enzio designs Reviews 

183
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and excellent service, making the entire process easy and stress-free. Many people highlight the high quality of the products, noting that items are stylish, comfortable, and built to last. Reviewers are also impressed with the prompt and efficient delivery service, often receiving their purchases quickly and with careful handling by the delivery team. However, some customers also noted issues with product quality, specifically regarding cushions becoming soft and sinking excessively shortly after delivery. Additionally, a few other people also felt that some returned cushions retained a strong fire/smoke smell, despite assurances that the issue would be resolved.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising individuals like a staff... See more

Product

Clients share positive opinions on product quality, with many expressing satisfaction with their purchases,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting promptness and... See more

Service

Users describe positive interactions with service, highlighting exceptional customer service from start to... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

We have just purchased a beautiful suite from Enzio Designs, Blackburn and was an exceedingly good price. Yusef and his son gave excellent service from the second we walked into their shop. Not pushy... See more

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(183)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have purchased many times from Enzio…

I have purchased many times from Enzio Designs yusuf is easy to deal with and knows what you have in mind , the furniture is always good quality , and very good customer service

February 26, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Wayne,
Thank you for your kind review. We always aim to accommodate our customers to their needs, ensuring everyone is happy with our service and products. Your kind words will be forwarded to our staff.

- Enzio Designs

Rated 5 out of 5 stars

Good expericance buying here

Good expericance buying here

Thankyou!

March 3, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Yss,
Thank you for your kind review, your feedback means a lot to us.

- Enzio Designs

Rated 5 out of 5 stars

Brilliant

Very helpful when ordering our electric fire and even afterwards I needed help setting it up and Yusuf was so kind to talk me through it. Definitely recommend 👍

February 21, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Glenn,
Thank you for your review, your kind words will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

It was amazing

The service and products are really excellent. Thank you, Enzo Design.
Jalil

February 16, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Abdul Jalil,
Our aim is to provide the best customer service and to offer high quality, affordable furniture for all. Thank you for your review.

- Enzio Designs

Rated 5 out of 5 stars

Lovely contemporary designs with…

Lovely contemporary designs with affordable costs. Very quick in getting delivery across offered delivery within 2 days of placing the order. Will definitely be using again thank you

February 11, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Aaliyah,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Yusuf was great and very helpful

Yusuf was great and very helpful. Delivery was on time and installed without any fuss. Delivery guys were brilliant 👏 👌

February 2, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Lovely big picture and clock

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve had so many compliments on both items . Would definitely shop there again , they were extremely helpful and friendly and could nt do enough . Definitely worth a visit xx

January 23, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Katrina,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

First class

We purchased our fire from yusuf & I ordered the wrong size,yusuf sorted that out without a problem & changed it before it was sent out. The delivery team were also very helpful. All in all 100% would recommend dealing with yusuf thanks again

January 27, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Calum,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Very good communication and an…

Very good communication and an excellent fireplace, really good value thank you

December 22, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Ian,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Purchased table and chairs and new…

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied and visited twice before purchasing. Extended warranty also explained. Kept informed and delivered on time, including setting up service. Yusuf was always available to discuss any points when needed.

January 19, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Kassim,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Great shop

This is a belting shop with good quality items and Yusuf is really friendly and helpful.

January 19, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Lee,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Arrived sooner than I expected…

Arrived sooner than I expected absolutely stunning fire & great communication with yusuf

January 21, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Michelle,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

I ordered a bed from enzio it came the…

I ordered a bed from enzio it came the day they said snd the delivery drivers were so friendly and put bed were i asked with no problem eill shop at enzio again

January 13, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Debbie,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80” Strada panoramic sided media fire, and after visiting several other showrooms, nothing came close to the quality Enzo Designs offered.

The fire is by far the best quality we saw, yet it was around half the price of other fires of similar quality elsewhere. We’re absolutely delighted with our purchase and wouldn’t hesitate to recommend Enzo Designs, especially if you’re lucky enough to be helped by Yusuf.

December 1, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mia,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

5* service

From ordering to delivering it was only 3 days and I am not local to the company Yusuf was very professional and answered any questions I had tue transaction was very smooth and the delivery driver was really nice I would not hesitate to order from Enzio designs again

January 8, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Tracey,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Purchased a media wall fire from enzio…

Purchased a media wall fire from enzio .great quality product at a very reasonable price.customer service was great from start to finish.delivery driver unpacked fire to check everything was as it should be.

January 9, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Peter,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Brilliant product and service offered…

Brilliant product and service offered by Yusuf. I highly recommend 👌

January 3, 2026
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Usman,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Good quality and customer service …

Recently purchased a bed and setee from here, great quality and arrived on time for Christmas, thanks to Yusuf for keeping us updated all the way through.

December 18, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Anthony,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

I recently purchased sofas from Enzo…

I recently purchased sofas from Enzo Designs in Blackburn and couldn’t be happier with the experience. The customer service was exceptional from start to finish. Yusuf was incredibly helpful, offering bespoke design options and guiding me through the process with great care. The sofa design I loved was originally in a different colour, but Yusuf gave us the flexibility to choose the exact colour and style we wanted, which made the whole experience feel truly personalised.

The delivery team was prompt and timely. The quality of the sofa is outstanding: stylish, comfortable, and clearly built to last. I would highly recommend Enzo Designs to anyone looking for high-quality furniture and excellent customer service. I’ll definitely be returning for future purchases.

November 6, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Rahima,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

We ordered an 80 inch fire for our…

We ordered an 80 inch fire for our media wall Yusuf was fantastic, we wanted to actually see the fire before purchasing. The showroom had a few fires and the two guys were extremely helpful we said we would need it within a week as we wanted to start building it before Christmas and they delivered on time. I would highly recommend these guys and it is definitely worth a visit to their showroom they have some really good furniture.

November 30, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Amanda,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look