Enzocavalli Reviews 316

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and feel of the products, often describing them as soft, lightweight, and stylish. Many people appreciate the excellent customer service, highlighting helpful and understanding agents who resolve issues efficiently. The ordering process is generally smooth, and consumers are satisfied with the fit and design of the clothing. However, some customers also noted concerns regarding delivery times, although they were kept informed of the status. A few other people also felt that the sizing was inconsistent, leading to items being too large or too small, and some mentioned issues with product quality, such as buttons falling off or the fabric not meeting expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the material, feel, and overall... See more

Quality

People report positive experiences with quality, with many reviewers praising the great quality, value, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast and... See more

Order

Consumers find the ordering process to be a positive experience, often praising the quality of items received... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more

Rated 5 out of 5 stars

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. T... See more

Rated 5 out of 5 stars

So far so good. Lack of communications during shopping was disconcerting but the shirts finally arrived. Not yet worn any of them but they look good and fit nicely. Some concern about the need to ‘han... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
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1-star

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

These are the best fitting polo shirts…

These are the best fitting polo shirts i have ever bought. I took advantage of the generous offer and bought 4 shirts. They arrived just over a week after ordering and my first impression was Wow! The feel and quality is great and they are very stylish. I will definitely be back for more.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. The recipient of them is hard to please sometimes with clothing, but he was extremely happy with them including the quality and fit.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the quality

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expected but I was kept informed at each stage so kept relaxed about it. I am a little concerned about the cleaning of the garment required delicate treatment. I normally just throw clothes either in the white or darks wash so this may be a challenge for me.
The material is very soft and lightweight but feels good quality.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Buy the tops!

My husband loved both the tops I got him. Very impressed, we are going away to a hot country so thought these would be great and light to pack.

May 2, 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality for the cost

The polos look great on website but what I received seemed bit inferior. V odd that labels sewn in did not have the brand name. Just a M for size and washing instructions. They dont seem good quality for what they cost Have asked to return them but no response yet. I'm expecting returns process to be v lengthy and will cost me in shipping.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

BEWARE! ANOTHER SOCIAL MEDIA SCAM! Ordered an XS Soffice which was massive (likely at least a M or L - no size on the t shirt) They offered to give me a discount if I paid for shipping to send back to the US or credit of the same value with a code to apply to my next purchase. The code hasn't worked. Now waiting to hear back. I'll update my rating if it gets sorted.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Received an email from company to give…

Received an email from company to give them a review. The shirt I purchased had some issues but I was not going to leave a review and just donate the shirt, but they asked for feedback before you give a bad review. I thought I would do the right thing and give my honest feedback (see my feedback below) but they never responded back to me. Oh well!

“The sizing was small and the white shirt was nearly see through. Not a great experience for me.”

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

Comfortable

Shirts are breathable, comfortable and true to size. Not a big issue, but one shirt logo came off the first time I washed it.

April 25, 2026
Unprompted review

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