Ensar Oud Reviews 969

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as unique, luxurious, and unmatched by other brands. The delivery service is frequently highlighted for its impressive speed and efficiency, with many people noting how quickly their orders arrived, sometimes even earlier than expected. Reviewers also commend the outstanding customer service, citing the helpfulness, responsiveness, and friendly demeanor of the staff. The overall service experience, from ordering to packaging, is described as professional, transparent, and a pleasure to deal with, often including generous samples. However, some customers also noted that the scent profile of certain products did not match their expectations or descriptions, with a few mentioning a lack of specific notes they anticipated. Additionally, a few people reported receiving empty samples or a broken perfume due to poor packaging.

What people talk about most

Product

Clients share positive opinions on product, with many expressing deep satisfaction and appreciation for the... See more

Quality

Consumers consistently report a positive experience with product quality, often describing it as outstanding,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the impressive speed of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, amazing, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more

Rated 5 out of 5 stars

I had never smelled real oud before. This was both a luxury experience and an education. I feel my mind has been expanded. Oud is not what I expected; in fact it rearranged my brain a little. I smelle... See more

Rated 5 out of 5 stars

I had my first purchase with Ensar Oud and wow, what can I say! I am pretty sure no one who is used to smelling synthetic perfumes will understand the experience but it’s beautifully raw, overwhelmin... See more

Rated 5 out of 5 stars

Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more


4.8

Excellent

TrustScore 5 out of 5

969 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

By far the best

By far, the best international shopping experience I’ve ever had — no customs issues, no extra payments, and it arrived at my home in less than a week.
Perfect.

October 30, 2025
Rated 5 out of 5 stars

Another great purchase at EO

Another purchase at EO and as usual, excellent service and high-quality products. I consistently recommend it to all fans of great fragrances.
Service focused on customer satisfaction, plus great gifts with purchase. I will definitely come back for another purchase.

Thank you, Ensar!

October 7, 2025
Rated 5 out of 5 stars

As always amazed by the beauty from EO

This was my first time getting wood chips and I'm so glad I did. Im fumigating my closet with irian sinking right now and it's soooo pretty. Also I haven't tried it yet because I was already wearing something else today but I'm extremely excited that I was able to get a bottle of Borneo 3000. I kept hearing about this oil and I never thought I would get to smell it but it's available now apparently for a final release so I'm glad I noticed that and snatched up one for myself and can't wait to try it tomorrow.

October 14, 2025
Rated 5 out of 5 stars

Extraordinary

Very efficient, attentive, and genuinely friendly customer service. As for the products, they are high quality. For me, this is one of the best encounters I have had so far on my olfactory journey.

October 4, 2025
Ensar Oud logo

Reply from Ensar Oud

Thank you Hicham, it is our pleasure! We look forward to being of service to you again soon.

Rated 5 out of 5 stars

I always wanted to give Ensar Oud a try…

I always wanted to give Ensar Oud a try and that's what I did. I purchased one of their latest fragrances and everything was incredible, the staff was really helpful and the fragrance itself is worth every penny. I'm definitely coming back for more fragrances that's for sure!

September 29, 2025
Rated 5 out of 5 stars

As Always the quality of your attars…

As Always the quality of your attars and perfumes is unmatchable and a pure delight! Wonderful and heavenly effects that are beyond this world. Thank you for the speedy shipment ... I was counting the hours lol in anticipation of the oud and rose I had ordered.

September 28, 2025
Rated 5 out of 5 stars

THE BEST IN EVERY WAY.

THE BEST IN EVERY WAY.
THEIR OUDS, PACKAGING, SHIPPING AND CUSTOMER SERVICE ARE EXCELLENT.
IT'S AN ART WITH THEM.
I LOVE ENSAR.

September 8, 2025

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