Escentric MoleculesReviews 

262
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent choice of fragrances, often highlighting their uniqueness and how they complement other scents or last all day. Many people appreciate the beautiful and luxurious packaging, noting that orders arrive well-protected and feel like a gift, often with generous free samples. Reviewers frequently commend the quick and hassle-free delivery service, with many receiving their orders impressively fast. However, some customers also noted issues with certain products, describing them as smelling like harsh chemicals or alcohol, or having a faint scent unlike previous purchases. A few other people also felt that the delivery service was disappointing, citing lost parcels, significant delays, or poor communication regarding damaged items.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the amazing fragrances and their... See more

Quality

Customers had positive experiences with quality, praising the amazing and incredible fragrances that often... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and superfast... See more

Order

Users describe positive interactions with order, highlighting an easy and superb ordering process, with many... See more

Service

Reviewers consistently express satisfaction with the service, often highlighting the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from Escentric Molecules for a few years now and I honestly keep coming back for good reason. The website is super easy to use, and I can always find exactly what I want — plus there... See more

Company replied

Rated 5 out of 5 stars

I made a mistake in my order and my discount code did not go through. It made a substantial difference to the cost. Within minutes it had been rectified by Hannah who was delightful. I cannot stres... See more

Company replied

Rated 5 out of 5 stars

I appreciate the excellent choice of fragrances. Molecule01 is my go to scent and I’ve lost count the amount of times I’ve been stopped and asked what I’m wearing. I particularly like that it being... See more

Company replied

Rated 5 out of 5 stars

I accidentally ordered the wrong perfume, and I felt awful when I realized my mistake. I reached out to customer service hoping there might be a solution, and I was so lucky to be helped by such a w... See more


Company details

  1. Beauty Supply Store

Written by the company

Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(262)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the fragrances

I love the fragrances, packaging is always very special and delivery is always prompt.

November 19, 2025
Escentric Molecules logo

Reply from Escentric Molecules

We love to hear you are delighted with your Escentric Molecules order and many thanks for sharing your warm feedback here.

Escentric Molecules

Rated 5 out of 5 stars

Thank you

Quick delivery, absolutely beautiful, bargain as well

November 19, 2025
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Reply from Escentric Molecules

We appreciate you spending your time to share what a positive experience you’ve had.

Escentric Molecules

Rated 5 out of 5 stars

Great products, great service, great packaging

I’ve ordered from Escentric Molecules for a few years now and I honestly keep coming back for good reason. The website is super easy to use, and I can always find exactly what I want — plus there are loads of different sizes available, which is really handy depending on whether you want a little treat or a full bottle.

My mum is a massive fan, so these make brilliant presents for her. Everything I’ve ordered over the years has arrived beautifully packaged in a box, so it always feels like a proper gift straight away — no extra wrapping needed.

Delivery is quick and completely hassle-free every time. I’ll most likely be back again in August to pick up a birthday treat for her!

November 19, 2025
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Reply from Escentric Molecules

We love to read such kind praise and so happy to hear you have had many positive experiences shopping and gifting Escentric Molecules.

Thank you so much for leaving such a glowing review.

Escentric Molecules

Rated 5 out of 5 stars

A smell experience that gets better

Wonderful E04 is amazing layered on top of the body wash and lotion. Delicious and noticed by everyone around me.

November 18, 2025
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Reply from Escentric Molecules

The lotion and the body washes together create such a magical scent and we love the warmth and spice of the Javenol in Escentric 04.

We really appreciate you sharing your experience.

Escentric Molecules

Rated 5 out of 5 stars

The order arrived promptly

The order arrived promptly. I was kept informed the entire process. It arrived well packed.

November 18, 2025
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Reply from Escentric Molecules

We’re so happy the tracking notifications kept you well updated about your order reaching you on time and delighted the careful packaging was well received.

Many thanks for taking the time to write your review.

Escentric Molecules

Rated 5 out of 5 stars

I havenust have fragrance this fragrance all the time…

I have this fragrance all the time molecule 1 always get a compliment when wearing it. Beautiful fragrance I put a small amount on in the morning and it lass all day today

November 18, 2025
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Reply from Escentric Molecules

Thank you for your kind review of Molecule 01 and we love to hear how lasting it is and noticeable to those around you.

Escentric Molecules

Rated 5 out of 5 stars

Favorite scent

Products boxed beautifully. Arrived safely. In tact. Just wondering why no lid to bottle? But I see in pic there is no lid for $170 bottle. Hope scent remains the same

November 18, 2025
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Reply from Escentric Molecules

We’re thrilled you were so happy with the presentation and delivery of your order. The majority of our fragrances are designed without a lid to reflect our philosophy of radical minimalism. We can assure you though that the fragrance within stays potent and lasting.

Thank you so much for taking the time to share your feedback.

Escentric Molecules

Rated 5 out of 5 stars
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Reply from Escentric Molecules

Thank you for taking a moment to pass along your kind review of your order. We’re so happy it reached you in good time and the careful gift packaging was appreciated.

Escentric Molecules

Rated 5 out of 5 stars

Prompt service with some extras thrown…

Prompt service with some extras thrown in to try!

November 17, 2025
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Reply from Escentric Molecules

We’re so glad you appreciated the samples that came with your order - an exclusive benefit to ordering directly at Escentric.com - and hope you have enjoyed experiencing some new scents.

It’s so appreciated that you took the time to share your feedback.

Escentric Molecules

Rated 5 out of 5 stars

Fast shipping and Molecule 01 is my…

Fast shipping and Molecule 01 is my most complimented fragrance!

November 17, 2025
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Reply from Escentric Molecules

We’re delighted your happy with the speed of sending your order and with the cocooning radiance of Molecule 01.

Many thanks for taking the time to write a review.

Escentric Molecules

Rated 5 out of 5 stars

Molecule O1

Wonderful fragrance!

November 17, 2025
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Reply from Escentric Molecules

Molecule 01 is our bestselling fragrance and the original, since 2006.

We appreciate you sharing your comments.

Escentric Molecules

Rated 5 out of 5 stars

Very special scents

Very special scents. I love them all!

November 17, 2025
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Reply from Escentric Molecules

We do too! Thank you kindly for your feedback.

Escentric Molecules

Rated 5 out of 5 stars

It smells amazing

It smells amazing ! I literally get compliments all day !

November 17, 2025
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Reply from Escentric Molecules

This is so lovely to read and we’re thrilled you’re such a fan of our fragrance. Thank you for taking the time to share your feedback.

Escentric Molecules

Rated 3 out of 5 stars

Escentric molecule no1

Hi, I smelt this amazing perfume on a women in the street the other day. So I went into Liberty in London yesterday, as she told me where it was from. I was really disappointed, as it wasn’t at all the smell that was on the women. I couldn’t smell anything at all, when I sprayed the escentric molecule1😔onto my skin. I walked around London afterwards and my husband and daughter couldn’t smell anything on me. Such a shame as I would have definitely bought a bottle if it 😔

November 27, 2025
Unprompted review
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Reply from Escentric Molecules

Thanks so much for taking the time to share your experience. The nature of the aroma-molecule, Iso E Super, in Molecule 01 means it interacts uniquely with the wearer’s skin chemistry and can be more or less perceptible, to the wearer and those around them. Our Customer Service team can be reached at support@escentric.com and would be delighted to explain the differences between our ranges and help you to find a fragrance that may be a better match for you.

Escentric Molecules

Rated 5 out of 5 stars

I love this scent and I always get…

I love this scent and I always get compliments when wearing it!

October 23, 2025
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Reply from Escentric Molecules

We love to hear you and those around you appreciate our fragrances. Thank you for taking the time to share your experience.

Escentric Molecules

Rated 4 out of 5 stars

I have to take off one star as someone…

I have to take off one star as someone who has been faithful to the brand since 2006, I noticed it does not have the same strength especially recently.

September 22, 2025
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Reply from Escentric Molecules

Although we can assure you the formula hasn't changed, we really thank you for your loyalty and sharing your review.

Escentric Molecules

Rated 5 out of 5 stars

Brilliant perfume

This perfume is very different but in a nice way, the whole experience from order to delivery was seamless I would defo recommend this product and the company

October 21, 2025
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Reply from Escentric Molecules

We're so glad you had such a positive experience and appreciate that you took the time to write about it!

Escentric Molecules

Rated 5 out of 5 stars

Clean

Clean, Unique scent.

October 24, 2025
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Reply from Escentric Molecules

It's one of a kind! Thank you for taking the time to leave a review.

Escentric Molecules

Rated 5 out of 5 stars

Great service and communication…

Great service and communication regarding my purchase!

October 22, 2025
Escentric Molecules logo

Reply from Escentric Molecules

Thank you for the great feedback on our service and communication.

Escentric Molecules

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