engagementboost.com Reviews 92

They keep bugging me with their annoying spam mails, that I never subscribed for.

Beware!

NEW REVIEW, CURRENT:
I downgraded the rating to 1.
We're managing our own account now.

We tried them for about 4.5 months so I feel this update is fair as of June 28 here's a recap:

We grew about +245 followers over 4.5 months.
Not sure the service is worth it, we were promised "accelerated speed" the longer we stuck with them, the followers actually DECLINED.

When asked why they said it was our targets. Mind you we also were given an "Account Manager" named "Alex".

1. Alex used to respond quicker when we first joined, then he started letting 1-2 days go by, then 2-3 days would go by, then 3-5 days go by before we heard a response. Sometimes we'd have to send multiple emails like woohoo, anyone there? Help...

2. One of the meetings he told me the reason we were getting trickling followers is their app got us shadow banned. They had to "wait" for some time sometimes 2-3 weeks out of a month would go by with 1-2 followers NOT GOOD -- that's not a very engagement boosty or great response.

When you are a new brand trying to launch time is the essence.

3. We were told we had a promising account that can grow engagement boost to the 1000's. To be clear, we were generally stuck around 680-795 for weeks before we discontinued their services.

4. The things in their onboarding video where users can control some of the settings you cannot do. Not sure what happened but buttons are FAKE and do NOT work *as shown in their videos to onboard. We recommend they change the videos that give false impression that users have any or much control over their dashboard settings.

5. Alex said he'd optimize our account and targets. That resulted in us getting Mexico, African, basically accounts that are not our target market and we gained spammy followers that's not even close to our niche in North America.

6. We were told by Sarah and Alex that we need to target less accounts... We literally had 20 out of 30 allotted targeted accounts. So, we got tired of hearing excuses that it's us, even though we paying them to manage and help us.

7. Towards the end it was practically no contact with Alex. We sent two request to cancel services. We never got a response. Thank goodness we use PAYPAL and from there our own account we canceled recurring fees.

Tip: DO NOT USE YOUR CREDIT CARD. If you choose to sign up, use PAYPAL so you can cancel anytime without the hassle.

CONCLUSION:
Cons:
- Something isn't right about the app.
It got us shadow banned and the followers kept reducing to a trickle.
- "Their Account Optimization" got us some followers, but they were a bunch of useless targets in locations we don't service as a new brand launching a new product this is CRITICAL to get a target audience.
- The assumption our account could grow into at a minimum 1000 engaged followers never happened after 4.5 mos.
- Alex was also very responsive till he wasn't, sometimes going for days. Communication went to a drip drop there too.
- No one responded to our cancelation request. No one. Thankfully we used PayPal and stopped recurring fees there.
- Engagement Boost is billing from Stim Social. This means whatever "reputation" was going on at Stim Social where they have poor reviews (see here on Trustpilot) is sadly now affecting Engagement Boost.

Pros:
It worked for awhile until it didn't. But that's not great considering we paid for services that were sub-par.

** Lastly, every single point I made in this review I have screenshots, videos and email threads over the 4.5 months so I have 100% proof about what I wrote. So their email rebuttal to my points is simply dismissive.... I have email proof where Alex didn't respond sometimes for 3-4+ days (consistently). If Trustpilot allowed screenshots, I could show response and lapse times via email and other info to support my review. They tried to rebuttal and say some things were slanderous. Oh really? Well, Trustpilot reached out to us to "verify" our claims, so guess what, we showed proof to Trustpilot who ended up "validating" this review. It is what it is. At the end of the day, save your money, just grow IG yourself. The funny part is I got an email days before I canceled the service from an affiliate of theirs who said they "Guarantee" they can grow my account into the thousands. That was funny. She had no idea that I was already at that time a client of Engagement Boost. "Thousands?" that was quite interesting. *I have that email too. Anyone wanna reach out to me for substantiate my proof I have it and will gladly share. I have absolutely nothing to hide.

By the way, I sent multiple requests to the "contact" email as instructed to cancel services back in June (NO response), so I decided to use PayPal to cancel. On July 22, Alex had NO IDEA as our "account manager" we had already canceled services and literally texted us that the payment didn't go thru. LOL. How funny...

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Awful company. BEWARE - you can NOT manually remove your payment info from their website once submitted. You have to email the support team to ask them to manually remove your credit card info - and they are SLOW to reply. I asked for a cancellation multiple times and instead got given a free trial extension when somebody finally replied. I ended up having to cancel my card entirely. HUGE red flag if you aren't able to remove your payment information. Don't waste your time.

UPDATE: This asinine reply to my review is cute. Please be aware that Trustpilot verifies all reviews by requiring submitted documents - EngagementBoost flagged my review, and after I sent in the documents and proof to Trustpilot, they verified my review. Additionally I've received two emails from EngagementBoost now to tell me that my credit card on file could not be charged and to please update my payment info. The card STILL has not been removed - luckily I canceled it when I didn't get any confirmation for days from EngagementBoost that it had been removed.

They sent me an email about an insta account i havent posted on in two years. Wont stop emailing me. Obviously a scam!!! Please dont engage with them for your own safety!!

This is a really good service! It does seem to be real people working your account, contacting real accounts according to your predefined perimeters. I saw a boost for sure!

Once you signed up for a free trial it becomes very difficult to get out of it I had to send multiple emails and they kept insisting to give me other offers and offering me lower prices stating that the team really likes my Insta profile and so on it took me 2 days to manage to have my subscription and account deleted and I am steel waiting for confirmation.
They require access to your profile and require you to deactivate the 2-factor authentication services which for me represents a security risk and did not agree.
Not the last the price after the free 7 days trial is $99 which I think is high Also heard people complaining that they got their profiles blocked by Instagram and some worse their profiles were eliminated by Instagram.
Sending spam emails sending the same email over and over which doesn't give confidence that is a serious company as serious companies don't send spam emails.
Also, they keep flagging 1-star reviews instead of answering to them.

Spam company. Won’t stop contacting me sending the same email over and over again despite asking that they leave me alone.

I used Engagement Boost for a total of 3 months. I was very sceptical to try their service as I thought they were either going to completely scam me or grow my account with fake followers especially after reading some of these reviews.

So I signed up with my second account on Instagram and used PayPal, not my credit card. 3 months later I can safely say my experience was really good. The team was very responsive and my account grew very well.

I was able to cancel hassle-free within 48 hours they confirmed my cancellation.

At the beginning I was sceptical to try EngagementBoost. I had never used an Instagram growth service on my account before.

In the first month my Instagram grew by 750 new followers. All of the followers were real and had been specifically targeted. I am beyond impressed.

I run a boutique candle business online and a lot of my customers come through Instagram. The increase in followers has made my account look more credible. I am receiving a positive return on my investment and will continue to use EngagementBoost.