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eSpares.co.uk Reviews 

431,989
•
TrustScore 4.5 out of 5

4.7

Appliance Parts Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 17,155 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often mention how easy it is to navigate the online platform to find precise replacement components, noting that the entire purchasing process is remarkably straightforward, secure, and highly efficient. Buyers consistently appreciate the exceptionally fast shipping times and the fact that parcels routinely arrive securely packaged and precisely matching the descriptions provided on the website. Though some customers occasionally received incorrect items, faced prolonged and frustrating return processes, or encountered minor delivery tracking delays, most people still feel entirely satisfied. Reviewers frequently point out that these replacement parts successfully saved them from expensive technician visits and restored their household appliances to perfect working order.

What people talk about most

Product

People report positive experiences with product, highlighting fast delivery and exact matches for appliances.... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast postage times and... See more

Order

Reviewers highlight positive aspects of order processes, frequently praising quick delivery times and... See more

Service

Clients share satisfaction on service, frequently praising the fast postage, reasonable pricing, and reliable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-packaged,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, fast dispatch and delivery, part arrived within 3 days of ordering. Fitted part and im very pleased. Was previously let down by a competitor after waiting 3 weeks for a part that neve... See more

Rated 5 out of 5 stars

Website easy to navigate, found what I was looking for with ease. Ordering process straight forward, delivery options available. I was going away at the weekend and needed it delivered the day after... See more

Rated 5 out of 5 stars

A replacement water filter memo display? Where can I get such a random item? Turns out it wasn't that hard to find, but for a really good price I knew eSpares would be worth checking and you didn't l... See more

Rated 5 out of 5 stars

I have used espares before but absolutely need to leave a review here. What can I say, they saved the day. 2 days before we went on holiday and leaving our teenager at home the oven decided... See more

Company details

  1. Appliance Parts Supplier
  2. also in
  3. Battery Store
  4. Electronic Spare Parts and Components Store
  5. Kitchen Supply Store

About eSpares.co.uk

Written by the company

eSpares is the UK’s leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.

We offer:
  • Over 1 million replacement parts and accessories for appliances
  • An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
  • Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
  • A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free

In short, the eSpares motto is “repair don’t replace”.

eSpares - the online parts store
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:

Sustainable Award 2021
Sustainability Award 2021 - Winners

eCommerce Awards 2019
Best Email Marketing Campaign - Finalist

SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Birmingham Chamber of Commerce Awards
Best Customer Service - Finalist

For more information visit the website at www.espares.co.uk

You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.

Written by the company

Contact info

  • Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom

  • www.espares.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

432K reviews

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4.7

All reviews

(431,989)

17,072 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delivered as promised.

Delivered as promised.
I originally made a mistake in selecting the item to order, but they were very helpful regarding returning that and selecting the correct item.

September 14, 2026
Rated 4 out of 5 stars

Good communication

A no fuss means of ordering and a prompt response to my query. The returns system was easy to complete.
Full marks for efficiency, however I was naturally disappointed that the part I required is no longer available.

September 16, 2026
Rated 5 out of 5 stars

Easy to order

Easy to order and to check that I have the correct spare parts for my model. Arrived quickly and well packaged. Would recommend

September 11, 2026

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