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Energie Fitness - Winchester Reviews 

232
TrustScore 4.5 out of 5

4.5

The Brooks Shopping Centre, Winchester, SO23 8QY Southampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

the personal trainers and staff are supportive and talkative. the gym is clean, bright and quite spacious.

Company replied

Rated 5 out of 5 stars

I have been going to Energiefitness Winchester now for 4 years- never would have considered myself a gym person, but all the staff are so welcoming and friendly. Going regularly means that I see fami... See more

Company replied

Rated 5 out of 5 stars

I signed up as a member a week ago and never regretted it.The class are well structured and meets your needs in areas that you wish to target during the lesson. The best time to use it is in the morni... See more

Rated 5 out of 5 stars

Energies is simply like a family I’ve spent 6 years training tried multiple other gyms but there’s not one I find more enjoyable The atmosphere is great, its simple the navigate and the staff... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • The Brooks Shopping Centre, Winchester, SO23 8QY, Southampton, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(232)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clean and friendly staff

Good selection of equipment, clean equipment and facilities (plenty of wipes and trigger-spray bottles), the staff are nice and friendly. Only complaint would be the stair-machine had a non-functional HR monitor (no reading) other than that so far, so good :)

April 29, 2022
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Reply from Energie Fitness - Winchester

Thanks for the amazing review and feedback 😊

Rated 5 out of 5 stars

This is a great gym

This is a great gym, very clean and great equipment.
I use the gym before opening so only meet the staff on my way out and they all seem really friendly.

April 15, 2022
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Reply from Energie Fitness - Winchester

Thanks Alan 💚

Rated 4 out of 5 stars

So far

So far, so good ! All the staff have been really friendly and the Empower programme is keeping me motivated. I'm already seeing results !

March 25, 2022
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Reply from Energie Fitness - Winchester

Thanks for the super review Claire. 💚

Rated 3 out of 5 stars

Some of the staff doesn´t have the…

Some of the staff doesn´t have the disposition to help. Questions are not answered, and when I have asked for help with something, they are not the most helpful and willing people to help you

March 22, 2022
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Reply from Energie Fitness - Winchester

Hey MR,

I hope you're doing well.

We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Friendly staff who are always happy to help. Good selection of gym equipment to help with any fitness journey. I've yet to participate in any of the classes but always plenty of them to join in with if you want to.
Overall a great gym

March 18, 2022
Rated 5 out of 5 stars

This gym is absolutely perfect for my needs!

This gym is absolutely perfect for me. A wide range of equipment, free weights, classes, etc. Very straightforward registration, competitive monthly membership and lovely and helpful staff. The other gym members are friendly too. Extremely happy that I joined. Can’t recommend highly enough! ⭐️⭐️⭐️⭐️⭐️

February 6, 2022
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Reply from Energie Fitness - Winchester

Hey Angie,
Thank you for the 5 star review!
Really pleased that we are ticking all your boxes. Keep up the hard work

Chris

Rated 4 out of 5 stars

Perfect gym to get in the zone..

Perfect gym for my morning sessions when less busy. Have some amazing equipment missing from other commercial gyms, such as the hip thruster, back extension, and curved treadmill. Would be nice to have more squat racks with adjustable spotter arms, as I find the permanent fixtures too high for some movements. The addition of more pull up bars would be great too!
That being said, I have always been able to complete a workout without having to make many compromises. Overall I am a satisfied gym-goer!

January 29, 2022
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Reply from Energie Fitness - Winchester

Hey Imogen,
Thank you for the 4 review and glad we are hitting the right spot for you.
Your feedback is important and your suggestions will be taken into consideration :)

Chris

Rated 4 out of 5 stars

So far my experience at Énergie has…

So far my experience at Énergie has been positive. The staff are friendly, the facility is clean, and the equipment is well maintained.

My only reason for 4 stars instead of 5 is that there are some pieces of equipment that I’m bummed is not available - such as an assisted pull-up machine and a hack squat machine. Aside from that all has been great!

January 28, 2022
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Reply from Energie Fitness - Winchester

Thanks for the great review and feedback Mercedes! I'm glad you're enjoying your time at the club.
Leonie

Rated 5 out of 5 stars

A gym worth visiting

The staff are very friendly, and from the get go tell you everything you need to know. The gym has a very nice atmosphere to it and it has all the essentials you need . I’m very excited to train the next 6 months of my fitness journey at énergie as It was my first ever gym going back there only this time with a little more knowledge. The only problem I have found with énergie not only this one is the preacher curl bench it can feel often too solid at times , and less cushiony besides from that the staff are amazing the place is amazing if you’ve got time in Winchester go here try it out !!!

January 14, 2022
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Reply from Energie Fitness - Winchester

Hi Mohammad,
Thank you for the review and looking forward to having you training back with us again!
Do let us know what else we can do to make this a 5 star review. The preacher curl pad hasn't long been replaced so will feel more solid until it is 'broken' in.

Chris

Rated 4 out of 5 stars

Its a very friendly gy

Its a very friendly gy, to be honest I was not expecting that. It was an suprise to me to see such a friendly faces.When you are around yound peoples you can challenge yourself

December 10, 2021
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Reply from Energie Fitness - Winchester

Hey Subha,
Thank you very much for you review and glad to hear you are enjoying yourself. Please do get in contact to let us know we can turn that 4 star review into a 5 star one

Chris

Rated 5 out of 5 stars

Best gym I went to

Best gym I went to, amazing people and really motivating environment.

November 21, 2021
Unprompted review
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Reply from Energie Fitness - Winchester

Hey Adéla,
Thank you so much for the 5 start review and so glad you're enjoying your time down here!
Chris

Rated 5 out of 5 stars

Staff are lovely always there if need…

Staff are lovely always there if need help or advice ... classes are great ur not made to feel stupid when your a beginner everyone does it at there own pace.. great atmosphere best gym I've joined would highly recommend 👌

November 19, 2021
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Reply from Energie Fitness - Winchester

Hey Kari! Thanks so much for your 5🌟 review!
So glad you're settling in well and enjoying your time at the club.
Leonie

Rated 5 out of 5 stars

Amazing gym!

Lost 35kg over the past year and joined up with Energie 2 weeks ago to start on my fitness goals.
Absolutely loving it so far! Everyone is incredibly helpful, very safe location, haven't tried any of the classes yet but plan to soon.
Membership is worth every penny, great gym with even greater people and staff.

November 19, 2021
Unprompted review
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Reply from Energie Fitness - Winchester

Hi Alice,
Thanks for your amazing review. I'm so glad you are enjoying your time at the club.
Leonie

Rated 4 out of 5 stars

Fantastic staff and great classes just…great place

Fantastic staff and great classes just maybe need a few change up to get pump and cycle on later in the evenings but all in all a great place

November 12, 2021
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Reply from Energie Fitness - Winchester

Hi Liz,
Thanks for the review.
Let us know what we can do to make it a 5 🌟
Feel free to grab us for a chat about your feedback for classes.
Leonie

Rated 5 out of 5 stars

The staff are all incredibly helpful…

The staff are all incredibly helpful and have made me feel welcome. The equipment is also in use and clean, the other gym members are extremely helpful

October 22, 2021
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Reply from Energie Fitness - Winchester

Thanks for the review Rebecca! So glad that you're enjoying everything
Chris

Rated 5 out of 5 stars

This place hits the spot perfectly

Fantastic venue with a huge array of equipment and classes which are easily accessible via the very slick booking app. The trainers are extremely personable and the membership price is worth every penny.

October 18, 2021
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Reply from Energie Fitness - Winchester

Thanks for the 5 stars Stu 😁 I'm so glad you've been enjoying your time at the club!
Leonie

Rated 5 out of 5 stars

Very safe feeling

This is the first gym I’ve been to and felt completely comfortable as a woman on my own. All the staff are incredibly friendly, the classes are great fun and all the machines are very clean!

October 15, 2021
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Reply from Energie Fitness - Winchester

We're so glad to hear you're enjoying your time at the club Liberty! Thanks for the 5 stars.

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