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Energie Fitness - Wokingham Reviews 

225
TrustScore 5 out of 5

4.9

4, The Plaza, Denmark Street, RG40 2LD Wokingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The gym is very well equipped with knowledge and helpful trainers. The people coming into the gym are friendly and overall vibe of the gym is very positive and motivating. Apart from multiple set... See more

Rated 4 out of 5 stars

I was recommended to Energy by a friend. I found the staff very welcoming and helpful. On one occasion, when I went to the gym for only the 2nd time, I couldn't find anyone to help me and wandered... See more

Rated 4 out of 5 stars

It seemed a little bit intimidating when we first went in but everyone is friendly and helpful which has made us more relaxed about using the gym. We were shown how to use the machines and all in al... See more

Rated 4 out of 5 stars

My first month has been friendly and very helpful. After my last club closing suddenly, it has been hard learning a new programme. Thank you for welcoming me.


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 4, The Plaza, Denmark Street, RG40 2LD, Wokingham, United Kingdom

  • 0118 214 2054

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(225)

591 reviews in the last 12 months

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Rated 4 out of 5 stars

Great gym providing real value for money

Have really enjoyed my membership. The gym is welcoming and the staff very helpful. The classes I have attended have al been good and people are allowed to go at their own pace. This allows the beginners to train alongside the super fit.

In my view the main opportunity for improvement lies with the App. This is not user friendly and has many things that could be a whole lot better. For example after logging into the main App one has to log in again to the local gym. There is a lot of things at the highest level that are of no value. On the classes page, it should be a lot easier to see what classes one is booked onto. One has to try and rebook to get the status shown on the calendar. The descriptions of the classes are also very poor so it is not clear what is in the class. For example there is new class called 'Stretch', but no detail is given on what it covers.

January 14, 2022
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Energie Fitness Wokingham Review

4/5, gym is great during off-peak hours, but is very packed during peak hours

January 14, 2022
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

All good so far but I've only been…

All good so far but I've only been there a month.
The staff are pretty helpful.

January 7, 2022
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

Rated 2 out of 5 stars

Insufficient attention to Covid…

Insufficient attention to Covid awareness, a mask or two worn by the staff would be appreciated, and a notice to visitors, for the protection of others whilst arriving/leaving and in the changing rooms for example.

November 26, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi David.

I hope you are doing well. I am sorry to hear you feel your gym has not paid sufficient attention to COVID-19. At énergie Fitness we want to make every member feel as safe and comfortable as possible. All of our gyms do follow COVID protocol and our staff work hard to ensure that the gyms are Covid Safe. Please raise any of your concerns with a member of staff and they will be happy to talk to you. Thanks for the feedback.

Best Wishes
Dan
énergie Fitness Central Team

Rated 4 out of 5 stars

Fantastic gym

I absolutely love the gym and the staff are all friendly and approachable. I have only given 4 stars because there is very little floor space to do mat work and the gym gets extremely busy at times although still showing possible to book.

November 12, 2021
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Reply from Energie Fitness - Wokingham

Hi Ali,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Been a member for 4 off weeks now and…

Been a member for 4 off weeks now and I’m impressed. Staff are friendly and welcoming, good selection of equipment, it’s never too busy and it’s clean with plenty of disinfectant wipe dispensers (which people use) which is obviously pretty reassuring and necessary in these times.

October 1, 2021
Rated 5 out of 5 stars

Fantastic gym in wokingham

I’m it’s so friendly at Energie Fitness Wokingham, such a relaxed atmosphere and feels good walking in, it was the thing I was most worried about when joining and I didn’t need to worry, plenty of machines, weights and classes to suit all tastes, would highly recommend to people if they are looking for a gym to try out énergie fitness

October 1, 2021
Rated 5 out of 5 stars

Brilliant spin class today

Brilliant spin class today. Attentive staff and a great atmosphere to work out in. Every feedback taken seriously and improvements made quickly and on point.
Keep up the good work!!

September 23, 2021
Unprompted review
Rated 4 out of 5 stars

Really good!

I really like Energie Fitness Wokingham. It’s super friendly, the gym equipment is great and the classes are fun. I want to keep going which has not happened with previous places. The only thing that would improve this is more variety of classes.

September 17, 2021
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Reply from Energie Fitness - Wokingham

Hi Emma,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Large gym

Large gym, good equipment and super friendly and helpful staff! Loads of classes to choose from for a very fair price! The 3D body scanner is a killer feature that really sets it apart!

September 10, 2021
Rated 5 out of 5 stars

I love this gym!

I love this gym!
I struggled to enter a gym on my own because I felt too anxious and intimidated at previous gyms so I joined Énergie Fitness with a friend but here I feel so confident to go in and get on with my workout even on days she can’t go at the same time as me without feeling like I’m being judged or looked at weirdly by others because from day one the staff have been so welcoming and helpful! The gym environment is actually so chilled too. I feel motivated and look forward to going back each morning :)

September 3, 2021
Rated 5 out of 5 stars

Great gym

Great facilities, a range of classes and a good price for membership

August 27, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Katie,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

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