Estatic Arts Reviews 

63
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Every prop at their stall is Alibaba or Temu. But they are selling it as licensed items and claim it is licensed. Same goes for the plushies. so they can charge double the price for what the ite... See more

Rated 1 out of 5 stars

Shocking customer service! Absolutely non existent! Emailed twice requesting refund as order arrived to late for an event ! That was two weeks ago and still no response how to return unopened box! And... See more

Rated 5 out of 5 stars

I've bought from Estatic Arts many times at conventions but only recently bought a pre-order from their online store. The pre-order process went really smoothly, the parcel was tracked and there were... See more

Rated 4 out of 5 stars

Bought as a gift so can't say much about it. Light weight though large, well packaged, unfortunately delivery person left on door step and sent me a photo of it while we were out (instead of with a ne... See more

Company details

  1. Toy Store
  2. Toy and Game Manufacturer

Written by the company

Estatic Arts bring you hard to find figurines from Japan. We previously had a store in Birmingham and now we attend Comic Con throughout UK and Europe.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

63 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.3

All reviews

(63)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Another one for my collection

Been searching for a particular Miku figurine since last year,and these guys finally had it at a reasonable price. Came fast and well packaged.Wasn't expecting the pack of mochi along side it,so that was a neat surprise.

August 16, 2022
Rated 3 out of 5 stars

Awful delivery

Easy to purchase and fast processing. Had no issues with customer service.
Delivery was downright awful, when the product arrived, the outside box was awfully damaged. Somehow the product inside wasn't damaged at all, but I am pretty sure the chance of products getting damaged with the chosen UPS delivery service is very high.

July 27, 2022
Rated 1 out of 5 stars

I orderd products from the website 2…

I orderd products from the website 2 months ago and have no clue where they are or if i will ever receve the items or if the website is just a big scam

May 21, 2022
Estatic Arts logo

Reply from Estatic Arts

Dear Harry, sorry to hear you never received your order. The tracking shows attempted delivery and now the package is still returning back to us from Ireland. We have now refund you on this order.

Rated 5 out of 5 stars

Good

Figure was quality, arrived in a timely manner. No complaints here

May 9, 2022
Rated 1 out of 5 stars

Took money. Shipped. Stuck. Refunded. All without contact.

Shipment got stuck via UPS on "Voided Information Received" and then was refunded with no contact, no update or anything. Any contact that I sent via their contact form on the website was not replied to.

May 6, 2022
Unprompted review
Estatic Arts logo

Reply from Estatic Arts

Dear Danny, sorry for the delay in responses from us. We have refunded you back on this item as the item was out of stock as it was sold at a comic con. We tried to source more stock from our European Warehouse but no luck on that.

Rated 4 out of 5 stars

Happy with my order

The delivery took a little longer than expected but it was worth it for the very good price they sold the figure I bought for. The only issue I had was that the figure came with quite a long scratch across its torso but I’m not sure how much that has to do with the company itself or just to do with their suppliers. Overall I am still very happy with my order.

March 2, 2022
Rated 5 out of 5 stars

Great

Great quality products, arrived on time, good customer service. Bought a big Gengar plush. Thanks.

January 19, 2022
Rated 1 out of 5 stars

Disappointing first use of this company

Ordered two figures and money came out straight away. Was sent a delivery email with tracking number to follow delivery but was never updated, to then receiving an update email saying my purchase was refunded but not for any reason. Was disappointed as they were for presents for Christmas so now will need to find another place that have the figures in stock.

November 3, 2021
Rated 5 out of 5 stars

Great figure

Came relatively quickly and the figure quality is great and honestly could be argued that it is to detailed because of the fact that the hilt for the sword has the full on design from the show on it even though you can barely see it the sword is also incredibly detailed as well and the cape is detailed as well and in the area where the figure holds the cape the cape actually creases where it holds it and it is slightly confusing that this much detail is put in since the character is not talked about much also the armour is incredibly detailed as well

September 17, 2021
Rated 5 out of 5 stars

Very nice figures

I ordered a Dragonball GT Gogeta figure for my husband's birthday. The parcel arrived in good time, well packaged and to my surprise had some free Mochi with it.
My husband loved the figure. I would definitely order from Estatic Anime again.

August 24, 2021

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