Express Online Training Reviews 

A total scam, poor support. I had to google to find the service number. The assignment review takes a lot to time ( so that people have to spend extra money for the service which was supposed to not needed at all) . A total lose of money.
Before you regret, stay away from this site.

In the process of completing my white card.

Their 'free' theory test is okay, but everything after the paywall sucks!
Some of their questions are worded in a way that results in multiple answers being theoretically correct.
Their website is poor, the video submission does not work on any of the main browsers regardless of settings, they have also included an example of a hazard that is the question's photo, quite annoying for answering the question when you cant use that hazard.
I also feel as though they have broken down the questions too much.

I'm very frustrated that i gave them money, wishing i skipped all the bull**** and went for an in-person test.

Scam , clearly paid for they’re good reviews , they’re currently in court for thier online courses

they dont send rsa soft certification after finishing the course. They spent few days for it. That is not normal

I completed the course online, after days of online training and told I was successful. So I'm told to provide a review pay for the course to get my certificate. Once I did that, they then tell me I have to do 2 more modules by video, and their platform does not work and is not compatible with any internet browser, Google chrome, IE or Firefox. No phone number or email... just waiting for someone to contact me after I submitted a support ticket.

The course itself online was really good, lots of information, time consuming but good way to learn if unable to go in to the main learning centre. Unfortunately when I called to speak to someone to give my answers for the questions I had the rudest, most patronising horrible man on the phone, he completely belittled me and made me feel stupid. Clearly he has some issues in his personal life which he thought he could take out on a young woman. I’m sure this company is great but they need to review their staff phone call assessments to see how disgusting this man is to customers. Unfortunately I can’t remember his name but I’m sure I’m not the first person he’s spoken to like this.

The same as everybody. It's a scam. Look for another option, there are good ones where you can get the RSA the same day.

Read lots of reviews that this place is dodgy and wants you to pay the extra money to pass low and behold got an email at 2:28am Sunday 22 of October that an unknown error has occurred and I need to resubmit my assessments so I guess they truly are scammers DO NOT waste your time or money with these scum bags I thought that maybe some of these reviews weren't true and that the company was legit turns out they are just out to steal people's money and due to all this I am unable to start a new job that wants me tomorrow I have now reported this to the ombudsman and will be taking further action against the company AVOID AT ALL COSTS

About a week ago, I had began to think this website was just some sort of money grab. After reading the reviews here today, I'm finding that I'm in the same predicament as the many who have already left a review here.

I liked the idea of not paying until the course is complete. Who doesn't like that? But that's where the good stops.

I'm now 3 weeks into doing a *simple* RSA and resubmitting audio/video 2 extra times now as they find the *tiniest* thing to nit-pick about to put you right back into the waiting boat. All in the hopes you pay the extra for "priority service". Remember, get one thing "wrong", wait the 3-7 days to have it looked at again. Do another thing "wrong"? Well you best wait 3-7 days more. Rinse and repeat.

Take no note of 1-3 business days. It's 3-7.

I thought I was at the end now, until I've read (here) there's also a phone call assessment after the 165 questions, the self assessment and the audio/video questions which apparently is impossible to do (can't get an appointment) unless you're willing to fork out more money (i am not and will not especially after the experience so far). That makes it *way* above market value.

Absolutely disgraceful. I could have been working by now as I've lined something up. The flooding this year means shortage of work at my usual job.

You guys have destroyed my quality of life for being the money grabbing sham that you are, making people wait like this. This is an RSA, not spaceship engineering.

Also, don't make people review your terrible service until it is 100% complete, not 20%. Although now I see why you are doing this.

Thanks for nothing, scammers.

Finished my course but they stuffed it up now I'm without a white card for god knows how long already been 2 days and I've money because I should have been working the last 2 days

Absolutely not acceptable. Would highly not recommend this company but I would use bluedog

They are clear scammers. Don’t Don’t pleaseDon’t enrol in their white course and other courses. You ‘ll end up wasting time and money for sure. I have wasted my 31 dollars with EOT already.

Go to Physical class for white card and attend it for 6 hours and get the white card.

A few years ago I attempted to complete an RSA course with these people online. I paid my money, then there were endless tests, then some more, then finally when I thought I was getting to the next step, I had to prove my residency.
I have been here over 20 years AND already had an USI, but somehow their system did not recognise either and sent me into endless loops that I could not escape, my contact efforts remained fruitless as these people don't even have an email address that they make public. And I got no reponses to me filling in their contact forms.
There was just no way out of this trap, so I did the same course again locally with a reputable provider with no issues.
Now suddenly, after me complaining and ranting and writing scathing Google reviews (which no longer seem to the there for this business. How convenient.) I am getting a discount code and advertising spam. YEARS later. The last thing I would do is give these dodgy operators any more of my money. Disgusting that they felt they should even keep my details.
Do yourself a favour and stay clear.

The experience that we had was not positive and we found it very difficult to communicate directly. No service delivered and caught in the detail of the t&c. After further research there are a number of other companies that we could have selected.
I would not recommend this company.

Staff discriminate agaisnt Deaf people and refuse to allow Sign Language interpreter in their course.
This is their email
"We will not permit the use of a translator in the class for the reasons outlined previously. Please note that if any learner attempts to use unapproved external assistance, such as a translator or interpreter, in the class they will be removed from the class immediately.

Our previous proposal still stands: that you have the option to undertake the class without a translator or to receive a full refund for the course. "

Regarding their reply below- confirms their ignorance. As hundreds of Deaf people have white cards in Australia. The course in online there is no excuse and reason an interpreter can't join, interpretes do this all the time. There is no regulation that states Deaf people cannot use an interpreter for test or assessments like this as that would be blatant discrimination. How do you think Deaf people- like the student in this case, owns their own business if they can't use interpreters? Embarrassingly ignorant.

Can you imagine taking a full day off work for a simple white card course and sitting thru 6 of 7 hrs with all assessments completed and marked only to be told the class has been terminated due to teacher unavailable and that the students need to resit the entire day despite them screen recording the entire day and all assessments completed and marked by the instructor. Attendees have lost a days pay and their days workload still needs to be completed. For business owners they have lost now two days out of the business. This is a very poor business that is clearly accredited and potentially receiving Govt support.

It’s taking too many days, after they check your answers if they find another mistake it’ll take three days to recheck and so on… it’s better not to make RSA online specially if you need it as an emergency to work asap.
I called them and complain about this and they were also rude to answer by the call. Disaster.

They rejected my RSA audio assignment 3 times. Because it was almost a month since I started working, I end up paying for a quick response. As soon as I paid (105$), after one minute I had my certificate. Normally I waited for 3-4 business days and replied me with silly note. Thank you for being such a scam!

Do a favor to yourself, find another place to make your course. They take a long time to review your assessments and the last one you need to wait about 15 days to make it. If you want to make it faster, you need to pay an priority fee that costs more 105 dollars. Ps. I don’t believe most of reviews here are real

Do not use this pathetic organisation. Takes your money for online training, then tells you that you need t be in the state where the White Card is required or you cant participate in the training. Here's a newsflash for you - online means you can do it from anywhere - there is absolutely NO NEED to be in the state where the card is required. Takes your money, calls you 15 minutes before the course is held to let you know, and then refuses a refund. AVOID!!!!

A system glitch didn't let me get my certificate and then they wouldn't refund me. Now they are saying I'll have to pay and redo the whole course if I even want to get certified. Very frustrating. Outdated website and mediocre content that was not helpful.