Ernest Jones - Sheffield Reviews 

43
TrustScore 4 out of 5

3.8

66 High Street, Meadowhall Centre, S9 1EN Sheffield, Meadowhall, GB


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Rated 5 out of 5 stars

I would like to thank Ben at Meadowhall store he was brilliant,I went in with my nan to pick a ring for my 21st birthday present off my nan and grandad.Ben was so patient at my dithering of which one... See more

Company replied

Rated 5 out of 5 stars

Had to return a bracelet bought as a Christmas present as a piece had become loose on it, we could provide proof of purchase but no receipt. They found our details on their system and exchanged it, no... See more

Rated 5 out of 5 stars

We would like to thank Millie and Helen at the Meadowhall Sheffield Ernest jones shop. They are exceptional at jobs with great knowledge of the products and very helpful. They go above and beyond what... See more

Company replied

Rated 1 out of 5 stars

I went in to the Sheffield store on the 23rd of September and bought an engagement ring that was due to be sent off to be resized. Upon hearing nothing since then I contacted the customer suppor... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Watch Repair Service
  4. Watch Store

About Ernest Jones - Sheffield

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • 66 High Street, Meadowhall Centre, S9 1EN, Sheffield, Meadowhall, United Kingdom

  • 01142569337

3.8

Great

TrustScore 4 out of 5

43 reviews

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3.8

All reviews

(43)

630 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

The staff in the Meadowhall store were amazing on the two occasions we went in to buy jewellery.

Very helpful and friendly x

June 30, 2021
Rated 1 out of 5 stars

Extremely helpful staff and following…helpful staff

Extremely helpful staff and following the Covid guidelines, will definitely buy again from Ernest Jones.

June 26, 2021
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Reply from Ernest Jones - Sheffield

Hi Sharon thank you for getting in touch to let us know of your experience and thank you for your feedback I will certainly pass this on for you for consideration – Many thanks Pamela

Rated 5 out of 5 stars

My husband was buying me a present for…

My husband was buying me a present for our 30th wedding anniversary, so took me to Ernest Jones at meadowhall. I knew what I would like, although that store only had one bracelet with pearls, it was exactly what I wanted. And it fits me beautifully. The assistant was wonderfully helpful and extremely polite. We couldn't have asked for anything better.

June 17, 2021
Rated 5 out of 5 stars

I left my wedding ring to be resized…

I left my wedding ring to be resized when told by many other Jewellers that it would not be possible, I must say that both myself and my Husband were delighted with the finished alteration !! It was amazing Amanda is certainly a very skill full jeweller, I will not hesitate to recommend them and also return if the need arises.
Many Thanks
Jennifer Wilson

May 20, 2021
Rated 3 out of 5 stars

Terrible customer service

The wedding ring we purchased is beautiful. However the customer service from the lady who served us was shocking! She was the most miserable, unfriendly person I have ever had to deal with. Not a pleasant experience when buying your wedding ring which I think is such a special item.

May 12, 2021
Ernest Jones - Sheffield logo

Reply from Ernest Jones - Sheffield

HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela

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