I would like to take a moment to compliment one of your sales assistants,Caitlin, at the Plymouth, Drake Circus branch for the excellent service she provided during my recent visit. She w... See more
Location
Switch locationUnit 6, Drakes Circus Shopping Centre, PL1 1EA Plymouth, Plymouth, GB
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See what reviewers are saying
The website is horrific. DO NOT RECOMMEND. Tried to use click and collect option, just kept glitching out. It's like they are TRYING to make you use their horrible delivery service.
Company replied
My partner bought me the 9ct white gold half-twist eternity ring in October. By December, a stone had fallen out and it had tarnished quite badly, despite removing it every time I wash my hands/shower... See more
Company replied
I felt moved to write some feedback and in particular send my very grateful thanks especially to Sara, for all the kindness she showed me on my visit today and for being so helpful. She and her collea... See more
Company details
About Ernest Jones - Plymouth
Written by the company
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
Unit 6, Drakes Circus Shopping Centre, PL1 1EA, Plymouth, Plymouth, United Kingdom
- 01752269210
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Staff very helpful and friendly nothing…
Staff very helpful and friendly nothing was too much trouble.
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