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Enzocavalli Reviews 326

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made, comfortable, and stylish, often exceeding expectations. Many people appreciate the excellent customer service, highlighting quick responses and helpful assistance with orders and exchanges. The delivery service is also generally well-regarded, with orders arriving in good condition and tracking information being detailed and accurate. However, some customers also noted that delivery times could be longer than expected, though they were often kept informed. A few other people also felt that the sizing was inconsistent, leading to items being too large or too small, and some expressed concerns about the material quality or care instructions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality, fit, and comfort of the... See more

Quality

Customers consistently note positive experiences with quality, often describing shirts as great,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting quick and prompt... See more

Order

Customers had positive experiences with order, with many expressing satisfaction and a strong intent to... See more

Customer service

People report positive experiences with customer service, often describing it as outstanding, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish. The delivery took a little longer than anticipated, however I was in no rush. It arrived wel... See more

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more

Rated 5 out of 5 stars

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. T... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product

Great product. Looks good and super soft feel. Looks as if it will be easy care although not washed and dried yet.
First class service!

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful product!

The tracking system told me that it was expected to arrive on Monday but didn’t arrive until two days later. I understood that it was going to take longer coming to Canada but how did the tracking system get it wrong?
Besides that, the shirts and shorts are wonderful! Love the light fabric!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

The service received was excellent. My initial item was too small and the help and customer service to rectify the issue was fantastic. I definitely recommend.

March 24, 2026
Unprompted review
Rated 4 out of 5 stars

Nice product with good quality

Nice product with good quality

The only downside with the shipping time , the shipping company did not provide a correct information and had to wait for three more days from original date

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

High Quality

Easy to order and the sizing chart is on point. The products are perfect and very high quality. I will definitely order more from Enzo Cavalli.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Shirt shopping

The shopping g experience for the polo shirt and the shirts was simple and trusted as a repeat customer. I enjoy the quality of the fabric, the craft of the shirts and the color selection available. I only wish I could get them quicker on the eastern USA!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service and gorgeous polo. I ordered a polo for my husband; when it arrived it was a bit snug so I contacted Enzo Cavalli. No problem - they send another out the same day. The fit is fabulous, fabric is beautiful - will definitely be ordering more in different colours.

March 4, 2026
Unprompted review
Rated 4 out of 5 stars

Slow delivery but worth the wait.

Very happy with the fit and quality of the shirts. The delivery took a while and the tracking app didn’t work. Once I put the tracking reference in the Australia Post app there was no issue.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered some shirts for my husband. Unfortunately they're one size too big. The customer service representative replied to my email and facilitated replacements. Ca tvesit to get them.

March 13, 2026
Unprompted review

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