Interested to read the review by G Tandy 1st march who says that green measures did the work for Energi glass. Green Measures share a assessor , Andrew John, who also does work for Just Glass , Dire... See more
Energiglass
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See what reviewers are saying
My parents agreed to having one window replaced with Planitherm glass. The fitters that came first time where absolute cowboys that had never worked with wooden frames. They didn't even have the corre... See more
Company replied
Total rip off, cold called my elderly mother who has dementia and sent their dodgy salesman round who cant recognise new windows. Took a deposit which they cashed in the cooling off period, after spea... See more
I paid my deposit in October 2018, unfortunately my circumstances changed abruptly and I had to cancel which I did both by phone and email and well within the seven days allowed. I have since made num... See more
Company details
Information provided by various external sources
Whether you wish to upgrade your property with new attractive features, or just keep warm in the winter and save money, we can give you the best solution. Here at EnergiGlass we have a team that cares, with a wealth of skills, knowledge and experience. We only supply the latest, highest specification and best performing products in the market. We offer energy efficient options, with a range of styles and designs, which are tailored to your wishes.
Contact info
Freepost Energiglass, United Kingdom
- 0800 111 4622
- customerservices@energiglass.co.uk
- www.energiglass.co.uk
Please contact me
Myself and father-in-law have been waiting for a refund since July 2018 and still even after emailing them, writing and trying desperately by phone, have had no response from energiglass
I can see they reply to positive comments but what about showing respect to those of us that have complaints or simply want a refund of the deposit!
Here are the Order References so you can contact me..
EG12290
EG12300
I've found that this company has moved…
I've found that this company has moved to Sunbridge Road. Avoid these cowboys. I will be paying them a visit to complain.
Satisfied Customer.
I had quite a lot of work done by Energiglass and was very happy with the finished results.The workers were very efficient and professional and I would happily recommend to others .

Reply from Energiglass
Excellent lent service very friendly
Excellent lent service very friendly. I would recommend them.

Reply from Energiglass
told frames would be cleaned both…
told frames would be cleaned both visits to replace glass not cleaned product is good

Reply from Energiglass
Quick and easy installation by friendly…
Quick and easy installation by friendly work men. The new glasss has made a big difference just as i was informed it would although had my reservations but all the information was correct so I'm very pleased with the result

Reply from Energiglass
Worked fast none stop good quality…
Worked fast none stop good quality doors and Windows made to measure finished off with beading for a nice finish thanks

Reply from Energiglass
Review
The fitting team turned up on time at 9am they completed the job by7pm.
The team of 3 worked extremely hard during day always courteous at all times - the job was left clean and tidy to my satisfaction.
I am very pleased with the fit and finish of my gutters and soffits .
Would highly recommend this company again.

Reply from Energiglass
The glass is good and the fitters were…
The glass is good and the fitters were clean and efficient in their work. Unfortunately it took a visit by a second teams to complete the work due to concerns over a lean to out building. I had to admire the second teams ability to complete the work without need of scaffolding.
I would have made it five stars except neither team cleaned up the frames as promised by the salesman. They admitted this was just sales talk.

Reply from Energiglass
Fitters very pleasant
Fitters very pleasant, even after almost removing the bathroom window by mistake. Came when expected. My only reservation was that, after they had completed the job and left the premises, I was disappointed to see that, after removing the beading to replace the window, thy had not wiped/cleaned the beading before refitting it. Consequently, from the inside, black mouldy stuff is visible, especially at the bottom

Reply from Energiglass
Salesman was not too pushy
Salesman was not too pushy , explained everything clearly , Fitters very tidy and efficient .

Reply from Energiglass
Gtreat products and service also alot…
Gtreat products and service also alot more value for money i am very pleased with the work i had carried out would highly recommend them
Thankyou guys

Reply from Energiglass
I would recommend this company to…
I would recommend this company to anyone.

Reply from Energiglass
I have no reservations about this…
I have no reservations about this company and would recommend them.

Reply from Energiglass
Excellent quality products
Excellent quality products. No pushy salesmen which is always a bonus. The fitters were AMAZING. Tidy, polite and did a great job on newly plastered walls. Can recommend this company without any reservation at all

Reply from Energiglass
Very good,found a crack in a window and…
Very good,found a crack in a window and was replaced within a week.No problems.

Reply from Energiglass
The product is great BUT...
The product is great. The review would have been 5 star except for the terrible mess the two fitters left behind. Broken glass not properly cleaned up etc. A shame.

Reply from Energiglass
Used Energiglass Twice
We've had new double glazing and a new garage roof fitted by this organisation; all very successfully.

Reply from Energiglass
Cant get our money back
Sadly I am currently fighting to get a deposit back for my elderly mother on a job that seriously unrequited and cant fulfil..this has been going on for months now. They never call back. Lie about money owed back. Horrendous service. Horrendous customer care. No one is held accountable for the lies that come out of the staff. Terrible communication and still 640 down which was paid in October 2018...further update no one wants to hold accountable no clarification on when a cheque was posted to my mother and still not received to date ..if you dont want a total nightmare stay well clear like to take money for jobs they cant forfil and then dont want to return money that's owed. Like to prey on elderly and vulnerable and hope they wont ask questions will be taking g this further as for all the pro.ises from staff managers and directors that this has been resolved I can say NO IT HASNT !!
A very efficient and quick service
A very efficient and quick service. Very pleased with the windows.
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