The ring we ordered came and was beautiful! Actually made my mom cry, but the gems seemed too small on the band to us. We couldn’t tell the difference between the pink tourmaline and the alexandrite r... See more
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Company details
Written by the company
Fully Customizable Premium Jewelry and Wedding Bands
Contact info
19 West 34th Street Suite 1018, 10001, New York, United States
- +1 (833) 946 44 22
- service@eternate.com
- www.eternate.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
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Misrepresentation of Identification of Stones
We ordered a bracelet that was supposed to be diamonds. Sometime later, the bracelet broke. l My wife took it in to the jeweler to have it fixed. He said it was not diamonds and the gold chain was so thin it was likely to break for the 3rd time. I had also ordered a necklace for my wife and found the same results, no diamonds.
I am blown away by their customer…
I am blown away by their customer service. I had an issue with my bracelet (a beautiful piece) and the communication was excellent. I ended up exchanging it for a ring and the process was so easy and seamless. I now have my new ring and I haven’t taken it off since.
Great communication with the company…
Great communication with the company about shipping and the process of making my order. Delivered before expected and received a great product. You can tell they put their heart into delivering a quality product
Beautiful piece of jewelry!
Gorgeous piece I customized and ordered as a gift for a friend with her kid’s birthstones. Was very pleased with the quality and the overall customer experience. I want to order one for myself now!
It was great.
Expectation were exceeded
Will be a repeat customer, quality and craftsmanship exceeded expectations.
Good selection
The website was easy to navigate and had great selections.
Very pleased
Website was easy to use, shipping was fast, and product was exactly as I hoped it would be.
Great jewelry
The two rungs I purchased are very small but beautiful. The stones are brilliant. I would purchase again. I
Mother/grandmother bracelet for my MIL
Mother/grandmother bracelet for my MIL. Absolutely beautiful. Fit perfect and arrived in scheduled time frame
Easy ordering
Easy ordering, incredible product. I got an item personalized and it came very quickly!
Best Birthday Gift EVER!
This was a gift for our 94 yr old mother. Thanksgiving will be her birthday. I was so thankful to find a very nice ring at a very decent price. It turned out beautifully! Thank you!
Great product with nice style in men's…
Great product with nice style in men's earrings.
Ring was shipped in a timely manner
Ring was shipped in a timely manner, and was made as requested.
Beautiful, but….
Necklace came out AMAZING but the lack of communication between ordering and receiving made me worried I had wasted my money. The necklace came out beautifully but wish there was at least an email or something.
They are charging me $100 to return a…
They are charging me $100 to return a $300 ring. Absolutely ridiculous.
I returned for another!
I returned to Eternate for another signet ring! I bought the first one in sterling silver for my daughter. She loved it! Since then, however, she changed her jewelry from silver to gold. So naturally, I had to return for the same signet ring in gold. It looks beautiful. I know she'll love it!
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