The ease of finding the genuine replacement part I wanted. The fact we could phone up & actually speak to a very helpful human being (a refreshing change as it feels as though no company wants to spea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Appliance Parts Supplier
- Battery Store
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About eSpares.co.uk
Written by the company
We offer:
- Over 1 million replacement parts and accessories for appliances
- An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
- Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
- A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free
In short, the eSpares motto is “repair don’t replace”.
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.co.uk
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
Written by the company

Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- www.espares.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a brilliant service
What a brilliant service! Not only did eSpares help me diagnose the problem and supply to part i needed (a washing machine motoe) but they create clear easy to follow videos, so i could change it myself... fantastic!
I ordered the part
I ordered the part. The straighteners I have were identical (or so it seemed) the part was too small.
Was perfect fit
Was perfect fit. A bit fiddly getting access to the workings of the dishy, but this has sorted the problem.
Easy ordering process
Easy ordering process, parts delivered on time and in perfect order.
item as described and worked perfectly
Old fridge now working like new
Wasn't expecting to find the exact door seal for my old fridge given the age, but was able to enter model number and get the exact part.
Saved a lot of money and was quite easy to fit.
Be careful they dont know what the fix is
My dishwasher had a code of e19 and I was told it was the despenser draw had broken. Easy fix just buy a new one £50. This was all good and part arrived 3 days later. Easy to fit but that was not the problem and e19 code doesnot mean the depenser broken after speaking to siemmens. Feel a bit con into buying something that was not the problem
Got exactly what I ordered .when I…
Got exactly what I ordered when I needed it. Great service and would use again.
Simple triage to find the component for…
Simple triage to find the component for my equipment. Swift and trouble free service
Amazing company for Spares.
Amazing company for Spares.
I've used E-spares a fair few times now. items are easy to find compatibility is usually well marked and they arrive fast, well packed etc.
Ordered a grill element
Ordered a grill element, it arrived quickly and under £20 for an original part. Ordering online was easy with guidance on choosing the right one. Would definitely recommend
Quick and reliable
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








