the personal trainers and staff are supportive and talkative. the gym is clean, bright and quite spacious.
Company replied
Location
Switch locationThe Brooks Shopping Centre, Winchester, SO23 8QY Southampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been going to Energiefitness Winchester now for 4 years- never would have considered myself a gym person, but all the staff are so welcoming and friendly. Going regularly means that I see fami... See more
Company replied
I signed up as a member a week ago and never regretted it.The class are well structured and meets your needs in areas that you wish to target during the lesson. The best time to use it is in the morni... See more
Energies is simply like a family I’ve spent 6 years training tried multiple other gyms but there’s not one I find more enjoyable The atmosphere is great, its simple the navigate and the staff... See more
Company replied
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
The Brooks Shopping Centre, Winchester, SO23 8QY, Southampton, United Kingdom
4.5
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome gym
Awesome gym, friendly and welcoming. Lots of different things and classes. Definitely recommend.
January 12, 2023
Unprompted review
Reply from Energie Fitness - Winchester
Thanks for the great review Marco :)
No 24hr Changing facility one disabled toilet
Gym is crammed with students from 15.pm onward so can’t access equipment so started to use early hours as they went 24hrs which was fine untill more people started coming in energyfitness Winchester may offer a 24 HR gym service they do not offer 24HR access to a changing facilities or toilet they offer a disabled toilet which is fine if only have couple of members in but if have more then 5 people or some one use disabled toilet shower leave you no faculties to use and there no open toilets in town centre
Energy fitness response to this is they offer a disabled toilet as there 24hrs changing facilities
There are many gyms like pure gym anytime fitness the gym provide 24hr access to changing facilities and disabled toilets
Had an email response from manger saying the changing rooms are closed between 20.15 am and 6.15 am due to lack of CCTV cameras and Health safety !! That why your left with disabled toilet it is actauly health and safety issue and human rights issue and a equality issue to close toilets between theses times 20.00 and 6.00am
January 10, 2023
Unprompted review
Reply from Energie Fitness - Winchester
Hi Charlie. Thanks for your feedback. This is disappointing to hear as the facilities worked well for you up until recently where we had to remove your access to the club due to misconduct. Whereas we appreciate your feedback we don't consider it to be a fair reflection of your experience based on how your membership with us ended. We thank for your custom and would like to wish you well for the future. Leonie
The time is very convenient and I can…
The time is very convenient and I can go anytime to have workout and the people there is very approachable and kind.
December 12, 2022
Reply from Energie Fitness - Winchester
Thanks for your great review Noel!
They charged me 2 months when I haven't…
They charged me 2 months when I haven't used the facilities because it wasn't for me and was too expensive. They didn't tell me about cancellation policy, so I ended up paying for 2 months. Now they have one month free to new users. So disappointed and upset.
December 12, 2022
Unprompted review
Reply from Energie Fitness - Winchester
Hi Sophie,
I hope you're well.
I am sorry to hear that you are unhappy with the cancellation fee as part of your membership however, our joining and cancellation fees are clearly stated on our membership terms and conditions. For more information please head to: https://energiefitness.com/contact.
Best wishes,
énergie Fitness Central Team
Very good equipment
Very good equipment. Plenty of floor space. Clean changing areas with good sized lockers. Plenty of natural light. Friendly team members
December 1, 2022
Reply from Energie Fitness - Winchester
Thanks for your great review Charlotte, Let us know what we can do to make it 5 stars!
Great gym, comfortable atmosphere to work out in
Staff are incredibly friendly and helpful, and do a lot to make the place feel comfortable. I felt like my needs were cared for in a very unintrusive way, which I really appreciated.
The gym itself is very well-equipped, including a new pull-up machine and more than one of several of the more popular machines. Being that its 24hr, it gets far less crowded than other places of its size, and going about midday usually means it's comfortably quiet. It's easy to work out here, especially when the atmosphere is so quiet yet pleasant.
November 30, 2022
Reply from Energie Fitness - Winchester
Wow thanks for the super 5 star review!
Great Place To Keep Fit and Healthy
As soon as I walked into Energie Fitness for the first time I knew it was the place for me. The staff were great, friendly and very helpful. The whole gym area was (is) very clean, well set out and with upto date equipment. Other members are also very friendly and polite. A great environment to keep fit and healthy!
October 8, 2022
Reply from Energie Fitness - Winchester
Thanks for the awesome review Nikhil. Glad to see you're enjoying the club.
They are doing a good job as i have…
They are doing a good job as i have started to see changes in my body
November 25, 2022
We love this gym
We love this gym
We looked at multiple gyms and this was the best of the bunch
The staff are friendly and the equipment is great
August 26, 2022
Reply from Energie Fitness - Winchester
Hi Sarah,
Wow - We're so pleased to hear that we were the best choice for you! Our team works hard to make sure all of our members feel welcome and can get the most out of their time with us so it's great to hear that we've been able to hit the mark with you!
Welcome to the énergie Fitness family!
énergie Fitness Central Team
Not the best, not the worst.
A well equipped gym, but let down by staff who don't know how to use their own equipment.
July 29, 2022
Reply from Energie Fitness - Winchester
Hey Jamie, I'm sorry to hear you feel like this. We pride ourselves on training and development at the club and all our team are qualified fitness professionals. Please let me know if you would like a call to discuss. Many thanks, Leonie 😊
Brilliant
Everyone is wonderful and helpful, easy process of joining, and every facility is perfect!
July 29, 2022
Reply from Energie Fitness - Winchester
Thanks for your awesome review :)
Super gym!
Super gym - fantastic range of equipment, well air-conditioned, open 24 x 7, reasonably priced - with knowledgeable + friendly staff ... I am well pleased!
July 15, 2022
Reply from Energie Fitness - Winchester
Thanks for your 5* review Paul. Im so glad you are enjoying the club.
Reply from Energie Fitness - Winchester
Hey Rebecca thanks for your great review 😁🌟
Fantastic staff
Fantastic staff, always wiling to help. Great classes that really push you. Good range of equipment.
July 1, 2022
Reply from Energie Fitness - Winchester
Thanks for the great review Zoe. Lovely to have you back!
Fun, friendly and non threatening atmosphere
I am so pleased I joined Energie Fitness Winchester. It has such a fun, friendly and non threatening atmosphere. The staff are approachable and helpful.
Membership prices are reasonable and I love the flexibility and reassurance of not having to make a long term commitment, especially in the current uncertain economic climate.
The only slight niggle is how busy one area of the gym gets, even at times when the gym itself is quite quiet. And I would love a seated bike, which Energie doesn’t currently have. Otherwise am really happy with the Energie experience and love attending.
June 17, 2022
Welcoming and comfortable environment
Welcoming and comfortable environment. I've tried a few gyms and they've not felt quite right. I'm by far happiest with energie.
June 17, 2022
Best gym around!
June 10, 2022
Reply from Energie Fitness - Winchester
Thanks for the great review David 😊🌟
Recently joined Energie Fitness @…
Recently joined Energie Fitness @ Winchester - welcoming and friendly atmosphere, modern equipment and great classes!
May 27, 2022
Reply from Energie Fitness - Winchester
Thanks for your awesome review 💚 I'm glad you are enjoying your time at the club! Leonie
Reply from Energie Fitness - Winchester
Thanks for the great review Dan. Let us know what we can do to make it 5 stars!
Straight forward no hassle to join
Straight forward no hassle to join. Good flexibility, friendly and helpful staff
May 8, 2022
Reply from Energie Fitness - Winchester
Thanks Terence :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.