Esse Music Store S.r.l. Reviews 174

TrustScore 5 out of 5

4.8

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Company details

  1. Musical Instrument Store
  2. Drum Store
  3. Guitar Store
  4. Sheet Music Store
  5. Violin Shop

Written by the company

Molto più di uno store online, molto più di un negozio fisico, una vera e propria realtà musicale nata da musicisti per i musicisti, che fin dalla metà degli anni 80 si è imposta come uno dei più importanti megastore di riferimento. Oltre alla vendita di chitarre, bassi, batterie, tastiere, amplificatori, console da dj, studio e home recording, impianti audio, luci, forniture per concerti ed eventi, spartiti libri e gadget, organizziamo nel nostro negozio, clinic di grandi artisti, concerti, demo, workshop e molto altro. All'interno della nostra sede offriamo inoltre assistenza pre e post vendita, servizio riparazioni e liuteria.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

5-star
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Rated 2 out of 5 stars

incredibly slow shipping

Shipping a pack of drum heads from Italy to Denmark has now taken a whole month. And I still haven’t received the package…
This review is as much for DPD (courier) as it is for Esse Music (which at least has some kind people in customer service). But nonetheless I will not bet on swift delivery from them again.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Faaantastic service

Faaantastic service! great guitar, and great support by Enrico!
i wish you all the best, thanks!
Damjan

August 31, 2023
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Hello Damjan, thank you very much for taking the time to positively review our store :-) See you next time!!! Kindest Regards, Enrico - customer support

Rated 5 out of 5 stars

Excellent!

Guitar was very, very well packaged, it arrived very promptly to my doorstep and the overall communication was very professional.

May 9, 2023
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Ciao Robby, grazie mille per aver recensito il nostro store ed aver raccontato la tua esperienza più che positiva con noi :-) Alla prossima!!! Cordialmente, Enrico - customer support

Rated 5 out of 5 stars

Thank you guys

Thank you guys
You are amazing
Excellent comunication
Fast receive
Specific items and the best quality
You are The professionals
Will visit your store again
Evaggelos Georgiou Grecia

November 15, 2022
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Hi Evaggelos, thank you very much for your super positive review :-) See you next time!!! All the best, Enrico - customer support

Rated 5 out of 5 stars

I am very satisfied with your work.

I am very satisfied with your work.
You work fast, well and accurately!
Reliable seller. I would recommend it to someone else.

December 12, 2021
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Hi István, thank you very much for taking the time to positively review our work and for sharing your experience :-) See you next time !!! Kindest regards, Enrico - customer support

Rated 5 out of 5 stars

Great Music Shop

Great Music Shop. Excellent communication and Customer service. Extremely safe packaging. Thanks for everything.

September 24, 2021
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Hi Michael, thank you very much for taking the time to positively review our work and for sharing your experience :-) See you next time !!! Kindest regards, Enrico - customer support

Rated 5 out of 5 stars

Good store!

great store! Bought two basses and headphone from them! My newest bass arrived today. Extra hype! Everything seems in perfect order. Did not even waited long. Bought on friday, came here today. Also, the customer support is extra fine. Enrico is a really cool guy. He should get a rise!

Cheers, Branislav

PS. When pandemic stops you should visit their store. It is like a guitar heaven!

February 25, 2021
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Hi Branislav, thank you very much for taking the time to review our online store so positively :-) See you next time !!! Kindest regards, Enrico - customer support

Rated 5 out of 5 stars

Perfect international transaction

Perfect international transaction
Super italian shop, great seller, very sympathic and pro.
The music shop to be if you like great basses!
Huge thanks from france

June 18, 2020
Unprompted review
Esse Music Store S.r.l. logo

Reply from Esse Music Store S.r.l.

Hello Mickael, thank you very much for such a positive review :-) See you soon!!! Kindest Regards, Enrico - customer support

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