I would like to thank Ben at Meadowhall store he was brilliant,I went in with my nan to pick a ring for my 21st birthday present off my nan and grandad.Ben was so patient at my dithering of which one... See more
Company replied
66 High Street, Meadowhall Centre, S9 1EN Sheffield, Meadowhall, GB
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I would like to thank Ben at Meadowhall store he was brilliant,I went in with my nan to pick a ring for my 21st birthday present off my nan and grandad.Ben was so patient at my dithering of which one... See more
Company replied
Had to return a bracelet bought as a Christmas present as a piece had become loose on it, we could provide proof of purchase but no receipt. They found our details on their system and exchanged it, no... See more
We would like to thank Millie and Helen at the Meadowhall Sheffield Ernest jones shop. They are exceptional at jobs with great knowledge of the products and very helpful. They go above and beyond what... See more
Company replied
I went in to the Sheffield store on the 23rd of September and bought an engagement ring that was due to be sent off to be resized. Upon hearing nothing since then I contacted the customer suppor... See more
Company replied
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66 High Street, Meadowhall Centre, S9 1EN, Sheffield, Meadowhall, United Kingdom
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The staff in the Meadowhall store were amazing on the two occasions we went in to buy jewellery.
Very helpful and friendly x
Extremely helpful staff and following the Covid guidelines, will definitely buy again from Ernest Jones.

Reply from Ernest Jones - Sheffield
Been shopping on the meadowhall branch since it opened but am afraid wont go again...staff were rude when I needed...for the first time in over 20 years a refund
My husband was buying me a present for our 30th wedding anniversary, so took me to Ernest Jones at meadowhall. I knew what I would like, although that store only had one bracelet with pearls, it was exactly what I wanted. And it fits me beautifully. The assistant was wonderfully helpful and extremely polite. We couldn't have asked for anything better.
Excellent service. Julie on the Meadowhall store was extremely helpful as well. My girlfriend loved her engagement ring
The lady who served me was lovely and helpful.
She told me that I could go and shop around while my Financial agreement was bey reviewed and that she’d call me when it came through.
Sheffield Meadowhall store. Sales lady very helpful and friendly and ended in a purchase. I would recommend the store.
The Assistant who spoke with me on the phone had the item she recommended for me ready for me to look at when I came to the shop. She was super welcoming and helpful- a credit to the company. I would always go back when we next need an expensive gift.
My son came to your meadowhall store to buy himself a watch with his birthday money. The lady that helped us was lovely and very patient. Great customer service from start to finish, thank you.
The staff were very helpful and friendly
Excellent service from Helen. She made my son feel super special choosing the pocket watch for his Birthday. He is so looking forward to it.
I left my wedding ring to be resized when told by many other Jewellers that it would not be possible, I must say that both myself and my Husband were delighted with the finished alteration !! It was amazing Amanda is certainly a very skill full jeweller, I will not hesitate to recommend them and also return if the need arises.
Many Thanks
Jennifer Wilson
Very helpful and relaxed service. No sales pressure at all. The lady who served me was very knowledgeable and helpful, taking her time to find me just the right engagement ring
Very polite staff and very friendly and helpful.
The wedding ring we purchased is beautiful. However the customer service from the lady who served us was shocking! She was the most miserable, unfriendly person I have ever had to deal with. Not a pleasant experience when buying your wedding ring which I think is such a special item.

Reply from Ernest Jones - Sheffield
Shop Manager was extremely helpful with advise and had excellent product knowledge. We were very happy with the overall service
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