Absolutely brilliant service from start to finish! The team are incredibly friendly, helpful and professional, and nothing is ever too much trouble. I honestly couldn’t recommend them highly enough. N... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Emma was very helpful and accommodating on the phone and booked my car in the same day after having my passenger window broken. Was in and out within 30 minutes, Tim was very professional and polite a... See more
Having been sent away by a big name company who were not prepared to help us and made out that it was a huge complex and expensive job, we called in with ETS Birmingham on the off chance they could ad... See more
Absolutely impeccable service!! So pleased from start to finish! Firstly spoke to Sally on the phone who was lovely and very helpful!! Then went and seen Tim who was just brilliant, he knew what he... See more
Company details
Written by the company
Windscreen replacement and repair Any glass replacement any vehicle Emergency replacements Van conversion Rear screen replacement Heated rear screens Mobile appointments Glass supply Supply and fit
Contact info
United Kingdom
- www.etsemergencywindscreens.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I required aBMW front Windscreenn emergency replacement …
I required an emergency replacement front windscreen for my BMW 520d. They sourced the Glass straight away and replaced it quickly. Tim was very professional, had great friendly banter and made me a lovely cup of tea while he installed the windscreen.
I would use again and highly recommend to anyone.
Thanks ETS.
I have had a great experience today…
I have had a great experience today with the service from ETS, from the initial phone call to completion of the windscreen replacement. Rich arrived earlier than the original timeslot. Professional, courteous and did a great job. Very competitive company - would highly recommend.
Windscreen replacement.I phoned ETS about a new windscreen for…
I phoned ETS about a new windscreen for my daughter’s car and they managed to fit me in the next day and came to my house to fit it. The engineer Rich phoned me to confirm when he would be arriving and turned up exactly at that time. He was very friendly, efficient and professional and had the job done in just an hour. Could not ask for better service and would not hesitate in recommending them to anyone. Thank you Rich for a great job.
Van Windscreen.
I had a windscreen fitted this morning. Booked yesterday for a time convenient for me, Rich and Luke arrived as arranged.
The service was great Rich and Luke were, prompt, polite and professional, they certainly knew what they were doing, all connections and sensors were checked and tested before they finished. Paying and receiving my receipt and warranty couldn't have been easier.
I would fully recommend E.T.S. a quality service at a very reasonable price, thank you.
Great service from ets I rang three…
Great service from ets I rang three places trying to get my rear view mirror reattached all turned me down until I rang ets no problem bring it down we will sort that for you and they did top blokes 👍
I have replaced my windscreen this…
I have replaced my windscreen this morning very professional and I will recommend to all my friends good job boys RESPECT 🫡
SIMPLY THE BEST
SIMPLY THE BEST. This company deserves to be called the best because it is. Gold standard in everything. Two lovely guys fixed our leaking Range Rover Evoque front windscreen. Absolute honesty, and excellent work. Thankyou so much. Charles and Gail
Affordable, Efficient and Friendly
Helpful phoneline and effecient and well priced fitting by Rich
Great service
Great service, good price, a quick and efficient job carried out by Allen, 5 star.
Great service
Great service. Way better and cheaper than national companies. Quick and easy. Thank you

Reply from E.T.S EMERGENCY WINDSCREENS
Fantastic Customer Service and Unbeatable Prices
Beat a quote from one of the big nationwide companies by £140. Top quality British standard screens which have been recently manufactured. Recommend! Recommend! Recommend!
Amazing Reliable & Professional!
When I called ETS looking for a fix for my shattered window, I had already called multiple other companies who said they will get back to me but never did or they just had no fix for me. However Tim and ETS listened to my query, promised a call back and actually called back. When he called back he gave me multiple options on what to do and offered a very reasonable quote in comparison to all the many companies I called. By the time I arrived at ETS, I was given a lovely cup of tea and more information about what they were going to do before proceeding. I would recommend ETS 10/10 times. Brilliant customer service and very reliable. My issue was sorted in the same day and in less than an hour! Thank you to Tim and the rest of the team.
Excellent Service, Friendly staff and a Great price!
I am very happy with the service provided by ETS emergency windscreens. Getting a quote and arranging an appointment was hassle free. They use high quality replacement windscreens which satisfy British safety standards. The staff were very friendly and competent. Ash in particular was excellent!. I was warmly greeted on arrival and was made comfortable when the work was carried out. They offer lifetime guarantee for their work. Overall, a great company and service, would highly recommend to everyone.
Professional work and excellent customer service.
Big thank you to Tim who was our first contact and to Aaron who fitted the windscreen.Excellent customer service and professional job. Very good price and I would recommend to anyone.
Windscreen replacement
Had a windscreen fitted to my van this morning at their depot. Good service, good comms and a good price.
This is a very good company. They understand good price and excellent service equals happy customer. Simple really.
Reliable, honest and good value help, in my emergency!
This family run business is amazing! This morning I found my car had been broken into, the window smashed and media console stolen. I rang and spoke to Sally. She was so helpful and even though she tried to find the glass I needed she made helpful suggestions and put me on the right track. Once I had got the glass I needed Tim fitted it for me and even put all the loose wires from my media console away so it was safe for me to drive. He was so friendly and honest and even suggested how I could get the console sorted by suggesting other business that he trusted! Tim also vacuumed all the broken glass out of my car which was an unexpected and very kind gesture. I had been quoted by a well known windscreen repair company that the job would be £650 and they couldn't do it for another 3 days. Sally and Tim got me in and fixed my window so it was safe in a matter of hours and the fitting only cost me £90! I am so gratefully to these pair and would highly recommend them! Thanks Tim and Sally!
Absolutely impeccable service!
Absolutely impeccable service!! So pleased from start to finish! Firstly spoke to Sally on the phone who was lovely and very helpful!! Then went and seen Tim who was just brilliant, he knew what he was talking about, explained everything to me, was so friendly and accommodating and did an amazing job on replacing the front windscreen on my car leaving it looking brand new in absolutely no time at all, and as an added bonus you get lifetime warranty!
Would definitely recommend ETS, great prices, great services and lovely staff! Definitely 5 stars!! ☺️
Great Service, Great Price
Driver's window was smashed overnight. My first thought was to phone Autoglass... £550 if I paid and booked today otherwise it would be £800 ...and no appointments today. They could come after the weekend. Tried E.T.S Emergency Windscreens... here within the hour, first class job, hoovered the car out, quick, easy, efficient £142.... unbelievable! Would highly recommend !!
Friendly & transparent service
The service I received was fantastic! I was greeted with a huge welcoming smile & staff were polite & welcoming.
I was able to have my windscreen changed in next to no time & at a reasonable cost. Staff reassured me as to the cost by showing me on their system so very transparent & open.
Would recommend the team to anyone in need on windscreen repair/replacement!
Thank you!
Fantastic friendly service
Fantastic friendly service. Called up on a Saturday morning and was able to take my car down the same day to leave it there over the weekend and collect on the Monday. Quoted less than a quarter of what Autoglass quoted me. Could not fault the service. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







