Equity Release Scotland Reviews 

41
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I must write a review concerning Equity release, the existence of this firm is second to none in the information a gentleman called KEN CADMAN gave me. I can certainly inform everyone who is interes... See more

Rated 5 out of 5 stars

Alastair Shields dealt with our equity release with a friendly, calm professionalism. He listened to our needs, which were not straightforward, and provided easy to understand guidance. We are gratef... See more

Rated 5 out of 5 stars

Great experience with this company....no pressure to proceed and good rate offered All explained well and minimum payment required to stop interest escalating Highly recommend equity release has a... See more

Rated 5 out of 5 stars

The whole experience of Equity Release was exceptionally easy, made more so by the people involved. We were very apprehensive about the whole thing, but our questions were answered with total honesty... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

Equity Release Scotland compare plans for you from the whole of market from lenders approved by the Equity Release Council. Get your quote today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

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Rated 5 out of 5 stars

Excellent service everything was…

Excellent service everything was explained carefully informing me of different options. Everyone involved iwas helpful and efficient. Thanks to all staff for making the process stress free.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

I have to say the service I got from…

I have to say the service I got from Alistair Shields at Equity Release Scotland I met Alistair at my home a few times he was excellent he was,very helpful and down to earth great at explaining everything about Equity release I felt very relaxed talking to him at no time did he try and pressurise me in anyway and always kept me informed as to how things were moving along! yeah I would definitely recommend Equity Release Scotland.
Regards
Peter Lees

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Equity Release

Our advisor, Anthony Doherty was very personable, professional and knowledgeable in all aspects of advice and guidance throughout the process. Communication was excellent ,for example , he constantly monitored the Market percentage rates and informed us timeously of changes in our favour. The whole process was completed within the designated timeframe.

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Only wish I could still turn cartwheels

Sorry I haven't responded earlier about how good Equity Release Scotland were in handling my Equity Release on a small dilapidated property in rural Highlands, I had previous experience with equity release and was so glad that the adviser (Alastair Shields) listened closely to my very individual needs and eventually gave me three different offers/companies to consider which resulted in a perfect outcome for me! I now have a fully renovated cottage and for the first time in my life had enough to decorate, furnish the house from scratch but also to landscape my garden and ensuring that the style and fittings would let me live a lifetime in a home that I have future proofed for almost all eventualities!!! I only which I could still do cartwheels because that's how I've felt since putting my trust in Equity Release Scotland, Thankyou

March 24, 2020
Unprompted review
Rated 5 out of 5 stars

Alastair explained everything with an…

Alastair explained everything with an infinite amount of patience covering all our queries and left us in little doubt as to whether to go ahead with his recommendations. All pre and post decision queries were dealt with promptly and fully to our complete satisfaction.

March 21, 2020
Unprompted review
Rated 5 out of 5 stars

I was given clear options on the phone…

I was given clear options on the phone which was followed up with written confirmation of what we discussed. I always felt that my interests were at the core of the advice/options presented. My advisor, Alastair, responded promptly to emails, texts and calls. I recommend him unreservedly.

March 20, 2020
Unprompted review
Rated 5 out of 5 stars

Equity Solutions

I contacted Equity Release Scotland for initial advice - I have nothing but praise for the help in understanding my financial position and helping me resolve the situation. I would recommend their services.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great personal customer service

My husband and I found the service we got second to none. Alastair kept in contact and ensured we got the best deal possible. My husband has since passed away, but Alastair's support meant he knew I could continue to stay in our home, before he died.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Alastair Shields was our adviser - Superb service throughout despite an overly complex process!

Alastair Shields was our adviser and he worked tirelessly, going way beyond what was expected, to get our loan through. We had issues outwith our control - primarily in relation to the legal process which was more complex than either we, or our solicitor, anticipated, resulting in our loan not being available for completion of our new home purchase. It was an extremely stressful time for us, but Alastair was there every step of the way, constantly liaising with the mortgage company and keeping us updated of developments.

In hindsight, is an equity release loan a good plan for house purchase? - only if the industry wakes up to the needs of the customer and simplifies its processes accordingly. This includes making them more user friendly to conveyancing solicitors.
Is equity release a good idea - absolutely!
And having previously worked in banking and mortgage processing for HSBC, I could not have asked for a better adviser!
Unfortunately for us, equity release for the purpose of house purchase was anything but smooth - we got there in the end, but it was not a pleasant process and it is one that needs a complete review/overhaul if this market segment is expected to increase.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Recommended

Very helpful and considerate nothing seemed a problem quick answers to questions overall and considerate
Thank you

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

A great team ...

All concerned were friendly and efficient and kept me informed at every step. A great team and easy to deal with. Well done .

March 19, 2020
Unprompted review

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