Enzocavalli Reviews 364

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 354 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and feel of the products, often describing them as comfortable, stylish, and well-made. Many are impressed with the product's appearance and how well it fits, with some noting that the items look classy and are perfect for various occasions. The delivery service is generally seen as efficient, with orders arriving in a reasonable timeframe, and customer service is consistently highlighted as exceptional, providing great support and quick resolutions. However, some people mentioned that delivery times were occasionally longer than expected, though they appreciated being kept informed. A few other people also felt that the sizing could be inconsistent, with some items running larger or smaller than anticipated, leading to exchanges. Additionally, a small portion of people were dissatisfied with the quality of certain products, citing issues like thin material, buttons falling off, or receiving items that appeared inferior.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, comfort, and stylish appearance of the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the materials as soft, light, airy,... See more

Delivery service

Consumers find delivery service to be positive, with many reporting quick delivery times and orders arriving... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish. The delivery took a little longer than anticipated, however I was in no rush. It arrived wel... See more

Rated 5 out of 5 stars

A really lovely shirt, gorgeous soft material. Bought for my husbands birthday in July, so haven’t had his feedback yet, however I can see myself purchasing more in the future.

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

364 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(364)

358 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent shirts, Good Service

I ordered 4 polo shirts, same style, different colors.
They came in a reasonable amount of time, around a week.
The shirts are alright - they are comfortable and fairly stylish. I would say I expected a bit higher quality out of them; the material is very thin and doesn't feel like it will survive more than a season or 2.
I have other polo shirts that are better made and didn't cost a whole lot more.
Because of this, I wouldn't purchase from them again. But you do get what you ordered and the service is fine.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great support from the customer service team

I'm based in NZ & took a punt on some shorts (which look great) but unfortunately, I got the sizing wrong.
I contacted the Enzo Cavalli support team to process a return & they were super helpful which is a lot more than can be said for other online retailers I've previously dealt with.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Fit and True to Photos

The sweaters are very nice, with a modern and stylish look. The fit is great—if you have a standard body type, these will look exactly as expected. I saw another review claiming they don’t match the pictures, but that’s simply not true. In my experience, they look exactly like what Enzo Cavalli shows. Very satisfied with the purchase.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered 2 pairs of shorts but accidentally ordered the wrong size , I messaged the customer service team and they altered my order before sending the size I wanted out, the delivery was quick and the quality of the shorts are great.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Very, very disappointed

I ordered two polo shirts from EC, I carefully checked the sizing chart on their website, checked them against other polo shirts that I have and was confident I ordered the correct size. They were woefully under sized, the quality of the material was not what I was expecting and as for being crease free, there were creases from being in the packaging. Returning the items was painful, but eventually they agreed to accept the items, I had to pay for shipping and I did get a refund. Avoid this company, the products are not as described, the Facebook reviews are obviously fake, paid for (topical) as these items are not 'great' I don't 'love them' and definitely will not be ordering another four for playing golf! Caveat emptor, NOT RECOMMENDED

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Looks good and super soft feel. Looks as if it will be easy care although not washed and dried yet.
First class service!

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful product!

The tracking system told me that it was expected to arrive on Monday but didn’t arrive until two days later. I understood that it was going to take longer coming to Canada but how did the tracking system get it wrong?
Besides that, the shirts and shorts are wonderful! Love the light fabric!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

The service received was excellent. My initial item was too small and the help and customer service to rectify the issue was fantastic. I definitely recommend.

March 24, 2026
Unprompted review

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