from Energie Fitness - Putney

Hey Loredana,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Helen

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Generally a good experience

Generally a good experience, and fair value. Good equipment and pleasant, helpful staff. Only comments are that the toilets could sometimes be better cleaned, and that the water fountain could be better maintained.

August 13, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Toby,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent!!!

Love the energy there! Really friendly staff

July 9, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Sofia,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are very friendly and helpful

Staff are very friendly and helpful. Small gym but very clean and has everything you need.

July 2, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Ahmed,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

The staff are exceptional and the gym…

The staff are exceptional and the gym is always immaculate.

July 2, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Barbara,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Edmond,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I'm really enjoying

I'm really enjoying. Every one is so respectful. Staff are so friendly. So happy .

June 19, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Nargiza,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Ben,

We at énergie Fitness are disappointed to hear that you have not fully enjoyed your experience with us so far. We want to deliver an experience to our members that gets our members motivated to reach their goals. It seems we have fallen short on this occasion and for that we sincerely apologise. If you have any suggestions for improvement don't hesitate to speak with a member of staff as they are always open to new ideas to improve.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

Staff members are amazing

Staff members are amazing. Machines are very good. The reason I give it three stars because the changing room and toilet was closed for a long time and the hair dryers are there but put in away so people want use them. I don’t know what is the reason behind this/ in addition there is a big machine for reading the body fat and a scale bit it doesn’t work. It is misleading tomm by people when they first come and think that there are many facilities in the gum then they discover the toilet is out of order and the hair dryers are just a decorative items same as the scale. I must say the sanitiser is available in every corner.

June 4, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Najwa,

I hope you're well.

We are sorry to hear you are not fully satisfied with the facilities provided to you. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Lovely staff.

May 28, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Manuel,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent

Excellent place, machines and staff!

May 14, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hi Carolina,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice place

Nice place is never that crowded and quiet you always feel welcome

May 7, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Fatima,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, great staff

April 30, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Gemma,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I really like the gym and the staff is…

I really like the gym and the staff is super friendly. Probably best choice in Putney right now.

April 23, 2021
Energie Fitness - Putney logo

Reply from Energie Fitness - Putney

Hey Alexsandra,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

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