Employing good tradesmen which makes a difference in this day and age!!!! They explained everything they were going to do as they went around the house and carried out the work. When finished they e... See more
Company replied
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Review summary
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Reviews shaping this summary
A thorough survey was conducted without any attempt to hard sell the MVHR unit. Envirovent both manufactures and instals the units. We were given a clear estimate of the cost. The price was compet... See more
Company replied
We've had EnviroVent extractor fans installed for a few years now. Taking the cover off one to clean the fan, the plastic lugs that the cover screws go into had cracked, so the cover wouldn't reattach... See more
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Wasn't sure about buying something I hadn't seen; but the company had a good informative website ; so I contacted them for a free survey. Well , surprised to be very quickly phoned by George (Wannel... See more
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Company details
Written by the company
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
Contact info
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, United Kingdom
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from EnviroVent
Good morning B Wright,
Thank you so much for your review! We’re really pleased to hear that you were happy with the efficiency of the service and our attention to detail. Leaving everything spotless is something we take great pride in, so it’s fantastic to know that came across.
We appreciate you taking the time to share your feedback, it means a lot to the whole team.
Kind regards,
The envirovent Customer Care Team
Polite and courteous staff
Polite and courteous staff. Gave good advice and the whole process was fast and efficient.
May 6, 2026
Reply from EnviroVent
Dear Wendy,
Thank you for your kind feedback. It is great to hear that our team were polite and courteous, and that you found the advice helpful. We are pleased that the process was fast and efficient for you. Your comments are truly appreciated.
The envirovent Customer Care Team.
The man that came was polite
The man that came was polite , efficient and came and did the job needed without any issues
May 5, 2026
Reply from EnviroVent
Dear Mandy,
Thank you for your kind feedback. We're pleased to hear that our engineer was polite, efficient, and able to complete the work without any issues. Your comments are really appreciated and will be shared with the team.
The envirovent Customer Care Team.
Very professional & very tidy
May 5, 2026
Reply from EnviroVent
Hi Scott,
Thanks for your feedback, it's great to hear you found the team professional and tidy. We really appreciate you taking the time to leave a review.
Thanks again,
The envirovent Customer Care Team
Friendly and fast doing the vents they…
Friendly and fast doing the vents they were great.
May 5, 2026
Reply from EnviroVent
Hi Hayley,
Thank you so much for your review! We’re really pleased to hear that you found the team friendly and efficient while carrying out the work on your vents.
Your feedback means a lot to us, and we’ll be sure to pass your kind words on to the team.
If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Kind regards,
The envirovent Customer Care Team
All good thanks
May 5, 2026
Reply from EnviroVent
Dear Mr Wilson,
Thank you for your feedback. I am pleased to hear everything was good. If you need anything further, please do not hesitate to get in touch.
The envirovent Customer Care Team.
All went smoothly with the service.
April 15, 2026
Reply from EnviroVent
Good morning G Wilson,
Thank you for taking the time to leave your review. We’re really pleased to hear that everything went smoothly with your service experience.
Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to contact us if you need any further support in the future.
Kind regards,
The envirovent Customer Care Team
Would highly recommend
April 20, 2026
Reply from EnviroVent
Dear Michelle,
Thank you very much for the kind feedback and recommendation. It is greatly appreciated, and support like this means a lot. If there is anything else needed in the future, please do not hesitate to get in touch.
The envirovent Customer Care Team.
Friendly on time and clean!
April 17, 2026
Reply from EnviroVent
Dear Richard,
Thank you for your kind review. We are really pleased to hear that you found our service friendly, punctual and clean. Your feedback is greatly appreciated, and we look forward to helping you again in the future.
The envirovent Customer Care Team.
Reply from EnviroVent
Dear Steph,
Thank you for your kind feedback. We are pleased to hear that you found our team polite and that everything was explained clearly and thoroughly. Your comments are really appreciated and will be shared with the team.
The envirovent Customer Care Team.
Very nice gentlemen
Very nice gentlemen, very quick service and efficient, no mess left.
Rearranged apt when he was unable to consider plate it due to position of unit, very reliable.
April 16, 2026
Reply from EnviroVent
Dear Victoria,
Thank you for your kind feedback. We are pleased to hear you were happy with the quick, tidy, and reliable service provided by the envirovent engineer.
The envirovent Customer Care Team.
regarding the issue with the PVI unit
regarding the issue with the PVI unit. I contacted EnviroVent about the problem, and they were able to book an appointment for the very next day. Their engineer arrived as scheduled and managed to resolve the issue efficiently. Everything appears to be working smoothly now.
April 16, 2026
Reply from EnviroVent
Good morning Nico,
Thank you for bringing the issue with the PIV unit to our attention.
The team is pleased to hear that after contacting envirovent, an appointment was quickly arranged for the following day. It is great that the engineer attended as scheduled and was able to resolve the issue efficiently.
It is also reassuring to know that everything is now working smoothly. Should any further assistance be required, please do not hesitate to contact us.
Kind regards,
The envirovent customer care team
Polite and courteous staff
Polite and courteous staff. However an extractor was fitted with partial interior missing. Waiting for landlord to correct
April 16, 2026
Reply from EnviroVent
Dear Diana,
Thank you for taking the time to leave your review.
We are pleased to hear that you found our staff polite and courteous.
We are sorry to learn that the extractor was fitted with partial interior missing and understand how disappointing this must be while awaiting correction by the landlord.
If you require further assistance or would like us to review this in more detail, please contact our customer care team at customercare@envirovent.com, and we will be happy to help.
The envirovent Customer Care Team.
I have already submitted a review ?
April 13, 2026
Reply from EnviroVent
Good morning Mervyn Simpson,
Thank you for taking the time to share your feedback—we really appreciate it. We’re pleased to hear you’ve already submitted a review, and we’re grateful you chose to share your experience with us.
Kind regards,
The envirovent Customer Care Team
Excellent After-sales Service
James arrived on time. He inspected the equipment and decided to perform the repairs professionally. Most impressively, he put on shoe covers before entering the house to ensure no stains were left on the carpet. Envirovent's after-sales service is excellent. I would definitely recommend Envirovent home ventilation systems.
March 4, 2026
Reply from EnviroVent
Dear Lee,
Thank you for your kind review.
We are pleased to hear that James arrived on time, completed the repair professionally, and took care to protect your home. Your comments about envirovent after-sales service are greatly appreciated, and we are glad to know you would recommend envirovent home ventilation systems.
The envirovent Customer Care Team.
Made sure I knew everything about what…
Made sure I knew everything about what I was having done how it would work what I should expect. The work was done quicker than I expected and the area was left tidy and clean.
April 13, 2026
Reply from EnviroVent
Good morning Mrs Lindsay,
Thank you very much for taking the time to share your kind feedback. We’re delighted to hear that the engineer kept you fully informed throughout the process and that everything was completed efficiently and to your expectations. It’s also great to know the area was left clean and tidy.
Your comments mean a lot to us and will be shared with the team.
Kind regards,
The envirovent Customer Care Team
Incredible! Best investment!
Incredible!! This has been a life changing investment into our home and we are all seeing the benefit especially our asthmatic son. From start to finish everyone that we have spoken with has been helpful, knowledgable and kind. We are thrilled with our Atmos system! Our house is a consistent humidity and it is so fresh and clean feeling in the home.
April 8, 2026
Reply from EnviroVent
Dear Alexandra,
Thank you so much for your incredible feedback. We are delighted to hear how life changing the Atmos system has been for your home, especially the positive impact on your son’s asthma. It is wonderful to know you are enjoying the fresh, clean feeling and consistent humidity, and that our team supported you so well from start to finish. Thank you for choosing envirovent and for taking the time to share your experience.
The envirovent Customer Care Team.
Reply from EnviroVent
Dear b newell,
Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service and found our engineer friendly and efficient. Your feedback is greatly appreciated and will be shared with the team.
The envirovent Customer Care Team
Reply from EnviroVent
Dear Miss Turner,
Thank you for your review. We are pleased to hear you were happy with the work carried out.
The envirovent Customer Care Team.
Just bought an Envirovent silent fan -50db
Just bought an Envirovent silent fan. Operates as expected and fitting fine, but around 50db sound level-hardly silent!
April 20, 2026
Unprompted review
Reply from EnviroVent
Dear Louise,
We are glad the fan is working as expected and fitted easily. The noise level you have mentioned is higher than typical, so our technical team would be happy to help check the settings or installation to ensure it is running as quietly as possible. Please email to customercare@envirovent.com, our team members will look into this further for you.
The envirovent Customer Care Team.
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