We popped in to the store to look at jewellery, Heather greeted us and lovely and chatty from the get go! I purchased a ring and had to get it delivered as we live far away, the process was easy and... See more
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I was having troubles with my engagement ring, due to the design the diamonds kept coming loose. I was dealt with every time with respect and understanding. Upon the third time of this issue they comp... See more
Company replied
Great staff, very helpful & personable. Staff kept me informed of status of my jewellery service and were very engaging & helpful. Heather and Micel were trustworthy and reliable. Look forward to se... See more
Had bought chain with pendant previously and wanted matching earrings so returned and there were several to choose from at competitive prices. Helpful staff and not hassled to buy but given time to ch... See more
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Company details
About Ernest Jones - Perth
Written by the company
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
Unit 25, St Johns Centre, PH1 5UB, Perth, Perth, United Kingdom
- 01738648017
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Staff were really helpful and I got the…
Staff were really helpful and I got the necklace I wanted. Quick, friendly service
Wonderful service!!!!
Great experience at the Perth shop
Great experience at the Perth shop, Danielle was so helpful and friendly
Very good service from the Perth shop
Very good service from the Perth shop, staff were very friendly and helpful.
The staff in our Perth store were…
The staff in our Perth store were friendly, nice people to deal with and extremely helpful!
My fiancé and I recently purchased our…
My fiancé and I recently purchased our Wedding rings and the lady who helped us was fantastic and gave us multiple options to chose and went through payment options etc and we chose our wedding bands! Customer service was excellent.
Friendly and Pleasant
I bought a pen for my father’s 90 th birthday and the Ernest Jones staff were kind and attentive.
When looking for a 21st birthday gift…
When looking for a 21st birthday gift for our granddaughter who said she would like a silver ring Danielle the assistant who served us was so friendly and attentive and might I say patient we were very impressed with the service we were given. And the fact that our granddaughter would be able to exchange the ring if it isn't to her taste says a lot for Ernest Jones jewellers. We don't stay in Perth but have bought from them before and we most certainly will be back
Our thanks to Danielle and the other staff in the shop who were all delightful.
Fantastic care and service as usual
Fantastic care and service as usual. Professional and personal to an existing customer.
Excellent service
Excellent service .. chose my Engagement Ring with plenty of help from the Assistant.
Chuffed to bits with it.
Allison
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