Energiglass 

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Rated 1 out of 5 stars

Interested to read the review by G Tandy 1st march who says that green measures did the work for Energi glass. Green Measures share a assessor , Andrew John, who also does work for Just Glass , Dire... See more

Rated 1 out of 5 stars

My parents agreed to having one window replaced with Planitherm glass. The fitters that came first time where absolute cowboys that had never worked with wooden frames. They didn't even have the corre... See more

Company replied

Rated 1 out of 5 stars

Total rip off, cold called my elderly mother who has dementia and sent their dodgy salesman round who cant recognise new windows. Took a deposit which they cashed in the cooling off period, after spea... See more

Rated 1 out of 5 stars

I paid my deposit in October 2018, unfortunately my circumstances changed abruptly and I had to cancel which I did both by phone and email and well within the seven days allowed. I have since made num... See more

Company details

  1. Door Shop

Information provided by various external sources

Whether you wish to upgrade your property with new attractive features, or just keep warm in the winter and save money, we can give you the best solution. Here at EnergiGlass we have a team that cares, with a wealth of skills, knowledge and experience. We only supply the latest, highest specification and best performing products in the market. We offer energy efficient options, with a range of styles and designs, which are tailored to your wishes.


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All reviews

(237)

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Rated 1 out of 5 stars

Please contact me

Myself and father-in-law have been waiting for a refund since July 2018 and still even after emailing them, writing and trying desperately by phone, have had no response from energiglass

I can see they reply to positive comments but what about showing respect to those of us that have complaints or simply want a refund of the deposit!

Here are the Order References so you can contact me..
EG12290
EG12300

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer.

I had quite a lot of work done by Energiglass and was very happy with the finished results.The workers were very efficient and professional and I would happily recommend to others .

March 31, 2019
Unprompted review
Energiglass logo

Reply from Energiglass

Mrs Harris

Thank you for taking the time to post a review. Your comments are very much appreciated.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Excellent lent service very friendly

Excellent lent service very friendly. I would recommend them.

March 28, 2019
Unprompted review
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Reply from Energiglass

Mrs Boswell,

Thank you for taking the time to post a review, your comments are really appreciated.

Kind Regards

Energiglass

Rated 3 out of 5 stars

told frames would be cleaned both…

told frames would be cleaned both visits to replace glass not cleaned product is good

March 28, 2019
Unprompted review
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Reply from Energiglass

Mrs Taylor

Thank you for your comments they have been noted do you have a contract number please it will begin with EG and also a contact telephone so that our installations team may call you.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Quick and easy installation by friendly…

Quick and easy installation by friendly work men. The new glasss has made a big difference just as i was informed it would although had my reservations but all the information was correct so I'm very pleased with the result

March 27, 2019
Unprompted review
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Reply from Energiglass

Mr Hutchinson,

Thank you for taking the time to post a review, your comments are really appreciated.

Kind Regards

Energiglass

Rated 4 out of 5 stars

Worked fast none stop good quality…

Worked fast none stop good quality doors and Windows made to measure finished off with beading for a nice finish thanks

March 27, 2019
Unprompted review
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Reply from Energiglass

Mr Baker

Thank you for taking the time to post a review your comments are really appreciated.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Review

The fitting team turned up on time at 9am they completed the job by7pm.
The team of 3 worked extremely hard during day always courteous at all times - the job was left clean and tidy to my satisfaction.
I am very pleased with the fit and finish of my gutters and soffits .
Would highly recommend this company again.

March 22, 2019
Unprompted review
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Reply from Energiglass

Mr Theobald,

Thank you for taking the time to post a review your comments are appreciated.

Kind Regards

Energiglass

Rated 4 out of 5 stars

The glass is good and the fitters were…

The glass is good and the fitters were clean and efficient in their work. Unfortunately it took a visit by a second teams to complete the work due to concerns over a lean to out building. I had to admire the second teams ability to complete the work without need of scaffolding.

I would have made it five stars except neither team cleaned up the frames as promised by the salesman. They admitted this was just sales talk.

March 21, 2019
Unprompted review
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Reply from Energiglass

Thank you for taking the time to post a review your comments have been noted and will be dealt with.

Kind Regards

Energiglass

Rated 3 out of 5 stars

Fitters very pleasant

Fitters very pleasant, even after almost removing the bathroom window by mistake. Came when expected. My only reservation was that, after they had completed the job and left the premises, I was disappointed to see that, after removing the beading to replace the window, thy had not wiped/cleaned the beading before refitting it. Consequently, from the inside, black mouldy stuff is visible, especially at the bottom

March 20, 2019
Unprompted review
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Reply from Energiglass

Mrs McGarvie

Thank you for taking the time to post a review your comments have been taken on board and will be dealt with.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Salesman was not too pushy

Salesman was not too pushy , explained everything clearly , Fitters very tidy and efficient .

March 14, 2019
Unprompted review
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Reply from Energiglass

Mr Smith

Thank you for posting a review your comments are much appreciated.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Gtreat products and service also alot…

Gtreat products and service also alot more value for money i am very pleased with the work i had carried out would highly recommend them
Thankyou guys

March 13, 2019
Unprompted review
Energiglass logo

Reply from Energiglass

Mr Watt

Thank you for taking the time to post a review.

We are grateful for your comments.

Kind Regards

Energiglass

Rated 5 out of 5 stars

I have no reservations about this…

I have no reservations about this company and would recommend them.

March 12, 2019
Unprompted review
Energiglass logo

Reply from Energiglass

Mrs Seargent

Thank you for taking the time to post a review.

We are grateful for your comments.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. No pushy salesmen which is always a bonus. The fitters were AMAZING. Tidy, polite and did a great job on newly plastered walls. Can recommend this company without any reservation at all

March 11, 2019
Unprompted review
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Reply from Energiglass

Denise

Thank you for taking the time to post a review.

Your comments are appreciated.

Kind Regards

Energiglass

Rated 4 out of 5 stars

Very good,found a crack in a window and…

Very good,found a crack in a window and was replaced within a week.No problems.

March 11, 2019
Unprompted review
Energiglass logo

Reply from Energiglass

Mr Craig

Thank you for taking the time to post a review.

Your comments are appreciated.

Kind Regards

Energiglass

Rated 3 out of 5 stars

The product is great BUT...

The product is great. The review would have been 5 star except for the terrible mess the two fitters left behind. Broken glass not properly cleaned up etc. A shame.

March 6, 2019
Unprompted review
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Reply from Energiglass

Veronica

We are sorry to hear that you were left disappointed with the fitters a member of the customer service team will be in touch.

On a positive note we are really happy that you like the product.

Kind Regards

Energiglass

Rated 5 out of 5 stars

Used Energiglass Twice

We've had new double glazing and a new garage roof fitted by this organisation; all very successfully.

March 6, 2019
Unprompted review
Energiglass logo

Reply from Energiglass

Mr Goodyear

Thank you for taking the time to post a review.

Your comments are appreciated.

Kind Regards

Energiglass

Rated 1 out of 5 stars

Cant get our money back

Sadly I am currently fighting to get a deposit back for my elderly mother on a job that seriously unrequited and cant fulfil..this has been going on for months now. They never call back. Lie about money owed back. Horrendous service. Horrendous customer care. No one is held accountable for the lies that come out of the staff. Terrible communication and still 640 down which was paid in October 2018...further update no one wants to hold accountable no clarification on when a cheque was posted to my mother and still not received to date ..if you dont want a total nightmare stay well clear like to take money for jobs they cant forfil and then dont want to return money that's owed. Like to prey on elderly and vulnerable and hope they wont ask questions will be taking g this further as for all the pro.ises from staff managers and directors that this has been resolved I can say NO IT HASNT !!

February 27, 2019
Unprompted review

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