I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had never smelled real oud before. This was both a luxury experience and an education. I feel my mind has been expanded. Oud is not what I expected; in fact it rearranged my brain a little. I smelle... See more
I had my first purchase with Ensar Oud and wow, what can I say! I am pretty sure no one who is used to smelling synthetic perfumes will understand the experience but it’s beautifully raw, overwhelmin... See more
Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more
Company details
- Perfume Store
- Aromatherapy Supply Store
- Cosmetics and Perfumes Supplier
- Flavours, Fragrances and Aroma Supplier
Written by the company
Exquisite agarwood and aromatics
Contact info
United States
- 13475147193
- info@ensaroud.com
- www.ensaroud.com
4.8
Excellent
969 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the best Ouds and Great service
Not only does Ensar offer the best Oud oils on the planet, but his customer service and generosity are phenomenal.
I've purchased from them for years and have received impeccable customer service and great products.
July 13, 2025
Reply from Ensar Oud
We are but a reflection of you, dear friend =) Thank you eternally.
Exquisite products
One of my most beloved products. Quality, unique story behind the production, even poetry in marketing approach...
July 8, 2025
Reply from Ensar Oud
We are honored to be so beloved. Thank you for sharing your appreciation!
Reply from Ensar Oud
Thank you! So glad you're enjoying it. We look forward to sharing more with you soon =)
A zero rating is appropriate
A zero rating is appropriate. I have received the fragrances, and after applying the free sample, it is clear that the words to describe these fragrances on the website are no more than knock-off poetry, as the fragrances themselves. Watch for words as mystic, sultan, years of distilling, and geography lessons to describe these products.
After using the free sample, it was clear that the fragrances are not what they are supposed to be.
Read the return policy, and you will know the guilt they place on you for returning their product. Mr. Riding has stumbled upon poetry and cheap labor to exploit untrained noses into buying Ensar's product. Shipping is from Jordan.
July 6, 2025
Unprompted review
Reply from Ensar Oud
Thanks Khurram. You are basing your entire experience off of a free sample? What about the rest of your order?
Shipping was very fast
Shipping was very fast, I'm happy with the product and it's quality. I'm looking forward to wearing this Ghalia for quite some time. Thank you
June 27, 2025
Reply from Ensar Oud
Thanks Joshua, we strive for excellence in all aspects of our work, even shipping. SO glad you're enjoying the Ghalia.
Reply from Ensar Oud
Lucien, did you contact us for help? We would gladly assist with the process, we are very experienced in global clearance procedures. Please let us know anytime you need assistance.
Reply from Ensar Oud
So glad you're enjoying them! You're most welcome for the freebies =)
Great service and even better scents
Fast shipping , very responsive with updates to my order and wow what divine scents I’m looking forward to doing more business with Ensar oud in the future
June 25, 2025
Reply from Ensar Oud
Thank you for sharing your appreciation! We look forward to sharing more with you soon =)
Beginning my Oud journey
Beginning my Oud journey. Stumbled upon Ensar Oud by chance and happy I did. The descriptions about products were great and helped shaped my purchase. Glad they offer sample vials. Went that route since wasn't ready to commit to larger bottles at this point. Ordering was easy. Delivery was quick and on time. Very happy with my choices. All smell great. Will order again.
May 24, 2025
Good quality oils but only for…
Good quality oils but only for meditation or chemistry purposes.
June 7, 2025
Reply from Ensar Oud
Thank you. Considering these are high quality oils, what could we do to bring the rating up to 5 stars?
Addicted scent with good service
June 10, 2025
Fast delivery, quality product
Delivery was prompt with updates available at each juncture, product arrived very well protected and smelled amazing. Very satisfied!
May 27, 2025
Great scents with rare scents
Great scents with rare scents, very good communication, very friendly, as well as safe and fast shipping ! Thank you so much for everything !
May 24, 2025
Recently received EO no1 Assam and it…
Recently received EO no1 Assam and it is absolutely amazing, everything i hoped for and more. I see a few man child reviews on here complaining about stuff that the company can’t control but please don’t be swayed by those. I’ve sent DM’s to ensar and although they were random questions he replied and was nice! This is a different level of perfumery that most won’t understand but trust and believe they are worth every penny! Can’t stress enough how everyone should experience anything from this house! Like I told him in my DM I will no longer be buying from any other company. Good day all!!
May 31, 2025
Unprompted review
Excellent service with excellent…
Excellent service with excellent quality products! Ensar is on another level! The best!
May 18, 2025
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