enzio designs Reviews 

184
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like media fires, sofas, and beds are well-made and built to last. The staff are frequently highlighted for their exceptional service, being helpful, friendly, knowledgeable, and not pushy during the sales process. Many people appreciate the prompt and efficient delivery service, with drivers often going above and beyond to assist with placement and setup. The overall service, from browsing to delivery, is described as excellent, with customers expressing satisfaction with their purchases and the smooth experience. However, some customers also noted issues with product smell and cushion firmness, experiencing strong odors and cushions becoming excessively soft shortly after delivery.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, patience, and friendly... See more

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Delivery service

People report positive experiences with delivery service, often highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional from start to finish... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

We have just purchased a beautiful suite from Enzio Designs, Blackburn and was an exceedingly good price. Yusef and his son gave excellent service from the second we walked into their shop. Not pushy... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(184)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We ordered an 80 inch fire for our…

We ordered an 80 inch fire for our media wall Yusuf was fantastic, we wanted to actually see the fire before purchasing. The showroom had a few fires and the two guys were extremely helpful we said we would need it within a week as we wanted to start building it before Christmas and they delivered on time. I would highly recommend these guys and it is definitely worth a visit to their showroom they have some really good furniture.

November 30, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Amanda,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Fast delivery, great product

Fast response times, speedy delivery and very expensive looking product that has transformed our lounge. Would recommend!!

November 27, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Joanna, Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon. - Enzio Designs

Rated 5 out of 5 stars

Very friendly

Very friendly, with lovely high quality furniture. Thank you yusuf

November 14, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Lisa,
Thank you for taking the time to write us a review. Your kind words will be forwarded to our staff, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Beautiful good quality furniture at…

Beautiful good quality furniture at good prices. We shopped around and found nothing as nice as the designs in Enzio. Lovely people to deal with and delivery on time, I would definitely recommend this shop to anyone looking for that something special without costing the earth.

October 30, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Deborah,
Thank you for leaving us a kind review. We aim to offer a fast delivery service without compromising on a great price. It's really nice to know that you enjoyed dealing with us and your warm regards will be forwarded to our staff. We hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Great experience

Saw the accousic panels on enzio social media with a great price so went in to ask about the colours. Yusuf had samples of various colours and was happy to show me the full product.
They were due to order some items and were able to add my order to the collection meaning I was lucky enough to be offered quick delivery.
Tony and john were great during delivery. I got calls and messages updating about delivery and they helped place the items in my property.
All round amazing experience

October 21, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Samantha,
It's nice to know that we were able to offer a flawless service all round. Customer service is our biggest priority, so our staff members are trained to ensure that you have the best service possible, whether that is in the showroom or during the delivery process. Your kind words will be forwarded to our staff and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

I have been purchasing from this…

I have been purchasing from this company since last 3 years. I am very satisfied with every item purchased from Enzio. Very pleasant staff. I highly recommend Enzio Designs. Afzal !

October 14, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Afzal,
We appreciate returning customers a lot, it's always nice to see a familiar face! We're pleased to know that you're satisfied with our product quality and customer service, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Fantastic service from yusuf

Fantastic service from yusuf , love the table and chairs , highly recommend , prompt delivery

October 5, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
Your recommendation means a lot to us. It's nice to see when we've succeeded in our goal to offer good customer service with fast delivery. Your kind regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Great price on furniture…

Great price on furniture and delivered next day!!! Top service

Highly recommended

October 6, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi James,
Your recommendation and review mean a lot to us. We aim to stock high quality furniture without compromising on good prices. We always look to find the best suitable delivery date for you, sometimes possible the next day as we hold most of our products in stock. We hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

It was a fast service and excellent…

It was a fast service and excellent customer service and friendly and polite and very good would recommend Yusuf to my friends

September 18, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Rabia,
Thank you for taking your time to leave us a review! Customer service is our biggest priority, we have a long lasting returning customer base that we appreciate very much. Your recommendation means a lot to us and we look forward to seeing you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Great service throughout

Great service throughout, I needed a quick delivery, they arranged it and the delivery was seamless!

August 29, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Miss Halleron,
Thank you for taking your time to write us a review! We proudly offer a fast delivery service as we keep over 90% of our products in stock. We aim to offer a seamless process from the moment you enter our store to beyond the delivery. It's great to know when we've succeeded in this and it'll be forwarded to our staff.

- Enzio Designs

Rated 5 out of 5 stars

One stop shop

We bought 2 double beds and 3 seater sofa we have checked in other shops we have found cheaper and yusufbhai help us to make decisions and give us Good discount and arrange delivery on our preferred time and we have received on time as well

August 9, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mushy,
It's great to know that you've had a positive experience with us. We aim to offer reasonable prices without compromising on the quality, while making sure that your order arrives promptly. Your kind words will be forwarded to Yusuf and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

I was pleasantly surprised at how Enzio…

I was pleasantly surprised at how Enzio designs have been so helpful , the gentleman that guided us was called Yusuf and he was so reassuring as we bought our wardrobe, the timing from buying and getting delivered was just on point, and my daughter loves it,so thankyou Enzio designs and we will be back

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Enzio Designs

Prompt and very good service by Faizal, who explained everything and gave us time to choose our sofa.
The price was also very competitive.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Quality

I am very happy with my purchase everything is top quality, the staff are very helpful especially yusuf very nice man . The two delivery drivers was amazing , very polite too .

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used them for years service is brilliant Yusof always looks after you no pushey sales good quality at affordable prices thanks again and the delivery workers are prompt and leave the house tidy

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent place for furniture

Fair prices. Good collection. Delivery was very good and on time

July 31, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mohammed,
We aim to stock the highest quality of furniture without compromising on fair prices, while hosting a range of designs. It's also nice to know when we succeed in our goal to deliver fast & efficiently. We hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Amazing experience from buying to…

Amazing experience from buying to installation. Cant fault the service at all. Yusuf was amazing and knew what he was selling. Amazing customer service.

July 25, 2025
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Usamah,
Thank you for taking your time to write a nice review. We aim to offer smooth customer service from the moment you walk through the door. Our staff members are trained to attend to any needs, and are trained regularly in product knowledge. Your kind words will be forwarded to Yusuf and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Our experience from initial browsing to…

Our experience from initial browsing to delivery was excellent and smooth. Yusuf bhai's knowledge and expertise had elevated our experience immensely. He had helped us in choosing the perfect sofa for our home along with helping us with measurements and what options were useful for us. I'd definitely recommend enzio designs to anyone looking to uplift the furniture in their home!

July 18, 2025
Unprompted review

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