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ESSENTIAL FOODS Reviews 

1,100
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of the products and the excellent service. Many customers report that their pets thrive on the food, showing improved health, shiny coats, and increased energy, often after struggling with other brands. The ordering process is described as easy and efficient, with many appreciating the quick and reliable delivery service, which often includes free treats. However, some people mentioned issues with delivery companies, where only part of an order was initially delivered or packages were left in inconvenient locations. A few other people also felt that the website could be clunky or that the packaging for certain products was not ideal, requiring extra effort to store.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that their dogs thrive on the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its speed and efficiency. Many... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and exceptional.... See more

Order

People report positive experiences with order, highlighting an easy and efficient ordering process with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used essentials for years now. At the time I had 2 x French bulldogs and one suffered with UD and had to have the hills specialist food which you could see he didn’t enjoy. Due to the high... See more

Company replied

Rated 5 out of 5 stars

Our breeder did their research and chose Essential, we stuck with it and 3 years later have a very happy, healthy golden retriever. The ordering process is easy and efficient and love the fact you get... See more

Company replied

Rated 5 out of 5 stars

I had an issue with the delivery company where only part of my order was delivered but after my email to essential to inform them it was immediately sorted where I phoned and emailed to let me know t... See more

Company replied

Rated 5 out of 5 stars

Excellent quality food that my dog enjoys. She has the most amazing coat - it is commented on all the time as it is so shiny - and it can only be a result of her food, as well as genetics! We buy all... See more

Company replied


Company details

  1. Animal Feed Store
  2. Feed Manufacturer
  3. Food Manufacturer
  4. Food Products Supplier

Written by the company

Why choose ESSENTIAL FOODS? There are many advantages to choosing ESSENTIAL FOODS. Our grain-free meal is crafted from high-quality ingredients – and guaranteed filler-free. In addition to our delectable line of tasty meals, you’ll find a large selection of irresistible treats prepared and packaged to the same high standard as the rest of the ESSENTIALS assortment. Our mission is to make a difference and help the dog get a healthier and better life through its eating habits. We simply feel committed to it. That's why we don't produce dog or cat food either; we produce meals. Meals packed with nutrition which keep a stable blood sugar level and which only contain ingredients that benefit and strengthen your best friend's health. Nutrition is essential for the dog's or cat's overall wellbeing. Explore our delicate meals, pâté, and treats at essentialfoods.com

Why choose ESSENTIAL FOODS?

Written by the company

With the first bag of ESSENTIALS, a new lifestyle awaits
ESSENTIAL FOODS grain-free meals are crafted from high-quality ingredients, with a high percentage of fresh meat and a variety of fruits, vegetables, and herbs. Some of the benefits include improved digestion, a glossier coat, more balanced behaviour, and a healthier body weight.
BOF-approved
All meals are prepared using the BOF principle (Behavioural Optimizing Foods), meaning a meal should mirror the dog's natural diet and eating habits while helping to stabilize blood sugar.
Grain-free meals, pâté and treats
A grain-free diet helps sensitive digestion Although most dogs can digest grains without any problems, there are still some that struggle and are prone to digestive problems such as constipation. All our products are of highest quality and specially formulated using the right balance of key nutrients – just without the grains.

90 days guarentee

Very simple - It's a total satisfaction guarantee

Very simple - It's a total satisfaction guarantee
Should there be anything that you're not happy with, simply get in touch and we'll arrange for a FULL refund. Our guarantee covers all meal products bought online with us, up to 3 months from date of purchases. Just our very own confident way of saying: Give ESSENTIALS a go, you won't regret it!

Contact info

Promotion box for ESSENTIAL FOODS

One mission

To improve and prolong the lives of dogs and cats

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

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(1,100)

416 reviews in the last 12 months

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Rated 5 out of 5 stars

Best decision ever!

After speaking to the amazing team on the crufts stand this year (special shoutout to the guy with the Salukis - sorry we forgot your name) we decided to go for it and purchased nautical living, estate living and two bags of the beginning. Plus a load of treatos!

Instantly we noticed a change in our dogs, their toilets were more solid ( no more messy clean ups!), much happier and so much energy! Both our Collie cross and Gsd cross can’t wait for meal times! And pleasant surprise the delivery was super quick too!

The treats have been such a great training aid for our 9 month Gsd x, he especially loves the venison sausages And the fish rolls have lasted a little long for our doggy hover (the collie)! the thank you bag of treats is a super cute extra touch!

Highly highly recommend Essentials dog food! Going to have to stock up on some more treats soon!
A big thank you from Molly and Scout

March 9, 2026
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Reply from ESSENTIAL FOODS

Dear Joanna,

Thank you so much for your wonderful review!
We’re absolutely delighted to hear about your experience—from meeting the team at Crufts to seeing such a positive change in Molly and Scout. It’s fantastic that both your Collie cross and GSD cross are enjoying their meals so much and that you’ve noticed improvements in their energy and digestion—that’s exactly what we hope for!
We’ll be sure to pass on your kind words to the team (and especially the Saluki enthusiast). It’s also great to hear the treats have been a hit—especially the venison sausages and fish rolls—and that they’re helping with training too!
Thank you again for your recommendation and for trusting us with your dogs’ nutrition. Give Molly and Scout a big pat from us—we look forward to keeping them well-stocked with their favourites!

Kind regards,
Your Essential Foods Team

Rated 5 out of 5 stars

Veterinary Surgeon recommending this diet

My animals have been fed Essential Foods throughout their lives, and it is clear that this is a very high-quality diet for both dogs and cats. Moreover, delivery is consistently prompt, usually arriving within one to two days. Communication has always been excellent as well. I would highly recommend this to my clients, particularly as a veterinary surgeon.

March 19, 2026
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Reply from ESSENTIAL FOODS

Hi Barbora
Thank you so much for your thoughtful words. It truly means a great deal to us that ESSENTIAL FOODS is trusted as part of everyday nutrition for both dogs and cats, especially from someone in a role as important as yours. The work you do is of vital importance to so many cat and dog owners, and we genuinely value that you choose and recommend our meals in your professional capacity.
We are dedicated to creating meals with carefully selected ingredients and a transparent approach to nutrition, supporting long-term wellbeing across all life stages. Knowing that this aligns with your standards and experience is incredibly meaningful to us.
We’re also pleased to hear that the overall experience, from communication to delivery, continues to meet expectations. We will keep doing what we do. 
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

My 5.5 yo boy was very pick and quite…

My 5.5 yo boy was very pick and quite uninterested by food before we found Essential. Would still leave some in his bowl - very unusual for a Flatcoat. Then his niece arrived who was ravenous. Now both have to have bowls with baffles in them! And the skin and beef delights they each get one a week. So happy.

March 18, 2026
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Reply from ESSENTIAL FOODS

Dear Robert,

Thank you so much for sharing this wonderful story!
We’re absolutely delighted to hear how ESSENTIAL FOODS has made such a positive difference for your boy — and what a lovely twist that his niece has joined the family with such enthusiasm for food! It sounds like mealtimes have become a whole new experience for both of them.
Hearing that even a previously picky eater is now finishing his meals (and that you’ve had to introduce baffle bowls to keep up!) truly means a lot to us. And we’re so glad they’re both enjoying their weekly skin and beef delights—what lucky dogs!
Thank you again for your kind words and for trusting us with their nutrition.

Kind regards,
Team Essential Foods

Rated 5 out of 5 stars

Excellent

I have been using Essential Foods for my 3 dogs for a few years now. The service is exceptional and the deliveries so prompt I feel surprised each time. The quality of the food is excellent and all 3 are fed different food. My senior dogs are 13 and 16 and I credit Essential Foods hugely for keeping them healthy and strong. It took me a while to find the perfect food for them and Essential Foods hits the mark for all three dogs.

March 18, 2026
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Reply from ESSENTIAL FOODS

Dear Nicola,

Thank you so much for your kind and thoughtful review!

We’re truly honoured to have been part of your dogs’ lives for several years now. It means a great deal to hear that ESSENTIAL FOODS has helped support your senior dogs in staying healthy and strong at 13 and 16 - that’s incredibly special.

We also really appreciate your kind words about our service and delivery. Knowing that we can provide both high-quality nutrition and a smooth, reliable experience is exactly what we strive for.

It’s wonderful to hear that you’ve found the perfect match for all three of your dogs with us. Thank you again for your trust and continued support—it means the world to us!

Kind Regards,
Team Essential Foods

Rated 5 out of 5 stars

Loved the idea of an Easter egg hunt…

Loved the idea of an Easter egg hunt for our dog. We play 'hide the treat' (hide and seek with treats!) but liked the idea of a little change of game. Bought the egg along with some treats, and the egg had some treats in too! They are a nice meaty rosemary smell which are very tantalising for our dog (smell so good I would probably eat them lol) and he picked up the game very quickly! Have tried a few of the treats, and the dog loves them, and they smell good. Happy dog, happy owner 😍

March 16, 2026
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Reply from ESSENTIAL FOODS

Dear Jay,
Thank you so much for sharing this. Creating little moments of joy and play around mealtimes and treats is something we truly love, so it’s wonderful to hear how much fun and enjoyment the Easter egg hunt has brought you and your dogs!
At ESSENTIAL FOODS, we put great care into developing treats that are not only enjoyable but made with quality ingredients and appealing textures and aromas. Hearing that both the experience and the treats themselves were such a hit makes us very happy and only encourages us to keep prioritizing it. 
It’s those small, playful moments that make everyday life with dogs so special.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Our Labrador came from the breeder…

Our Labrador came from the breeder already on Essentials .
We also had a border collie on another dry food but often had issues with gut health once changing him on to it noticed massive improvement in gut health no longer has any issues .
Easy to order delivery always on time is a plus .

March 17, 2026
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Reply from ESSENTIAL FOODS

Hi Sheena,
Thank you for taking the time to share your experience. It’s always wonderful to hear that your dog began their journey with ESSENTIAL FOODS during their first weeks at the breeder and continue to thrive on it.
We are passionate about creating meals with carefully selected ingredients and a balanced nutritional approach, supporting dogs’ wellbeing from the inside out. Knowing that this is reflected in improved gut health and overall comfort is incredibly rewarding to hear.
We also place great importance on making the full experience smooth and reliable, so it’s lovely to know that ordering and delivery continue to work well for you.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

would give 10 stars

Can honestly rate Essential Foods as five star for a whole host of reasons.
The “boring” (but good!) stuff - always super quick delivery, great customer service, fab discounts when buying more than one product (certainly on bags of food, can’t comment on anything else).
The exciting (and great!) stuff - our two Labradors LOVE this food. One of them has sadly been plagued with various health issues and one of the first questions we are always asked is what food he is on. I’ve yet to find a vet / consultant who has heard of Essential Foods and I don’t know why! They are always amazed when I show them the ingredients and composition - the way this is so easy to find and read on the website shows that they don’t hide and are, rightly so, proud of their products! The protein content is amazing, as are all the other essential ingredients. I feel like my dogs are getting a full meal with each serving.
The same lab has had a typical “lab” tummy for most of his life but we’ve tried different variations of Essential Foods and he’s been great on all of them (can’t comment on beef based food as he’s intolerant to that!).
Both our dogs are happy, healthy and full of the right kind of energy on this food -they aren’t hyper and filled with nonsense, but they’re full of beans and always ready to go!

We sadly lost our third dog last year - our beautiful spaniel girl. We introduced her to Essential Foods when she had gone off her food due to her cancer and oh my goodness she WOLFED it down! It was incredible to see her excited about food again - she loved both the wet and dry food.

We will never part from Essential Foods and hope they never change!

If you’re on the fence - please just go and look at their ingredients and variety. You pay for what you get - and actually I think the prices are extremely reasonable for the quantity and quality.

Bruce & Brodie are two happy boys. And Halle was a very happy girl.

March 17, 2026
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Reply from ESSENTIAL FOODS

Dear Kelsey,
Thank you for taking the time to share such a heartfelt and detailed experience. It truly means a great deal to us to hear how ESSENTIAL FOODS has become a trusted and consistent part of life for Bruce and Brodie.
We are deeply sorry for the loss of Halle. It’s incredibly touching to hear that she found joy in her meals again during that time – moments like that stay with you, and we are honoured to have played a small part in making the final days better for her. 
At ESSENTIAL FOODS, we are committed to transparency, carefully selected ingredients, and recipes that support dogs in living healthy, balanced lives. Hearing that this comes through, and that it makes a difference across different needs and life stages, is exactly what we strive for.
We’re grateful for your trust and for sharing your story. We are not planning on changing any time soon!
With warm regards from Sofie and the rest of the team at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars
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Reply from ESSENTIAL FOODS

Dear Ann,
Thank you so much for your review!
We are very happy to hear you are pleased with our services, it means a lot to us. It is also good to know that we are getting it right, it motivates us to keep doing what we do.
We hope to be your suppliers for a long time moving forward, and should you ever be in the need of assistance then don't hesitate reaching out to us.

Thank you again.

Kind Regards,
Team Essential Foods

Rated 5 out of 5 stars

Excellent

I was recommended Essential Foods for my two labradors - for trusted, good food - and I havent looked back.
Totally delighted, as with storage, I can get x 4 bags at once - with an appreciated discount.

Thank you Essential Foods.

March 16, 2026
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Reply from ESSENTIAL FOODS

Hi Caroline,
Thank you so much for your kind words. It’s always wonderful to hear when ESSENTIAL FOODS is recommended from one dog owner to another and becomes a trusted choice in everyday life.
We focus on creating meals with carefully selected ingredients and a consistent approach to quality, so dogs can enjoy their food and thrive on it over time. Making it easy to stock up and store meals at home is also something many customers appreciate, and we’re glad this works well for you and your Labradors.
Your support means a lot to us, and we’re delighted to be part of your dogs’ routine.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Very Happy

My dog and I are both very happy with the products from Essential Foods. They also sent Christmas and Easter treats for my dog which is an incredibly kind and sweet thing to do. They also have a very good customer service team that deals with issue swiftly.
Would highly recommend them.

March 16, 2026
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Reply from ESSENTIAL FOODS

Dear Namit,
Thank you so much for your kind words. At ESSENTIAL FOODS, we believe that great meals should be matched with enthusiastic service and those small, unexpected touches that bring a little extra joy.
We’re dedicated to creating high-quality products that dogs truly enjoy, while also ensuring that support is always there when needed. Hearing that this is reflected in your experience means a great deal to us.
Your recommendation is truly appreciated, and we’re grateful to be part of your and your dog’s everyday life.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Wow!

Wow! Finally a dog kibble my dog will eat. High meat content at an affordable price with reliable next day delivery.

Great company, great products!

March 13, 2026
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Reply from ESSENTIAL FOODS

Hi P,
Thank you for your fantastic review. At ESSENTIAL FOODS, we believe that meals should be both highly nutritious and genuinely enjoyed, so it’s wonderful to hear that your dog has taken to them so well. I'm curious to know which one is your dog's favorite?
We focus on combining high meat content with carefully balanced recipes, making it easier for dogs to thrive while still keeping things straightforward and reliable for owners. Delivering that consistently, both in quality and service, is something we take great pride in.
With warm regards from Sofie and the rest of the team at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

The best cat food!

March 13, 2026
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Reply from ESSENTIAL FOODS

Dear Ivet,
Thank you for your kind words. At ESSENTIAL FOODS, we are passionate about creating meals that combine high-quality ingredients with carefully balanced nutrition, so cats can truly thrive.
It means a lot to know that our meals are appreciated and enjoyed. It is exactly what we aim for every day.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Great quality products

I've been feeding my labrador Essential Foods kibble for about 5 years. He loves all the flavours (but then he is a labrador). My dog trainer put me onto it. Prior to this my dog often had loose stool and there was so much information on the internet about what to or not feed your dog. It's not the cheapest but delivery is quick and we always get a free treat. He's a picture of health and full of energy.

March 11, 2026
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Reply from ESSENTIAL FOODS

Dear Moraq
We cannot thank you enough for taking the time to share your experience. 
It’s always rewarding to hear when meals become a natural and trusted part of a dog’s routine over time, bringing both consistency and enjoyment. We also believe that quality should be matched with a smooth and reliable experience, from ordering to delivery, with a few thoughtful extras along the way.
Knowing that dogs feel great, stay active, and enjoy their meals is what drives everything we do.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Fantastic!

Fantastic food, fantastic service. We started our cocker spaniel on the nautical living probably 6-7 years ago and we’ve never looked back. We are so grateful to have found essential foods and trust them wholeheartedly.

March 12, 2026
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Reply from ESSENTIAL FOODS

Dear Natalie,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that your Cocker Spaniel has been enjoying our Nautical Living recipe for so many years. It truly means a lot to us to have earned your trust over such a long time.
Your kind words about both our food and service are greatly appreciated — and we’re so grateful to have you as part of the Essential Foods family.
Thank you for your continued support!
Kind regards,
Team Essential Foods

Rated 5 out of 5 stars

Helped with food allergies

We had tried lots of different dog foods on the market and our rescue greyhound always had a lack of fur. Once we moved to Essential Foods this stopped and for years he has looked much better and probably feels warmer! We are delighted with Essential foods as it is clearly suiting our dog's needs and is reasonably priced too. Our dog loves the extra treat in the box too!

March 11, 2026
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Reply from ESSENTIAL FOODS

Hi Caroline,
Thank you so much for your kind words and review!
We’re truly delighted to hear that your greyhound is thriving on ESSENTIAL FOODS. It means a lot to us that you’ve seen such a positive change, especially after trying many other options. A healthy coat and a happy dog are exactly what we strive for, so your experience is incredibly rewarding to hear.
We’re also glad your dog enjoys the little treat in the box — it’s our way of adding a bit of extra joy to every delivery!
Thank you for trusting us with your dog’s nutrition and for sharing your experience, we look forward to delivering your greyhound's future meals.

Kind regards
Team Essential Foods

Rated 5 out of 5 stars

Dog food excellent

Never had any issues except one which dealt with quickly,it was delivery issue.
The dog loves the product.

March 10, 2026
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Reply from ESSENTIAL FOODS

Dear Barclay,
Thank you so much for sharing your experience. 
At ESSENTIAL FOODS, we place great importance on both the quality of our meals and ensuring everything runs smoothly from order to delivery. Additionally we strive to ensure the best possible customer service each time. 
We’re always committed to finding quick and effective solutions whenever something doesn’t go as expected, so it’s great to know this came through. Most importantly, we’re delighted to hear that your dog enjoys the meals – that is what it’s all about.
Warm regards from the team at ESSENTIAL FOODS. 🐾

Rated 5 out of 5 stars

Easter Egg

Saw an advert for the doggie's Easter Egg and was really surprised by the size of it. Have not open it up yet but I'm sure the quality will be good, as I have purchased bars and sausages from the site and my dog loves them.

March 10, 2026
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Reply from ESSENTIAL FOODS

Dear Fiona,
Thank you so much for your lovely review! We’re so glad the Easter Egg caught your attention—it's definitely designed to be a fun surprise with great activity purposes!
We completely understand waiting for the perfect moment to open it, but we’re confident your dog will love it just as much as the bars and sausages. It means a lot to us that you’ve come back to shop with us again and that your dog is already enjoying our products.
We hope the Easter Egg brings just as much excitement and tail-wagging joy when it’s finally unwrapped! Thank you again for your continued support—it truly means the world to us.

Kind regards from
ESSENTIAL FOODS

Rated 5 out of 5 stars

My dogs love the food

My dogs love the food. The ingredients are clearly marked and all top grade. The dogs are healthy with great coats on it. The treats have to be hidden so they aren’t stolen!

March 10, 2026
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Reply from ESSENTIAL FOODS

Thank you so much for your wonderful review! We’re absolutely delighted to hear that your dogs love both the food and the treats. It means a great deal to us that you notice and appreciate the quality and transparency of our ingredients—this is something we work very hard to maintain and one of our key values as a brand at ESSENTIAL FOODS! 
Hearing that your dogs are healthy, happy, and have such beautiful coats is the best feedback we could ask for. That’s exactly what we strive to achieve with every product we make.
And the fact that the treats have to be hidden so they don’t get stolen—what a compliment! It sounds like they’ve truly earned their favorite status in your home.
Thank you again for your trust and support—we’re so happy to be part of your dogs’ daily routine and look forward to delivering their future treats and meals!

Rated 5 out of 5 stars

Good quality cat food,very fast…

Good quality cat food,very fast delivery,I keep ordering as my cat is feeling well and almost no shedding!

March 9, 2026
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Reply from ESSENTIAL FOODS

Dear V,
Thank you for taking the time to share your experience. At ESSENTIAL FOODS, we focus on creating carefully balanced meals with high-quality ingredients that support cats’ wellbeing from the inside out. Hearing that your cat is feeling well and that you are seeing positive changes is always wonderful to know.
We’re also pleased that the ordering and delivery experience has worked smoothly for you. Making it easy to keep the bowls filled with nutritious meals is an important part of what we aim to do every day.
With warm regards from everyone at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Excellent delivery service and customer…

Excellent delivery service and customer services
Food is only kibble our fussy dog has eaten
However could do with having large kibble in small bags and discounted subscription prices

March 9, 2026
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Reply from ESSENTIAL FOODS

Dear Sharon,
Thank you so much for your review and your feedback. 

It is a joy to hear that you have found an ESSENTIAL FOODS recipe that works for your fussy dog. When our pets don't eat it can become quite stressful, so finding something they enjoy is crucial, and we are honoured that our meals were what your dog needed.

We also appreciate the feedback you give us and I will make sure to forward it to the team! We always strive to deliver the best quality and service, and the feedback from our customers is of the greatest importance to us.
Should you need assistance in the future or have questions then do not hesitate reaching out to us, we are always happy to help.

Thank you again!

Sincerely,
Team ESSENTIAL FOODS

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