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ESSENTIAL FOODSReviews 

1,063
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the food and products, noting that their pets thrive with shiny coats, increased energy, and improved health. The ordering process is described as seamless and easy, with many appreciating the quick and efficient delivery service. Reviewers also highlight the exceptional service, mentioning helpful staff and the pleasant surprise of receiving free treats with their orders. However, some people mentioned issues with delivery locations, packaging, and a few noted that their dogs' stools became harder after switching foods. A small number of customers also found the website clunky or experienced confusion when reordering due to price changes. Additionally, a few reviewers expressed a desire for more transparency regarding ingredient percentages.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting that their dogs thrive... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of the food... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its impeccable and excellent nature.... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seamless ordering process and quick delivery. We have been using Essentials Dog Food for all of our Border Collie Rab’s life (7 years ) . He is healthy, happy, very active and always has a lovely shin... See more

Company replied

Rated 5 out of 5 stars

Excellent quality food that my dog enjoys. She has the most amazing coat - it is commented on all the time as it is so shiny - and it can only be a result of her food, as well as genetics! We buy all... See more

Company replied

Rated 5 out of 5 stars

My contact with your company was professional, informative and personable. I’ve been impressed with your web site and range of foods. I’m currently trialing balance to see if it helps my dog's sensiti... See more

Company replied

Rated 5 out of 5 stars

I'm so pleased I was recommended Essential, and moved away from supermarket dog food. I thought our dog had simply mellowed as she'd gotten older, but the difference after starting this food was almo... See more

Company replied


Company details

  1. Animal Feed Store
  2. Feed Manufacturer
  3. Food Manufacturer
  4. Food Products Supplier

Written by the company

Why choose ESSENTIAL FOODS? There are many advantages to choosing ESSENTIAL FOODS. Our grain-free meal is crafted from high-quality ingredients – and guaranteed filler-free. In addition to our delectable line of tasty meals, you’ll find a large selection of irresistible treats prepared and packaged to the same high standard as the rest of the ESSENTIALS assortment. Our mission is to make a difference and help the dog get a healthier and better life through its eating habits. We simply feel committed to it. That's why we don't produce dog or cat food either; we produce meals. Meals packed with nutrition which keep a stable blood sugar level and which only contain ingredients that benefit and strengthen your best friend's health. Nutrition is essential for the dog's or cat's overall wellbeing. Explore our delicate meals, pâté, and treats at essentialfoods.com

Why choose ESSENTIAL FOODS?

Written by the company

With the first bag of ESSENTIALS, a new lifestyle awaits
ESSENTIAL FOODS grain-free meals are crafted from high-quality ingredients, with a high percentage of fresh meat and a variety of fruits, vegetables, and herbs. Some of the benefits include improved digestion, a glossier coat, more balanced behaviour, and a healthier body weight.
BOF-approved
All meals are prepared using the BOF principle (Behavioural Optimizing Foods), meaning a meal should mirror the dog's natural diet and eating habits while helping to stabilize blood sugar.
Grain-free meals, pâté and treats
A grain-free diet helps sensitive digestion Although most dogs can digest grains without any problems, there are still some that struggle and are prone to digestive problems such as constipation. All our products are of highest quality and specially formulated using the right balance of key nutrients – just without the grains.

90 days guarentee

Very simple - It's a total satisfaction guarantee

Very simple - It's a total satisfaction guarantee
Should there be anything that you're not happy with, simply get in touch and we'll arrange for a FULL refund. Our guarantee covers all meal products bought online with us, up to 3 months from date of purchases. Just our very own confident way of saying: Give ESSENTIALS a go, you won't regret it!

Contact info

Promotion box for ESSENTIAL FOODS

One mission

To improve and prolong the lives of dogs and cats

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 90% of negative reviews

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4.8

All reviews

(1,063)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Essential food is worth every penny.

I have been using essential food for my border collie since she was two months and now over four years.
She is super fit and looks extremely well with a shine on her coat I have had border collies for over forty years and I honestly believe this the best dog food I have used .

January 27, 2026
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Reply from ESSENTIAL FOODS

Dear Mr. Peters,

Thank you so much for your amazing review. It’s wonderful to read that your Border Collie has thrived on ESSENTIAL FOODS for so long - all the way from puppyhood and into adulthood. Your dog is fit, healthy, and has a shiny coat, and thi is exactly what we aim for with every recipe.

It means a lot to hear that, with your forty years of experience with Border Collies, you consider our food the best you’ve ever used. That kind of feedback really makes all our hard work worth it!

We look forward to continuing to keep your dog happy, healthy, and full of energy for many more years to come. Let us know if you ever think of something we can help with to make the experience with us even better.

Wishing you a lovely day!
The team at ESSENTIAL FOODS

Rated 2 out of 5 stars

The product is superb

The product is superb, but the delivery company is dire. Our first order was not delivered to the property although we were in. It was dropped off at a local collection point which is in a small supermarket on the main road with no parking. It meant 2 eighty year olds struggling to carry a heavy box, We like the product so on our next order had it delivered to our son, Not ideal because he then has to take time out to bring it to us.

November 30, 2025
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Reply from ESSENTIAL FOODS

Dear Nicholas,

Thank you so much for taking the time to leave us a review and tell us about you most recent experience with ordering from us.

We totally agree with you that our meals and snacks are top-quality and we are so proud of it. However, it is also important to us to ensure that every customer has a top-notch experience every time they order from us. Everything from the ordering experience, delivery and the dog/cat tasting our meals and everything in between is important and must also be top-notch.

We are constantly evolving and finding new ways to provide a better all-around experience for our customers, and your review helps us with this.

Thank you again from the team at ESSENTIAL FOODS

Rated 5 out of 5 stars

High quality ingredients which my Lab loves

I have been feeding my beloved lab essential food products since she was a puppy. Back then essentials was offering limited products, their range has grown organically and thoughtfully. The products are high quality and I have not had a reason to switch away and I haven’t. My Jan loves the dried food the variety is great as well rotate through them and can I say the tinned food is so good also. When you open the can it really does not smell like dog food. We order directly from the site and we have never had an issue with deliveries. The communication around the order and delivery is good. The treats are varied and really great. My lab loves them all. It’s a nice touch that we get given a treat with the order and also a sample of any new product that is coming out. It all is much appreciated. The claim about weight management holds true. Labs are notorious for putting on weight easily but we have maintained our labs weight really well, and she loves her food. Her coat is glossy and gleaming and she is as excitable as she was when she was a puppy. They aren’t the cheapest but you get what you pay for and you really do get good quality ingredients across the board here. We do not hesitate in recommending Essentials and as long as the attention to quality stays then we will continue to purchase.

January 27, 2026
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Reply from ESSENTIAL FOODS

Dear Hemita,

Thank you so much for taking the time to share your experience. At ESSENTIAL FOODS, we are passionate about creating meals and pâté that are not only delicious but also carefully balanced to support dogs’ health and wellbeing. Seeing dogs thrive, stay active, and maintain a healthy weight is exactly what we aim for with every recipe.

We take pride in ensuring the highest quality of ingredients and meals and offering a wide range of options so every dog can enjoy meals they love. Our treats and small extras are designed to bring a little extra joy to mealtimes, because we believe that happy dogs make happy owners.

It’s wonderful to hear from long-term customers like you, and your feedback inspires us to continue developing meals and snacks that dogs and their families can rely on for years to come.

With warm regards from everyone at ESSENTIAL FOODS

Rated 5 out of 5 stars

Estate living was recommended for my…

Estate living was recommended for my Great Dane and I have complete confidence as I have had many compliments on how well Nellie looks. She is full of energy with bright eyes and a shiny coat which I put down to Estate Living. When I moved house, I had to place orders via email and I have been impressed with the site and delivery service you provide

January 27, 2026
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Reply from ESSENTIAL FOODS

Dear Linda,

Thank you so much for your lovely review. We’re delighted to hear that Nellie is thriving on Estate Living and that she is healthy and full of energy. A shiny coat, bright eyes and a healthy dog are exactly what we hope our recipes can help achieve, so it’s fantastic to hear such positive feedback.

We’re also glad that our website and delivery service made things easy when you moved house. Making sure your orders reach you reliably is something we take very seriously, and it’s great to know it made a difference.

It means a lot to us that you trust Estate Living for Nellie, and we look forward to keeping her happy, healthy, and full of energy for many years to come.

Please let us know if we can do anything better in the future.

With the kindest regards to both you and Linda from
ESSENTIAL FOODS

Rated 5 out of 5 stars

Essential Foods is fantastic - I recommend.

I have fed my Labradors food from Essential Foods from day one and I can’t recommend it enough. The quality of the dry food and pate is remarkable. It’s such good quality. The treat range is equally excellent. My girls absolutely adore it all and most importantly they look great on it. Bright eyes and shiny coats!

January 27, 2026
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Reply from ESSENTIAL FOODS

Dear Melanie,

Thank you so much for your fantastic review. We’re thrilled to hear that your Labradors have loved everything from the meals and pâté to the treats. Knowing that they’re not only enjoying their food but also looking so healthy with bright eyes and shiny coats is wonderful to hear.

It’s especially meaningful to us to have customers like you, who have trusted ESSENTIAL FOODS from day one. Building that long-term relationship and seeing the positive impact on your dogs over the years is exactly what we aim and work every day for. Your continued support and recommendation mean the world to us.

With warm regards from everyone at ESSENTIAL FOODS

Rated 5 out of 5 stars

The best kibble in the UK

Our 20kg mixed breed (Labrador Retriever X Belgian Malinois) thrives on the Highland Living mix. We choose the Working dog variant.

After a few months on this food my dog has amazing energy levels, great digestion with firm stools, and a very soft coat. Minimal shedding, fresh breath and always eager to learn.

If you have an active dog or a hard keeper, I definitely recommend trying this brand.

The kibble biscuits are slightly larger in size, which is great for a medium / large dog. It's not too greasy, there are no crumbs in the bag, and the kibble smells pleasant without having a strong odour. I love that the bags are easy to reseal.

Essential customer service is also brilliant. Delivery is fast and with dpd in my area, with easy collection options available. We tried the Estate living and it didn't suit my dog, after a quick email they dispatched Highland living at no extra cost and suggested to donate the bag of Estate living. So kind and much appreciated.

I haven't tried the Nautical living yet, but plan to order some soon.

My dog always struggled to put on weight as a puppy and teenager. Because of this, I've tried many other kibble brands, and even some 'premium' options didn't help my dog to keep condition. He always looked skinny. Since moving to Essentials, he has also gained at least 3kg and continues to put on muscle.

I am looking forward to seeing my dog thrive on this food for hopefully many years to come.

January 26, 2026
Unprompted review
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Reply from ESSENTIAL FOODS

Dear Katy,

Thank you so much for the lovely words about your experiences with ESSENTIAL FOODS so far. 

We are so glad to hear that your dog is thriving on our Highland Living meal! It is a unique combination of free-range turkey, Scottish salmon and wild birds, and it sounds like it is really resonating well with your dog! 

Some times you do have to try a few different meals to find your dog's favorite. We are so pleased that we could help you find the favorite with help from our satisfaction-guarantee, but we also look forward to hearing what he thinks about Nautical Living. Maybe that is the new favorite?

Please reach out to us if there is anything we can help you with in the future. 

Wishing you all the best,
The team at ESSENTIAL FOODS

Rated 1 out of 5 stars

Kidney Issues Possibly Linked to High Protein Content

I have two active mixed-breed dogs, which I fed with Essential food for approximately four years. Everything seemed fine, they ate the food eagerly, but it eventually turned out that one dog had elevated blood creatinine, and the other had creatinine at the upper limit. Veterinarians and I suspect that these kidney problems were caused by excessive protein intake from this food. The values normalized when I switched to a different brand. I thought it was important to share this experience, considering that it was confirmed in both dogs.

December 24, 2024
Unprompted review
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Reply from ESSENTIAL FOODS

Hi Nina,

First I want to say I am very sorry to hear both your dogs have experienced heightened creatinine levels, but I am glad to hear a different diet helped bring them back down.

It is important to note that this health issue amongst dogs is not caused by the protein content in a food, nor by a specific brand of dog food.

Extensive scientific studies have been made regarding this exact issue, taking a very close look into how protein affects the kidneys when fed in high quantities. The results of these studies were that if the dog is healthy then the kidneys are not affected by recipes with a high protein content, whereas if the dog is predisposed to kidney disease or have an existing kidney disease then it can affect the creatinine levels.

When we guide our customers in terms of which foods they wish to feed their dogs, we always recommend consulting with a veterinarian if the dog has any existing illness that needs to be kept in mind. Our foods are designed for healthy dogs and we will always refer our customers to their vet if there are pre-existing diagnosis. Naturally, we cannot know if there are any conditions the dogs are predisposed to, but then it is important to do as you did and react to help your dogs.

In conclusion, it is an issue that becomes apparent when a dog predisposed to this issue gets fed food with a higher protein content that what is optimal for that dog - the food does not cause the health issue in the dog

I hope that the new food keeps them in balance and that my reply to you helped shed a bit of light as to what may be the cause to this unfortunate experience.

Should you ever have questions then do not hesitate reaching out to us on service@essentialfoods.com.


Kind Regards,

Katja
Essential Foods

Rated 4 out of 5 stars

Great food for sensitive dog..

Great food for sensitive dog... great delivery and offers, but rather expensive unfortunately.

April 7, 2025
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Reply from ESSENTIAL FOODS

Hi Jonas,

Thank you so very much for taking the time to leave us a review, it means a lot to us!

Feeding a sensitive dog is no easy task, so it brings us great joy that your dog is thriving on our products. It is always our highest priority to deliver quality meals to our customers and their pets. This is, as you point out, not a cheap mission, but we are happy that you still choose us as your supplier of pet food.

Should you ever need assistance or have questions then you are always welcome to contact us directly on service@essentialfoods.se or by telephone on +46 8 446 890 97.

Thank you again, and happy holidays!

- Team Essential Foods

Rated 5 out of 5 stars

I have been using Essential dog food…

I have been using Essential dog food for over 8 years for my Alaskan Malamute ( Miska). I find that the Estate living and the Superior living works for her alternating between lunch and tea time meals .She has always been full of energy, vitality and has a healthy coat admired by all that meet her.I can order Wednesday afternoon and it is delivered Friday without any delays within the 1 hour time specified. Well done Essential for the best service that anyone could ask for

December 4, 2025
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Reply from ESSENTIAL FOODS

Hi William,

Thank you ever so much for this review, it really warms our hearts to hear Miska is enjoying our products!

It is one of our greatest missions to deliver the best service we can. Great service, enthusiasm and quality products are the most important values for us, and should you ever have questions or need help from us you are always welcome to contact us directly in customer service.

Give Miska some scratches from us and have a merry Christmas!


- ESSENTIAL FOODS

Rated 5 out of 5 stars

I would highly recommend Essentials Dog…

I would highly recommend Essentials Dog food. I have used their Working Dog beginner, then moved onto Superior Living. I have a young Black Labrador who has thrived. Her energy levels are always spot on, together with her weight. People often comment on her shinny coat. I have found the company to be very helpful and responsive. If you love your dog, try this food, you won’t regret it.

November 15, 2025
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Reply from ESSENTIAL FOODS

Hi Jane,

Thank you so very much for this beautiful review of us and our products - it means the world to us that you have taken the time to write us, but also that you have chosen Essential Foods!

It sounds like you have a dog who is absolutely thriving and that is shows, which is exactly what we aim for with every meal we deliver to you and our other customers.

Should you ever be in the need of assistance or have questions about any of our products, then you are always welcome to contact us on service@essentialfoodsgb.co.uk or directly by phone on +44 1904 211600

Thank you once again!


Kind regards,

Team Essential Foods

Rated 5 out of 5 stars

This is genuinely an excellent

This is genuinely an excellent, ethically sourced, clean & healthy top quality food!
I've been feeding both my labs Essential since they were pups, they started off with the Beginning for large breeds and I can honestly say they have both had zero problems with any stomach, teeth or toileting issues since then.
They're both now on adult food, I'm not a fan of feeding dogs kibble by any means, but this seems on the moister side of dry and since they're both doing so well on it I've kept them on it, and Essential make a tinned food now as well in the same flavours which has exactly the same high quality ingredients so they are on a mix of both - all the flavours go down well except one of my dogs didn't seem very keen on the salmon/trout Nautical one, otherwise their bowls are empty in about 3 seconds flat!
I did contact customer services to ask if they wanted me to return the Nautical bag as I only intended to use it the once, but they were very understanding and suggested I either keep it for the other dog or donate it to a rescue (which I did), and he sent me an alternative flavour bag instead without charge, amazing!!
I also buy all the treats & chews from Essential too as they don't have additives & other nasties either, and there is always a discount for large orders, which mine always seem to be!
Quick mention about the staff and the website too, there's a feeding & training advice section which is actually really useful, and any questions sent from there are answered within a day. I can't not include the customer service here because it's so different from 99% of other companies who need you to listen to 18 options on a recorded message then use your keypad to reach the infinite knowledge of a bot - bad times, and personally speaking the old skool quality of customer care is another of the reasons I've stayed loyal to Essential for a number of years and fully intend to continue.
The vet is really pleased with both dogs; coats are clean and shiny, teeth spotless and gleaming white (especially since both dogs are black!) and both fit and lean so I'm happy to recommend without hesitation.

September 26, 2025
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Reply from ESSENTIAL FOODS

Dear Phil,

Thank you so, so much for this absolutely astounding review. We cannot put into words how grateful we are for the time you have taken to sit down and write this - we truly appreciate it!

Nothing brings us greater joy than to hear that our customers are this pleased with our products and services, it is incredibly important to us that we do everything we can to solve the issues brought to us in any way we can. The best part though is hearing how your dogs thrive on the products. It is a true joy and the exact reason why we do what we do, why we put the amount of time and love into our products, and why we focus on only the highest quality in every meal served.

Should you ever need our assistance with an order or a product again, you know where to reach us and we are more than happy to be of assistance. Happy customers and pets is the goal, and hearing your story is beyond what we could hope for.

Thank you again, Phil!


Sincerely,

The Essential Foods Team

Rated 5 out of 5 stars

Best food for my girls

My choccy lab came to us on Royal Canin - I knew it was not the best food but she always had sloppy poops so I had to find an affordable alternative. We found Essentials in December 2019 and have not looked back. We weaned her litter of 9 pups on it and they all continue to thrive on it as does our girl. It is great food and the treat bag with each order is lovely.

September 20, 2025
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Reply from ESSENTIAL FOODS

Hi Beth,

Thank you so much for your kind words and review. It means the world to us, here at Essential Foods, to know that our customers are happy with the products they receive for their furry companions.

It's amazing to know that not only does your dog thrive on the food, but also her puppies - absolutely wonderful!

If there is ever anything we can help with, in terms of our products, you know where to reach us!

Thank you again!


Sincerely,

The Essential Foods Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - we started buying direct when our local pet shop did not have stock. Despatch and delivery is super fast. On the last occasion, we were ordering a bag to be delivered to where we were staying on holiday. Auto-fill took over and the delivery address was part our usual address and part the address we wanted it to go to - I could see from the tracking info that the order could not be delivered, I called Essentials as soon as I realised and they immediately re-despatched the order so that we were not left short. They were so helpful.
The food has been great for our puppy - she loves it and her coat gleams.

August 22, 2025
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Reply from ESSENTIAL FOODS

Hi Lucy,

Thank you so much for the five starts and your kind words! It warms our pet-loving hearts to see that you have had such a great experience with us!

Every day, we strive to provide quality in both our products and services, and it is a pleasure to see we have succeeded. Having happy customers with happy and healthy pets is what we are here for, and if you ever need help with anything regarding our services, feel free to reach out.

Give your puppy some love and some scratches from us!


Sincerely,

The Essential Foods Team

Rated 5 out of 5 stars

Excellent food options

Excellent food options, great service, amazing delivery - just all round exceptional quality.

September 10, 2025
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Reply from ESSENTIAL FOODS

First of all, thank you for taking the time to write such a wonderful review here on Trust Pilot.
We are delighted that you like our selection of meals and are satisfied with our service and delivery.
Every day, we strive to deliver both meals and service of the ABSOLUTE highest quality.
Your review confirms that we are doing the right thing.

REMEMBER that we are always ready to offer advice and guidance should you need it.

Rated 5 out of 5 stars

The best kibble around

My puppy (he is one) has two types of food.
His kibble comes from Essential food.
We have used them from the very start (over a year) and I’m over the moon.
Delivery is super speedy (DPD) and ordering is is so very simple.
Great company and my pooch loves his kibble.

July 10, 2025
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Reply from ESSENTIAL FOODS

Hvor er det fantastisk at høre, at du og din hund er så tilfredse med Essentials, og du skal have tusind tak for at tage dig tid til at dele din oplevelse med os herinde. Det er skønt, at din hun spiser med stor glæde hver gang, og at hun har en stabil mave. Det viser bare, hvor vigtigt det er at finde det rette foder. Og så er det jo også et stort plus med god service, hurtig levering. Husk at vi til voksne hunde har 5 varianter du kan skifte imellem som du har lyst, helt uden en overgangsperiode imellem dem. Vi står altid til rådighed for gode råd og tips 😊 Endnu engang tusind tak for at du deler din positive oplevelse.

Rated 5 out of 5 stars

Excellent quality cat food that doesn't cost the earth

Excellent quality cat food that does not cost a fortune. Far more cost effective than other premium brands for example Acana and Orijen. Very good ingredients if you look up on pet food expert. We have 6 cats. 3 Bengals, a Savannah, Siamese and a Garfield. They all love this food and will not change it

August 24, 2025
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Reply from ESSENTIAL FOODS

First of all, thank you so much for taking the time to write this wonderful Trustpilot review.
It's fantastic to read about the huge difference our meals have made to your cats.
We have received a lot of positive feedback from cat owners over the years, which has led us to expand our range to include cat food.
This has resulted in LYNX becoming our first dedicated cat treat, as well as the launch of The PANTHER as a new meal for cats, and there will be more treats and other products from us in the future.
So keep an eye on the webshop, something good may be on its way in the near future ;)

Rated 5 out of 5 stars

Ive found this company great very…

Ive found this company great very helpful when an order was undelivered they promptly answered my email and re sent another.
Ive been using this product for over 2 years my dog loves it and recently acquired a puppy and he loves it also.
They always give free deliveries and a bonus bag of treats which is a lovely treat and extra thing for my pooches.
Im happy also with the selections and different ranges and high percentage of the good things they need.
Both border terrier mixes so they use alot of energy.

August 21, 2025
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Reply from ESSENTIAL FOODS

Thank you so much for taking the time to write this wonderful review.
We strive to deliver exceptional meals for dogs and cats that bring joy to homes for both two- and four-legged friends. Of course, this also means that we must deliver a level of service that is second to none.
Your review here confirms that we are doing the right thing, so thank you very much. If there is anything else we can do, please feel free to contact us by phone or email. We are committed to providing exceptional service every time.

Rated 5 out of 5 stars

Excellent food and service

Excellent delivery service. Free bag of treats or can of food with each order! Dogs love it (all flavours but nautical is favourite) . Price may be higher than some brands but feed far less per day making it far more affordable.

July 18, 2025
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Reply from ESSENTIAL FOODS

Thank you so much for taking the time to write such a lovely review here.
We are delighted to hear that your dogs are thriving and enjoying our meals.
Fast delivery and an extra little gift included in the delivery are definitely just an added bonus.

REMEMBER, we are always ready to offer advice and guidance if needed.

Rated 5 out of 5 stars

Essentials Contour for small dogs

My dogs absolutely love the essentials contour for small dogs .
They always eat it all up.
It's full of nutrition but also helps to maintain their weight with them both having been spayed .
Would definately recommend it.

July 28, 2025
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Reply from ESSENTIAL FOODS

First of all, thank you for taking the time to write a review here on Trust Pilot.

It warms our hearts to hear that your dog is thriving and wagging his tail a little extra when you serve Contour in his food bowl.

Finding the right meal for a spayed dog can be difficult. But with Contour, you get a meal that is packed with good, healthy nutrition.
After all, who says you have to ‘settle’ just because you're spayed? ;)

Once again, thank you for sharing your positive experience

Dear Mrs Paula,

By way of introduction I am the Founder of ESSENTIAL FOODS, and I just wanted to personally thank you for your review.

We are here for you in every way possible.

Sincerely yours
Christian Degner-Elsner

Rated 5 out of 5 stars

Great support

It's a pleasure dealing with this company. Delivery is very prompt. The food is excellent according to our 2yr old lab. She is thriving on the Nautical Living range and gets many compliments on her condition. Kevin, one of the nutritionists gave some valuable help a few months back and we have introduced some Stamina food to encourage some weight gain.
It feels that this company really care and nothing is too much trouble.

July 22, 2025
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Reply from ESSENTIAL FOODS

It's fantastic to hear that you and your dog are so happy with Essentials, and thank you so much for taking the time to share your experience with us here.

It's wonderful that your dog eats with such enthusiasm every time and gets compliments on his daily walks.

It just goes to show how important it is to find the right food. And of course, good service and fast delivery are also a big plus.
We are always available to offer advice and tips to anyone who needs it😊 .
I will share your experience with the rest of the team, so that a good day becomes even better.

__

Dear Jason,

By way of introduction I am the Founder of ESSENTIAL FOODS, and I wanted to personally thank you for your review.
Absolutely correct, providing authentic 5 star service is onbe of our 3 core values, and I am very pleased every time this is highlighted from our beloved customers.
NAUTICAL LIVING is also a solid favourite with our Aussie girl.

Anything and all, we are always just a call/mail away from making whatever it takes to keep you both fully pleased having chosen ESSENTIALS.

Sincerely yours
Christian Degner-Elsner

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