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Enzocavalli Reviews 316

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and feel of the products, often describing them as soft, lightweight, and stylish. Many people appreciate the excellent customer service, highlighting helpful and understanding agents who resolve issues efficiently. The ordering process is generally smooth, and consumers are satisfied with the fit and design of the clothing. However, some customers also noted concerns regarding delivery times, although they were kept informed of the status. A few other people also felt that the sizing was inconsistent, leading to items being too large or too small, and some mentioned issues with product quality, such as buttons falling off or the fabric not meeting expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the material, feel, and overall... See more

Quality

People report positive experiences with quality, with many reviewers praising the great quality, value, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast and... See more

Order

Consumers find the ordering process to be a positive experience, often praising the quality of items received... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more

Rated 5 out of 5 stars

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. T... See more

Rated 5 out of 5 stars

So far so good. Lack of communications during shopping was disconcerting but the shirts finally arrived. Not yet worn any of them but they look good and fit nicely. Some concern about the need to ‘han... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

316 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience has been great

My experience has been great. I ordered four shirts, however, one of them I selected the wrong size. ENZOCavalli let me keep the shirt, and all I had to do was pay shipping for the other shirt. The shirts are great. They are light weight, breathable and look nice.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Can’t return items

Received shirts but didn’t care for fabric.
Returning is a scam. You have to email them for an rma ..no support number given. I tried to contact support twice by email within the return period to get an RMA with no response.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Items as presented

Items as presented. Very good quality and excellent fit - true to what I would purchase in store.

The fact that you followed up with an opportunity for me to offer feedback, demonstrates your commitment to continuous improvement.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for a refund.we received it really soon after requesting that option. Customer services were excellent. Great service

May 12, 2026
Unprompted review

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