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Energie Fitness - Wokingham Reviews 

225
TrustScore 5 out of 5

4.9

4, The Plaza, Denmark Street, RG40 2LD Wokingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The gym is very well equipped with knowledge and helpful trainers. The people coming into the gym are friendly and overall vibe of the gym is very positive and motivating. Apart from multiple set... See more

Rated 4 out of 5 stars

I was recommended to Energy by a friend. I found the staff very welcoming and helpful. On one occasion, when I went to the gym for only the 2nd time, I couldn't find anyone to help me and wandered... See more

Rated 4 out of 5 stars

It seemed a little bit intimidating when we first went in but everyone is friendly and helpful which has made us more relaxed about using the gym. We were shown how to use the machines and all in al... See more

Rated 4 out of 5 stars

My first month has been friendly and very helpful. After my last club closing suddenly, it has been hard learning a new programme. Thank you for welcoming me.


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 4, The Plaza, Denmark Street, RG40 2LD, Wokingham, United Kingdom

  • 0118 214 2054

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(225)

592 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Gym

Friendly staff who are always happy to help. Fab equipment and machines. Everything is kept clean.

August 22, 2021
Rated 5 out of 5 stars
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hey Ashish,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Top notch equipment and staff

The gym is a great place to work out with up-to-date equipment and friendly professional staff. There is help available and clear ‘induction’ for new members. The classes I have attended are very good, but, sadly, with only one small studio often cramped! However, the gym itself is spacious and for those who want a comprehensive workout everything is there.

August 20, 2021
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Reply from Energie Fitness - Wokingham

Hi Tracy,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great Gym

Great Gym, Great atmosphere, professional and lovely staff.

August 2, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Andy,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym

Excellent gym, lots of different stations so it’s never overcrowded, in addiction to that the equipment is very high quality

July 31, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Andy,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great experience!

Joined this gym last week and have been made to feel totally welcome from the first day. Professional and friendly staff and nothing is too much trouble. Modern equipment and friendly atmosphere. Most impressed !

July 23, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Stuart,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Spacious and clean

Spacious and clean, with a great team ! Large amount of weights and machines to keep you busy ! Would highly recommend.

July 23, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Alexia,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great 👍

Really helpful, machine’s are clean, up to date and good condition. I have been to many gyms and this one is the best by far 🥰

July 10, 2021
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Reply from Energie Fitness - Wokingham

Hi Paul,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Amazing team

Amazing team , great classes , Zumba is amazinggg I enjoy going there everytime.

July 9, 2021
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Reply from Energie Fitness - Wokingham

Hi Ana,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great, reasonably priced gym that caters for everyone

Great, reasonably priced gym. Enough equipment to meet demand even at busy times. Always clean and tidy. Friendly and approachable staff. As a woman it can sometimes be intimidating going to the gym - especially in the gym section but I have never had a bad experience here! Absolutely every ability level is catered for as well. Highly recommend 😄

July 9, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Sarah,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are always happy to help and very…

Staff are always happy to help and very approachable! Such a lovely place to workout

July 9, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Jaymie,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Overall a great gym

Verry friendly and helpful staff. Clean and organised all around. Not crowded. Great variety of classes.

July 4, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Ari,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very new/clean with great selection of…

Very new/clean with great selection of weights and machines and plenty of space, would of given it 5 stars but slightly disappointed there is only x1 flat bench press, could do with 1 more!

July 2, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Matthew,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great place!

Great place, amazing people. The best gym I have been too. Made to feel really comfortable and happy by all staff. Really care about their members.

July 2, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi A McCarthy,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Easy to join and enjoy using the gym.

Easy to join and enjoy using the gym.
The equipment is modern and there is plenty of choice.
It is a pain having to enter my login details every time I want to use the website though.

June 21, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Colin,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

All the team have been very friendly

All the members of the gym team have been very friendly, and the gym and facilities are very clean. The only reason that I have not given 5 Stars is because of the problems with audio and the air-conditioning in the Studio for the first couple of weeks of my membership, but the air-con was fixed for the class yesterday.

June 19, 2021
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hey Karen,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Wokingham logo

Reply from Energie Fitness - Wokingham

Hi Charlie,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym lots of class's and…

Great gym lots of class's and equipment. The staff are also very friendly and helpful. Highly recommend.

June 18, 2021
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Reply from Energie Fitness - Wokingham

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

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