The ring we ordered came and was beautiful! Actually made my mom cry, but the gems seemed too small on the band to us. We couldn’t tell the difference between the pink tourmaline and the alexandrite r... See more
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Company details
Written by the company
Fully Customizable Premium Jewelry and Wedding Bands
Contact info
19 West 34th Street Suite 1018, 10001, New York, United States
- +1 (833) 946 44 22
- service@eternate.com
- www.eternate.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
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All my purchases went well
All my purchases went well. Well, even one wrong I ordered the wrong size and replied to customer service and they replied to me with within 24 hours and said they would take care of it and make it the proper size. You are one of the places I will always buy my jewelry from from now.
Girlfriend adores the ring
Customer service replied to an email question right away and wasn’t long before I got the ring for my girlfriend and she is in love with it, she loves the quality of the product and the design. Will definitely be getting her more jewelry from here.!
A Happy Accident
I was extremely happy to find the rose bangle for my daughter at a very reasonable price. She has been borrowing my yellow gold bracelets forever but was partial to the rose color.
Beautiful necklace!!
I ordered this necklace for my best friend as a Galentine's Day gift, and she absolutely loved it. The colors of the stones were so vibrant and the silver chain really set them off. Lovely and delicate, exceeded my expectations. Even though it was custom made it arrived promptly. The website made it easy to track my order and customer service responded to my question quickly. I will definitely order from them again
Beautiful Ring
Item was as expected/advertised. Beautiful quality. Very happy with my third Eternate purchase. Recommended product.
Love the birthstone earrings!
The custom birthstone earrings turned out beautifully, and the recipient was thrilled with them. Well done!
Beautiful Ring
The ring I ordered arrived quickly and was securely packaged for shipping, as well as being boxed in a very nice presentation box. Ordering was easy online. The ring was really lovely, well made and excellent quality. However, it was slightly snug and was a bit uncomfortable due to the setting si I reluctantly decided to return it. The online return request was easy. I am impressed with this company’s products and services.
Beautiful ring- first time ever buying…
Beautiful ring- first time ever buying jewelry online. Sizing was accurate (used size chart and measurements). 4 out of 5 because ring is much more delicate in person than described. Very beautiful and loved customizing it, but smaller stones than anticipated.
Great experience overall
It was easy to pick and choose exactly what I wanted. There were great options and pricing was fair. Shipping allowed the package to come on time.
Love the product
Love the product. Wife gave me wrong size, so i had to do an exchange. Communication is a different lol but sufficient. Exchange cost me $50 but that was worth it to me. I will purchase from Eternate again.
Love my ring!
Shipping took entirely too long
Shipping took entirely too long. The gift did not arrive in time so the quality or joy of the product is irrelevant. Will definitely not use again.
The product is amazing
The product is amazing . Customer service was great as well. I will definitely recommend
My ring turned out exactly how I wanted!
My ring turned out exactly how I wanted!
Disappointed
I purchased this ring in solid gold on my first Mother’s Day as a mom. I put so much time into selecting the ring I wanted, looking across many websites and stores in person. When I received it I was happy with the look of it, however I found it irritated the fingers it was next to because of the rough edges but figured if I left it on they would eventually callous and stop being irritated. It took months but eventually that did happen. After 6 months of wear a stone fell out, I didn’t see it happen so the stone is lost. Although customer service was kind they said this is normal wear and tear and therefore repair would be $150. I’d rather put that money towards a piece of jewelry I have faith with last longer than 6 months than repair it every 6 months. I knew this was a risk ordering from a brand I was less familiar with and I would not do it again. It’s quite disappointing, the point of buying a solid gold piece is that it will last.
My Fist Online Jewelry Order..
It was my first time ordering jewelry online so I was a little nervous of what might show up.
It was a pleasant surprise when I opened the box to unveil my lovely stacker emerald white gold ring.
I absolutely love it and planning out my next order. Maybe a family necklace.
The ring itself is beautiful and was…
The ring itself is beautiful and was delivered in good time. Unfortunately, I don't know my priper ring size, so the ring is much smaller than I thought it would be and just barely fits my pinky. I don't want to send it back, that's too much trouble, but I wish the ring was larger (band and gem size).
For now a small, beautiful reminder of my two boys and I.
Thank You.
Love the necklace!
The necklace is so beautiful and a perfect gift for my mother in law. Great quality and great shopping experience.
I received the ring for my birthday and…
I received the ring for my birthday and I love it so much. Wonderful quality and really stunning!
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