Eu'Genia Shea Reviews 

95
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I've been ordering for years (remember when the #KarenRebels crashed your website your first visit to the Karen Hunter Show on Sirius XM?) and I've noticed the amount of shea butter in the containers... See more

Company replied

Rated 5 out of 5 stars

Am pleased with my purchase.The shea butter it so rich and creamy, so velvet soft my skin literally drinks it, not like others that just sink on the skin and only stain the clothes (I 've tried serums... See more

Rated 5 out of 5 stars

Excellent product, outstanding customer service!! This company really cares about their customers satisfaction! That is a rare quality that few companies exhibit!! I am now a loyal customer, I have ma... See more

Rated 5 out of 5 stars

Eu’Genia Shea has been a staple in my wellness and skincare routine over the past few years. My skin thanks me whenever I use it, and I can rest easy knowing I am using a completely natural and non-t... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Eu'Genia is a family-run company that produces all natural premium shea moisturizers specially formulated to soothe dry skin, stretch marks, and scarring.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(95)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good Shea

Haven't had a chance to melt the shea butter yet, however, when I put small amounts into my hands, it melts down nice and smoothly.

December 31, 2018
Unprompted review
Eu'Genia Shea logo

Reply from Eu'Genia Shea

Thanks so much for the review, Shan! We aim for the best here, so please let me know if there’s a concern keeping us from being a 5 in your mind! Otherwise, happy holidays!

Rated 2 out of 5 stars

I couldn't believe the size of the…

I couldn't believe the size of the product I pay 20 dollars for a sample it's a rip off

December 28, 2018
Unprompted review
Eu'Genia Shea logo

Reply from Eu'Genia Shea

Hey Lorna! Thanks for the review, and I’m sorry that the size of the product didn’t meet your expectations. The site lists the size as 1.6oz, but I understand that it’s hard to visualize how big that might be. This tin measures 2x2x2 inches and is the perfect size to throw in your bag. A little bit goes a long way, so while this may seem small, it should last you 2-3 months. I’ll reach out privately to see if there’s anything else we can do for you.

Rated 5 out of 5 stars

Excellent product

Excellent product! Used last night and this morning, absolutely love it! Great packaging too! Looking forward to ordering more. Wishing you the best Eu'Genia Shea!

December 27, 2018
Unprompted review
Rated 5 out of 5 stars

Loving the 100% Shea Butter

My shea butter came in a reasonably period of time. I love the packaging it came in and the quality of the butter is top of the line. I will have to order more to give as gifts. 😊

December 27, 2018
Unprompted review
Rated 2 out of 5 stars

too small for the price

too small for the price. will buy from another merchant

December 26, 2018
Unprompted review
Eu'Genia Shea logo

Reply from Eu'Genia Shea

Thanks so much for the feedback, Michael! A little bit goes a really long way — we find that the smaller size lasts a few months. We aim to compete on efficacy and sustainability as we are dedicated to the highest quality products and fair pay for our 5000 picking partners. Because of that, you will find cheaper options, but you won’t find anything better (we think!)

Rated 5 out of 5 stars

I have been a loyal customer since I…

I have been a loyal customer since I was introduced to this product a year ago. They always provide great customer service and fast shipping. The packaging is luxurious and is the cherry on top of this high quality product. My skin is beautiful, smooth and glowing!
Thank you!

December 24, 2018
Unprompted review
Rated 5 out of 5 stars

The only Shea Butter I use

Eu’Genia Shea butter is the only Shea butter that I use. It moisturizes my skin especially during the winter months. I ordered some to give away as stocking stuffers for friends and family.

December 15, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look