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Energie Fitness - Wokingham Reviews 

225
TrustScore 5 out of 5

4.9

4, The Plaza, Denmark Street, RG40 2LD Wokingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The gym is very well equipped with knowledge and helpful trainers. The people coming into the gym are friendly and overall vibe of the gym is very positive and motivating. Apart from multiple set... See more

Rated 4 out of 5 stars

I was recommended to Energy by a friend. I found the staff very welcoming and helpful. On one occasion, when I went to the gym for only the 2nd time, I couldn't find anyone to help me and wandered... See more

Rated 4 out of 5 stars

It seemed a little bit intimidating when we first went in but everyone is friendly and helpful which has made us more relaxed about using the gym. We were shown how to use the machines and all in al... See more

Rated 4 out of 5 stars

My first month has been friendly and very helpful. After my last club closing suddenly, it has been hard learning a new programme. Thank you for welcoming me.


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 4, The Plaza, Denmark Street, RG40 2LD, Wokingham, United Kingdom

  • 0118 214 2054

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(225)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best thing about this gym is defo the…

Best thing about this gym is defo the staff for especially max who helps me on a regular basis which really makes them stand out and the main reason I choose to come here and no where else. The energy from
The staff with being eager to help anyone really is next to none

June 25, 2022
Unprompted review
Rated 5 out of 5 stars

I went for a trial a few weeks ago and…

I went for a trial a few weeks ago and have been going ever since. It I well equipped with alp the machines and equipment I need. Staff are also very friendly and were very helpful when I asked about how to use certain equipment.

June 24, 2022
Rated 5 out of 5 stars

Really enjoy using this gym

Really enjoy using this gym. The staff are friendly and helpful, the equipment is great - and more arrives all the time. Some I haven’t seen before in a gym - the monkey bars and The Yard for example. And the Hydro-massage beds are brilliant after a hard work out!

May 13, 2022
Rated 5 out of 5 stars

It's a great Gym

It's a great Gym - recent new addition of kits means that I have all the equipment that I need. Spacious too...although gets busy sometimes..my only easy to fix complaint is music! Most of the people listen to their own but then Gym needs peppy, high octane energising music to help you push more ...Señorita and Somewhere over the Rainbow types aren't great motivating songs for Gym when you are trying to pump the iron through 😅😅

April 30, 2022
Rated 3 out of 5 stars

Immediate price rise, classes are really basic with very limited choice and availability. Dirty floor in the studio

I joined for £35/month just 2 weeks ago and monthly price already increased to £37/months! Yes,. I can cancel anytime.. but that's not the point! I feel been cheated!

There are very few classes with 1 studio that can host only 12 people max.
You must book before 8am 5 days before otherwise they are fully booked.

The floor of the studio looks always quite dirty touching it.. but it is very dark so at least you don't see it..

Instructors are nice people but their classes are really really basic.. and this is said from me that is not advanced at all! Names of instructors are hidden from the booking system and the timetable.

March 25, 2022
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hey Daniele,

I hope you're doing well.

We are sorry to hear that you are not completely satisfied with the experience you have had with us so far. We want to create an environment in all of our gyms that gets our members excited to come to the gym and it seems we have let you down on this occasion and for that we apologise.

With regards to your comments on our classes, unfortunately there is not much we can do about this as certain group classes we run are very popular so it can often be hard to book a spot. If you have have any suggestions for improvement with regards to facilities please speak to a member of staff and they will be happy to assist you.

Thank you for taking the time to leave a review, we're always trying to improve.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

For an entry level gym at a low cost…

For an entry level gym at a low cost it’s fine as it has everything for a full workout. However, some of the basics, like paper towels, are missing so if you forget a towel to wipe away sweat there’s nothing to use in the gym.

The quality of the running machines is acceptable- not Life Fitness equipment so when running distance it’s not as comfortable and the machines (including cross trainers) face a wall which is pretty drab.

There’s lots of groups of students who seem to hang out around the weights equipment during certain times of the day (to be fair they’re probably exercising in groups) so for me those areas are to be avoided. Also there’s quite a lots of users who seem not to know how to wipe down equipment after they use it which is particularly off putting.

Overall it’s fine for short term convenience and its a much cheaper alternative to the local club gym alternatives. However in the long run I’ll probably return to paying more elsewhere for a better overall experience.

March 25, 2022
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hey Elizabeth,

I hope you're well.

We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities, please speak with a member of staff and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 2 out of 5 stars

To busy and limited space for morning people

This gym gets very busy in mornings and personally doesn't work well for me. There is not much floor space and you would be lucky to get on the weights you wish to - however there are always cardio machines free in the mornings if that's what you wish to do. Theyre are classes on every morning which is good but they take up alot of the free space.

March 18, 2022
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hey there,

We at énergie Fitness are extremely disappointed to hear you have not been satisfied with you experience whilst being a member with us. We want our gyms to be a place where members are excited to go and feel motivated to achieve their goals, it seems we have let you down on this occasion so we sincerely apologise. We hope to make it up to you in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great Space to exercise

Very friendly and helpful. Lots of equipment. Can get busy at the usual times but always equipment available. Also there is a good variety of classes to try. Good Covid practices. Lots of wipes to clean down with and restricted numbers so you have to book gym and classes. App is easy to navigate. It's a good comfortable place for all ages.

February 4, 2022
Rated 5 out of 5 stars

Great place

I joined a few weeks ago and I’m really impressed.
Great place. Really helpful friendly staff. Lots of equipment.
I’d recommend this gym . Very pleased

February 4, 2022

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