Esendex Australia Reviews 142

Esendex has simplified many functions for us which has both a cost and time saving.

So useful and reliable. A massive time saver for our busy medical Practice.

Leah was really helpful in building up our survey success rate!

No problems at all with Essendex - very convenient and easy to use system

Fantastic product that intergrates will with our software. Easy to use,

We were not able to send any messages for several hours. I emailed the appropriate people, then called the support line which took me to the UK where the best they could do for us was to email their on call engineer several times. The engineer failed to get back to me. By the time I got in touch with the Australian support team it was past mid day for us. The problem was resolved by late afternoon. We essentially went a full day without being able to message our temp staff. The primary form of communication for us. This was unacceptable and incredibly inconvenient for our national business processes.

Very happy with the platform and customer service

Consistently good service
Well done Martin and staff

Overall I like how easy it is to use. It's not too difficult to navigate around their site.

Easy to use - once you know how. Has good features.

Mostly good - smss get through - reply to sms/email costs extra. Overall costing not as good others. Interface clunky. Accounts department needs lessons in customer relations.

A simple and intuitive platform that has added immense value to our business. Staff are very helpful and accommodating to all of our support requests.

Easy to navigate and deploy SMS quickly and easily.

The perfect and easier way to inform our consumer's relatives about new events and conferences.
User-friendly portal with high accuracy of transmission of messages.
I would definitely recommend using esendex.

We were lucky to come across Esendex and pilot the SMs survey for our mid-year client presentations. Leah's knowledge, service and follow-though was amazing and an asset to Esendex as an organization. We're thrilled to have the capability added to our suite of client communication methods.

Leah from Esendex is awesome. The service is always prompt, efficient, helpful and friendly. I get real time assistance whenever I need it.

As a market research company based in NZ, we were struggling to find a provider who could help us with a large research project involving an SMS survey design. After approaching Esendex, the level of service we received was incredibly impressive. Clear and speedy communication, excellent technical know-how and support, and a willingness to help us deliver this project means we have no hesitation in recommending Esendex for any SMS-related needs. Thanks Leah!