Ernest Jones - Leeds Shopping Centre Reviews 

66
•
TrustScore 4 out of 5

3.8

Unit 38 White Rose Shopping Centre, LS11 8LL Leeds, White Rose, GB

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Rated 4 out of 5 stars

I was assisted by Karolina on Saturday 10th of October at the White Rose branch in Leeds. Karolina provided excellect customer service skills. Karolina was patient and went the extra mile to assist me... See more

Rated 5 out of 5 stars

I wanted something special for my Grandaughters 18th birthday later this month. I was recommended Ernest Jones Jewellers in The White Rose Centre, near Leeds. I was helped by the shop manager, Jo Horn... See more

Rated 5 out of 5 stars

Dropped into the store a long time ago to look for a new watch and have been coming back ever since , I have bought many other timepieces over the years along with jewellery for my wife and family and... See more

Rated 1 out of 5 stars

Horrible experience. What turned out to be ok had turned absolutely awful. The customer service handler seemed like getting a sale was priority which is fine but didn't explain the full process as the... See more

Company replied


Company details

  1. Jewelry Store
  2. also in
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About Ernest Jones - Leeds Shopping Centre

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • Unit 38 White Rose Shopping Centre, LS11 8LL, Leeds, White Rose, United Kingdom

  • 01132771658

3.8

Great

TrustScore 4 out of 5

66 reviews

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3.8

All reviews

(66)

628 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and quality

Was a very pleasant experience at the store and with each staff member, very tidy and to the point. Talking with the representative Liam who provided detail and information in products enough that I was able to make a comfortable decision with the chain I purchased.
Also provides a good conversation in between so it didn’t feel like he was just selling and helped me decide on future purchases I may make as well

May 11, 2021
Rated 5 out of 5 stars

My wedding ring from Ernest jones

Myself and future wife visited to select my wedding ring, I wanted something on the same lines as my partner, the gentleman who dealt with us selected rings as close to my specific idea.after a while one ring jumped out all the time..great service nothing was a problem..highly recommend

April 27, 2021

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