Worst after service . Received orders and received wrong handles and had to pay $160 extra for their fault in sending wrong handles !! 😡😡🤬🤬🤬🤬won’t be getting the rest of my new build Tapware fro... See more
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I have previously worked for The English Tapware Company, used their products in our own home and recommended them to friends - as well as clients. Beautiful products, traditionally engineered and bu... See more
Company replied
Emily was very helpful in checking stock & pricing for me & was very prompt with her replies. Taps arrived very quickly & were packaged perfectly to ensure no damage. Tapware looks exactly like want w... See more
Company replied
Emily and the team from the English Tapware Company made sure my Perrin & Rowe - 260mm glass shelf was delivered to regional SA safely within 5 days of my initial purchase.. Couldn't be happier with... See more
Company details
Information provided by various external sources
We offer luxury English Perrin & Rowe traditional kitchen taps, bathroom mixers, basins, baths, showers and architectural door hardware for Australia in Sydney, Melbourne, Adelaide, Brisbane and Perth
Contact info
751 High Street, 3143, Armadale, Australia
- 1300 01 61 81
- anna@englishtapware.com.au
- www.englishtapware.com.au
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Great service
I had a great experience with the English tap ware company. The tap I wanted wasn’t available but other options were. I accepted the brass tap ware and it looks fantastic I needed to act swiftly because my husband was going to buy an inferior product. The tap was delivered promptly and the staff were very helpful. Jen
Extremely happy thank you
I love our tapware & the service from the English Tapware Company was fantastic right throughout the process of choosing & ordering the taps. Thank you so much.
Excellent service and even better…
Excellent service and even better products.
Quality products, quality customer care.
I have had the pleasure of dealing with Linda at The English Tapware Company for a few months. Linda is very patient, helpful and knows exactly what she is talking about across numerous products. Never pushy and always attentive, I could not recommend The English Tapware Company highly enough. Thank you for providing superior products, service and attention to detail.
The product was misrepresented online
The product was misrepresented online. The plastic blue and red hot and cold water tabs (Australian requirement) were not shown in any images and when I called to inquire- I thought I had been sent a different model- I was meet with a arrogant “oh well” response and told to exchange that I would have to pay for shipping back to the Melbourne warehouse instead for simply taking it back to the Sydney store. If I had have known what it really looked like I would have chosen a different model. Disappointing!

Reply from The English Tapware Company
I am extremely happy with my purchase…
I am extremely happy with my purchase and very impressed with the high standard of service and communication regarding my online order.
Highly recommend The English Tapware Company.
Wonderful products and exceptional…
Wonderful products and exceptional service.
We found Simone to be very helpful and…
We found Simone to be very helpful and knowledgeable. She guided us through the design process for our kitchen and bathrooms and kept us updated with delivery times. I cannot commend Simone and English Tapware highly enough
We have used the English Tapware…
We have used the English Tapware company several times, and they have proven to be very helpful and efficient every time. Goods arrived quickly and safely, and items were of the highest quality.
Thank you!
One of my greatest pleasure in my working life is to visit your Woollahra showroom and select products for my valued clients. Not only for the extensive and beautiful product range, but also for the excellent and friendly service from Silvana and the rest of the team! Thank you for bringing lots of enjoyment into the working day!
Best place to shop for all your…
Best place to shop for all your bathroom needs, quality at its best
Stunning products and professional…
Stunning products and professional service. Through and timely. Would highly recommend
Very friendly efficient service. Gorgeous tapware and handles!
Very friendly efficient service. We appreciated the styling and product advice- made all the difference to our kitchen and bathroom. Well worth the extra expense to have a well made stylish product.
Whilst it took a while for our order it…
Whilst it took a while for our order it was well worth the wait. We love our tap ware so much and have plenty of comments by family and friends.
Amazing service from Silvana
Amazing service from Silvana. She has always gone above and beyond. Stunning tapware and cabinet jewellery.
Fantastic quality and great service.
Beautiful taps, brilliant customer service!
Linda was brilliant!
From our first visit to the showroom, all the way through the VERY lengthy COVID-induced manufacturing and shipping (our tap sets actually came by sea from the UK) delays, to aftersales support in supplying a longer spout for one of the tap sets, Linda conducted herself at the highest level of professionalism and kept us updated the whole way through.
The quality of the tap sets is a stand out and the brass is aging beautifully.
Highly recommend The English Tapware Company to anyone undertaking a kitchen/bathroom/laundry reno.

Reply from The English Tapware Company
Excellent service and fantastic product range
Excellent service with very helpful, knowledgeable staff.
Amazing service!
Silvana was a wonderful help! She went above and beyond to help us with our tap selection. We are thrilled with the functionality and aesthetics too!
Highly recommended
Quality products. Incredible service. I love dealing with The English Tapware Company.
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