Essential Nails Reviews 

1,058
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Terrible! Website down over Xmas and new year rang their training centre they sounded interested and unhelpful. It's been over 5 days and they're posting Instagram updates linking to the webpage tha... See more

Company replied

Rated 2 out of 5 stars

Q essential nails and also buy a lot of their products which I cannot fault. However the customer service isn’t as good unfortunately. I have contacted them for help a few times regarding stock and it... See more

Rated 5 out of 5 stars

The essential nails kit came with absolutely everything you needed to do the course, from a dvd to nail files from acrylic to topcoat. Only suggestion would be update the dvd when you see someone usi... See more

Rated 3 out of 5 stars

I think essential nails is a great training provider and love how it gives people the opportunity to learn from home. However, the training cds are in desperate need of updating. In fact, it’s a lit... See more

Company details

  1. Educational Institution
  2. Nail Salon

Written by the company

Essential Nails are UK's leading Nail Technician Educators, teaching you Acrylic Nails, Gel Nails, Nail Art and UV Gel Polish, as well as offering Professional Salon Products like Gelaze® UV Gel Polish and the highly acclaimed Nail Trainer® to salons and colleges all over the world.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

All reviews

(1,058)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality products

Good quality products, nicely packaged and delivered fast. Thankyou for a great hassle free online shopping experience.

August 17, 2018
Unprompted review
Rated 2 out of 5 stars

Q essential nails and also buy a lot of…

Q essential nails and also buy a lot of their products which I cannot fault. However the customer service isn’t as good unfortunately. I have contacted them for help a few times regarding stock and it’s either not been resolved or has been acknowledged but then ignored.

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

I have always loved using your products…

I have always loved using your products and have never had any problems. My favourite products to use are your files. I've used many others but have never gotten the results from the one's I've used by Essential nails. Thank you for the beautiful gel polish. I have not used it yet and it's already a hit with a few people I've shown it too.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Enrolled on the complete nail…

Enrolled on the complete nail technician course. Ordering was easy and were very helpful. My course material arrived and has everything you need. Would highly recommend.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic course

Fantastic course - it’s my first course with essential nails but definitely not my last, I would like recommend them to anyone.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Always top quality service

Always top quality service. Put a order in and received it the day after. Always on hand to help and I don’t usually like ringing but when I do the ladies are very polite and professional.

July 24, 2018
Unprompted review
Rated 5 out of 5 stars

No complaints from me

No complaints from me. Excellent friendly service and advice with amazing patience and explanations to help guide me! Thank you all 😊

July 20, 2018
Unprompted review
Rated 5 out of 5 stars

First course

First course. Received my kit very quickly and well packaged kit is of excellent quality

July 17, 2018
Unprompted review
Rated 4 out of 5 stars

Great course, shame about the hidden costs.

So far I’m enjoying the course and whenever I’ve needed the help there’s always been somewhere there.

Negatives are that the video DVD is very dated. I think a new up to date video would be beneficial as I believe techniques may have changed. Also, it’s frustrating that not enough stock is provided in the kit. There’s only enough nail trainer nails and nail tips for about 20 nails, however you need to create 60 nails. It costs over £20 for a new pack or nails and nail tips and I’ll probably have to buy some more gel too, so the cost adds up a lot.

July 5, 2018
Unprompted review
Rated 5 out of 5 stars

I’ve used Essental nails

I’ve used Essental nails, for a few years now, lovely and friendly. And always go above and beyond to help you, can wait to complete my course. And start my next one. X

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Love essential nails! Always there for support! Very friendly and helpful, delivery is fast and efficient! Ordered some products and was put into a draw to win a desk lamp and I won!! Thank you essential nails 😊

June 19, 2018
Unprompted review

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