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Enzocavalli Reviews 318

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and feel of the products, often describing them as soft, lightweight, and stylish. Many people appreciate the excellent customer service, highlighting helpful and understanding agents who resolve issues efficiently. The ordering process is generally smooth, and consumers are satisfied with the fit and design of the clothing. However, some customers also noted concerns regarding delivery times, although they were kept informed of the status. A few other people also felt that the sizing was inconsistent, leading to items being too large or too small, and some mentioned issues with product quality, such as buttons falling off or the fabric not meeting expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the material, feel, and overall... See more

Quality

People report positive experiences with quality, with many reviewers praising the great quality, value, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast and... See more

Order

Consumers find the ordering process to be a positive experience, often praising the quality of items received... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more

Rated 5 out of 5 stars

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. T... See more

Rated 5 out of 5 stars

So far so good. Lack of communications during shopping was disconcerting but the shirts finally arrived. Not yet worn any of them but they look good and fit nicely. Some concern about the need to ‘han... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

318 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Comfortable

Shirts are breathable, comfortable and true to size. Not a big issue, but one shirt logo came off the first time I washed it.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

The quality of the polo shirts is excellent, better than I hoped for. The order ships from China so it did take a few weeks to arrive but it was with the wait.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best shirt ever

I ordered just one shirt at first but after receiving it I quickly realized it was the best looking shirt I have ever had
I ordered three more!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Polo shirts are awesome

Polo shirts are awesome! Love them. I got 4 (blue, gray, black, & white). Only thing I didn’t like was the white polo shirt. It’s completely see through 😞. Not my thing.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I bought 4 knit pullovers and I was…

I bought 4 knit pullovers and I was truly amazed at the quality, style and comfort of these shirts. The colors were spot on with true depth to the tone and color. I was so happy I just ordered another style. I look forward to using this company to update my wardrobe to a more sophisticated level!

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service…sized small

My shopping and customer service experience was great. I’m disappointed with how thin the shirts are and how undersized they are. I wear an XL an even your 3X is small. I will try to find someone to give these shirt too.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

When I received the shirts they ran…

When I received the shirts they ran larger than I expected and I asked to exchange them. It was suggested that instead of returning the shirts that they just send out replacement shirts for a small shipping fee to expedite everything and that is something that just resonated with me and appreciate it.

April 21, 2026
Unprompted review

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