Not in stock, not willing to wait so went elsewhere (wing yips) still waiting for refund. Thank goodness paid with PayPal.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleased with bags. Outer packaging badly damaged on receipt, but no damage to contents. Disappointed that all three items shown in stock on website but two were out of stock. Delivery took over t... See more
I was a little bit worried about ordering from epacks because the website isn’t as slick as others. You pay by Worldpay which I know is trusted. I have given 4 stars because I didn’t get the confirmat... See more
Beautiful unique wildflower design with an exciting number of compartments that make finding your items when you're out an about much easier. Bought as a gift for my insanely amazing sister, she loves... See more
Company details
Information provided by various external sources
ePacks Offer a Wide range of Eastpak and JanSport Bags,Laptop backpacks,Duffel bags,including Eastpak Transfer,Jansport Trinity,Eastpak Padded pak
Contact info
ePacks, 1st Floor, National Works, Luton Street, Off west lane,, BD21 2LD, keighley
- 01535 680455
- custserv@epacks.co.uk
- www.epacks.co.uk
3.3
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quick delivery
My bag arrived quickly after my order and there was no problems! Would definitely use again
March 19, 2021
This is a genuine review reply.
Ordered direct from Epacks. Excellent service.Will always order direct as it is a better price, rather than using your usual GO TO ordering service.
February 19, 2021
Found a bag I've been searching everywhere for!
Ordered a bag I've been looking for, for ages on Wednesday 10th and was here by Friday 12th! Nice and quick delivery! Definitely will be shopping with this company for my future bags!
February 13, 2021
Very good product.arrived very quickly.
Very good product.arrived very quickly.
Great service.
February 11, 2021
Great prices and prompt delivery
Great prices and prompt delivery. Very pleased with service.
February 4, 2021
Very quick delivery and excellent prices
January 31, 2021
Great flight bag
Bought this as I have suitcases made by eazypak. Love the built in lock mechanism. The price was terrific and the bag was dispatched very quickly. Was kept informed of dispatch and delivery at every point
January 17, 2021
Reply from Epacks
Thank you Alexander for your positive review for ePacks UK.
Rest assured your bag is covered under Dakine warranty.
Customer support
Very happy
Great service with regular updates regarding delivery so I knew when to expect the parcel.
December 15, 2020
Product unavailable obtained prompt refund
Competitive prices but product unavailable obtained prompt refund.
December 14, 2020
Prompt refund
Ordered a bag for my son’s birthday, unfortunately there was a delay in dispatch so applied for a refund and purchased elsewhere.
December 9, 2020
Unprompted review
loved it!!
loved this website store.. loved all my jansport products.. i wish i could post oictures of the product i purchased.. thank you so much.. God bless
November 21, 2020
Lovely cabin trolly case
Lovely cabin trolly case. Exactly as described. Arrived when stated. Delivery charge a little high but good price on the case
November 14, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.