Estatic Arts Reviews 

63
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Every prop at their stall is Alibaba or Temu. But they are selling it as licensed items and claim it is licensed. Same goes for the plushies. so they can charge double the price for what the ite... See more

Rated 1 out of 5 stars

Shocking customer service! Absolutely non existent! Emailed twice requesting refund as order arrived to late for an event ! That was two weeks ago and still no response how to return unopened box! And... See more

Rated 5 out of 5 stars

I've bought from Estatic Arts many times at conventions but only recently bought a pre-order from their online store. The pre-order process went really smoothly, the parcel was tracked and there were... See more

Rated 4 out of 5 stars

Bought as a gift so can't say much about it. Light weight though large, well packaged, unfortunately delivery person left on door step and sent me a photo of it while we were out (instead of with a ne... See more

Company details

  1. Toy Store
  2. Toy and Game Manufacturer

Written by the company

Estatic Arts bring you hard to find figurines from Japan. We previously had a store in Birmingham and now we attend Comic Con throughout UK and Europe.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

63 reviews

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2.3

All reviews

(63)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

What a brilliant company to deal with. I was kept well informed as to the status of my order (pre ordered in April) I believe a lot of others could learn from this company. And as an added bonus when my parcel arrived it was also full of other goodies. I will definitely use this company again.

August 16, 2021
Rated 5 out of 5 stars

well worth the wait!

i had preordered my order and it came before the expected shipping date and was well wrapped, there were a few treats in my parcel as well which made the whole experience so much more exciting!!
will definitely be coming back to order again at some point :)

August 6, 2021
Rated 5 out of 5 stars

Easy preorder and great delivery.

Preordered a Hatsune Miku sakura statue which was super easy to do on their website. It was delivered in time with the release, and even got a few little freebies!! Well packed and I love it. Will be ordering again for sure.

August 6, 2021
Rated 4 out of 5 stars

Product as described

Product as described. Arrived months late but this was due to COVID. They gave me free Japanese snacks as compensation.

August 5, 2021
Rated 5 out of 5 stars

Great place

Estatic Arts is a great place to order stuff from. There support was really quick to reply to my queries and my item came in good condition with a smaller gift. I'd use this place again

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING!

they were lovely! product came sooner than it said and got some nice freebies! i would definitely recommend them to someone looking for legit nendoroids too! :)

June 11, 2021
Rated 5 out of 5 stars

Fantastic ESTATICANIME !

Fantastic ESTATICANIME !
Serious, package in very good condition.
I Hope it's a Real pleasure to do business with you. Thank you very much

June 5, 2021
Rated 5 out of 5 stars

Great store, online and in-person

I've bought from Estatic Arts many times at conventions but only recently bought a pre-order from their online store. The pre-order process went really smoothly, the parcel was tracked and there were some free goodies inside when it came, which was a really pleasant surprise. Would definitely use the online store again. :)

June 3, 2021
Rated 5 out of 5 stars

Quick and Easy

Estatic Arts has an easy to navigate website with a search bar with plenty of useful filters and search functions to help me find the products I was looking for. It's categorised well and has a clean and aesthetically pleasing design that lets browsers to see the products clearly. Product pages include lots of information and pictures to be able to see your potential purchases. Signing up for a new account was painless and fast. Logging in provides lots of good links such as a Recently Viewed page and of course a detailed Order History. Shipping for the order was very quick and both outer box and inner packaging was completely undamaged. Plenty of packing material was included to ensure my figures arrived in perfect condition. Super happy with their website, their clear emails and the product I received. Will be shopping with them again - my new favourite merchandise store!

May 1, 2021
Rated 5 out of 5 stars

Simple, clean and fast!

Loved the huge selection of goods and the transactions were simple and quick too.

Definitely recommend for any anime/manga lover looking for goodies and memorabilia!

May 1, 2021
Rated 5 out of 5 stars

Speedy Service

First time shopper at Estatic, but I thought their service was top notch. Very quick dispatch and delivery, and items exactly as described.

April 30, 2021
Rated 5 out of 5 stars

Lovely plush!

Bought a plush cushion from here and was very happy with it, was pleasantly surprised on how soft and huggable it was.

Delivery was quick and well packaged. Thanks again!

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great stock!

Due to Covid I was unable to stock up on my fav Asian snacks at conventions as usual, was happy to find this site! Fast shipping and tasty products :)

April 3, 2021
Unprompted review

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