Equipmentexpress 

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Rated 5 out of 5 stars

After searching the web for the cheapest price for a JVC Everio GZ-HM330 HD camcorder came across this site was happy to pay the price for the Silver model. The fact that a camcorder case, mini... See more

Rated 5 out of 5 stars

I'm always wary about buying a product from a new website, but the bundled deal on offer at a cheaper price than the other usual shopping sites made me take a risk. I have to say that I would definate... See more

Rated 5 out of 5 stars

I bought a Canon Powershot SX20 IS from Equipment Express. The price, including a 4GB memory card and carry-bag, was better than most companies were asking for the camera alone. The order was processe... See more

Rated 5 out of 5 stars

Ordered a Canon 7D package with some accessories. Cheapest I could find locally in the UK. Rang the support line and they talked me through everything. The staff were very patient getting our payment... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Discount digital cameras from Canon, Fuji, Olympus, Minolta, Nikon, Sony, Kodak, JVC, Panasonic, Pentax, Ricoh - additional to digital cameras are video camcorders, compact cameras, SLRs and scanners, digital photography by Internet mail order in the UK


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All reviews

(292)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent value & Great communication on Fuji HS10 Purchase

I'm always wary about buying a product from a new website, but the bundled deal on offer at a cheaper price than the other usual shopping sites made me take a risk. I have to say that I would definately recommend equipment express. Delivery was superb, with updating texts to my mobile telling me when the product would arrive. Top marks.

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

nikon camera

The next day delivery was superb, told you exactly what time your parcel was being delivered so no waiting in all day. The service via emails was very imformative and kept you up to date with everything. Excellent product at a very competitive price. I would have no problems recommending this retailer to my friends.

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant result

Arrived the day they said it would with no problems 1 hour delevery slot so didnt nead to hang around, the order its self was quick and easy and no problem with a delivery to student halls.
everything arrived with it with no damage. guy on phone was very good and helpful.

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

A First Class Service

The item was ordered late on a Sunday evening and arrived in Northern Ireland first thing on Tuesday morning. You can't better that for sevice. They are also contactable by telephone on a non premium line with real people available to speak to you if required. These days that is a big plus, as you can always ask for advice etc. Could not fault them on price, availability, attitude and service. I recomend them unreservedly.

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

oustanding!!!!

Great cameras at the best possible prices, communication and customer service top notch with prompt delivery exactly on time. Would highly recommend anyone to shop with equipment express, ten out of ten from me, well done and many thanks from another happy customer

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Camera and extras arrived as informed by despatch email - did not receive email re delivery slot etc but not a problem as I was at home anyway and knew I would be but maybe a note should be made of this. However, overall the service was excellent and would definitely recommend and use again if required

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

The camera arrived as advertised and on the day agreed. I really appreciated the fact that I was able to change the date of delivery to suit my availability. The email confirmation was a good reminder to both the delivery and the fact that my order was on its way. All this and a decent price.
I have used equipmentexpress before and the standards remain very high. Thoroughly recommended.

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

Prompt, effeicient and excellent customer service

I called with an general enquiry concerning the camera. The call handler was polite and informative. Having placed the order for my camera, I was kept fully in the loop with regards to dispatch, etc. The camera arrived the following day, carefully packaged. I wiould recommend this company to everybody.

February 23, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent prices and support

Ordered a Canon 7D package with some accessories. Cheapest I could find locally in the UK. Rang the support line and they talked me through everything. The staff were very patient getting our payment cleared. Equipment arrived on time and in perfect condition. Would definitely recommend and we'll be using their services again in the future.

January 13, 2011
Unprompted review
Rated 5 out of 5 stars

Great service, great price!

Quick efficient service even with the recent snow and ice. Email regarding delivery time very handy, would use this company again especially as I got such a good deal with regards to the low price compared with other companies selling the same goods.

December 12, 2010
Unprompted review
Rated 3 out of 5 stars

Let down by delivery service

Camera received in good order but let down by the delivery service.
Great shame but the delivery service just weren't bothered at all

December 12, 2010
Unprompted review
Equipmentexpress logo

Reply from Equipmentexpress

Unfortunately the severe weather conditions experienced during December have lead to delayed deliveries due to Depots in the badly hit areas falling behind schedule. The weather is not something which we have any control over, but we do endeavour to keep the customer informed as much as possible.

Rated 5 out of 5 stars

UNBELIEVABLE SERVICE

My Panasonic camera was ordered online on the Sunday. An email recieved on the Monday that it had been dispatched. A text on the Tuesday giving a two hour delivery window - and guess what - it was. Terrific service, item delivered well packed and secure. Extra bonus point as my daughter found the delivery driver quite dishy!!!!
This was in my opinon 100% straightforward excellent service and I would use the company again and recommend to others.

December 8, 2010
Unprompted review
Rated 5 out of 5 stars

Fantastic service

My Fuji HS10 was ordered late in the day on a Friday and was delivered on the Monday at 12.30pm as promised. A text message was sent to my mobile Monday morning telling me which hour the delivery would be made in so I did not have to stay in all day. The web site was easy to use to make an order and I would order again from equipment express.
No need to use after sales yet but I am sure I will get a great service if I have to contact them in the future.

December 3, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent service

Clear response to questions upon telephoning.

An intelligent combination of camera, case, memory card and 3-year guarantee in the basic special deal.

Easy to understand, online ordering and indication via e-mail of delivery time, courier arrived on the dot.

November 24, 2010
Unprompted review
Rated 5 out of 5 stars

I rate the company 5 stars

I was pleased with the item I received i am still learning more and more about it. the company is very good and prompt in delivering its services. I do recommend it to my friends.

November 19, 2010
Unprompted review

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