It was easy to get the protection I wanted. I've never had a problem ever since I've used ESET. The only difficulty is that it's cumbersome to just do one manual renewal period rather than the defau... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Twenty or more years ago I used McAfee and Norton. Both used excessive memory. So I looked for a better alternative and found ESET which uses much less memory and also provides much better protection... See more
Company replied
Several months ago, I made the swithch from another internet security service because I wanted to bring my $$ closer to home. ESET is based in Europe but they also have R&D and host servers in Cana... See more
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When every Tech company is constantly chiselling more and more ways to exploit us users. ESET begins to emerge as one company that tries to prioritize the welfare of it's customers over every other g... See more
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Company details
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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In my opinion it's "MEH".
It came installed on my machine. I still have NEVER used it. No help whatsoever.
Don't know what I'm paying for. No quick explanation, constant restarts and up-selling. I would have preferred a quarterly review and clean up. I HATE windows and am leaving as soon as my Win 10 extension is up.
April 8, 2026
Reply from ESET US
We appreciate your feedback. We are sorry to hear about the difficulties you have experienced. If you need assistance, please contact our technical support team at https://helpus.eset.com/. They will be happy to help!
A great product insuring my feeling of…
A great product insuring my feeling of security.
April 13, 2026
Reply from ESET US
Thank you very much for your review! We really appreciate your feedback.
I have had ESET for years
I have had ESET for years, First my business and first part of 2026 I was running low on funds I left ESER for a different service. What a mistake, Now I am back with ESET home,
April 13, 2026
Reply from ESET US
Thank you for your wonderful review!
I feel protected
I feel protected, get alerts on time, have been using them for years across multiple machines and never been hacked or had any security issues. Would be great if they lowered their prices a bit, but what can you do
April 4, 2026
Unprompted review
Reply from ESET US
Thank you for your review! We really appreciate it.
Reply from ESET US
Thank you for your review! We really appreciate it.
Everything
April 12, 2026
Reply from ESET US
Thank you for your feedback. We noticed your 3-star rating, and we would appreciate any additional details you could provide. Your input really helps us improve!
ESET has always been there for me when…
ESET has always been there for me when needed.
April 11, 2026
Reply from ESET US
Thank you for your review! We really appreciate it.
Still the best after 15 years
Eset is an exceptional product. User friendly, offers cutting edge protection, doesn’t slow my laptop down and is a very good value. I’ve first used Eset for a business about fifteen years ago and currently for my personal needs. It’s never let me down.
April 11, 2026
Reply from ESET US
Thank you for your wonderful review! Your loyalty means a great deal to us.
The instructions for adding VPN were…
The instructions for adding VPN were not easily understood or clear.
Ultimately, I found a video tutorial on-line that explained the process clearly.
April 3, 2026
Reply from ESET US
Thank you very much for your review!
We apologize that the instructions were not entirely clear at first.
You will find step-by-step guides in our knowledge base and on our online help website.
Knowledge base: https://support.eset.com/en/kb8464
Online help: https://help.eset.com/evpn/1/en-US
Please do not hesitate to contact our support team if you have any further questions.
Fairly EZ to renew
March 28, 2026
Reply from ESET US
Thank you for your review! We really appreciate it.
In speaking with the representative
In speaking with the representative, his explanations were quite clear and concise. I inquired regarding other aspects of the system and he was able to give further information on that topic. It was greatly appreciate.
April 8, 2026
Reply from ESET US
Thank you very much for your review! We really appreciate your kind words.
Because after trying wiht another…
Because after trying wiht another antiviruse I decided that ESET is the best for me
April 10, 2026
Reply from ESET US
Thank you for your great review! We're happy to hear that you consider our product the best choice after trying another antivirus. We appreciate you sharing your positive experience with us.
I needed to call customer service…
I needed to call customer service regarding an automatic renewal I wanted cancelled. The person I spoke to was cheerful and quickly helped me.
April 9, 2026
Reply from ESET US
Thank you very much for your kind review! We're happy to hear that our customer service representative was cheerful and quickly assisted you with your automatic renewal cancellation.
My son applied MSET to my new computer…
My son applied MSET to my new computer but as long as it keep out any thing harmful I will give it a 10
April 9, 2026
Reply from ESET US
Thank you for your kind review!
ESET is always available and I can…
ESET is always available and I can speak to a person. They are knowledgeable and patient. I do not remember the exact dates in March that I called but put 3/9/2026.
March 9, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that you were satisfied with the support provided by our technical team.
This company is great
This company is great. Had a virus on my computer and they fixed remotely for me and not a bad price either. Thank You ESET team. Joe
May 7, 2025
Reply from ESET US
Hello Joe, thank you very much for your excellent review!
Very efficient .
April 9, 2026
Reply from ESET US
Thank you very much for your review! It means a lot to us.
I have been a used for many years it…
I have been a used for many years it works great. If help is needed you can call them. It is my choice
April 8, 2026
Reply from ESET US
Thank you for your wonderful review! Your loyalty means a great deal to us.
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