Euro Car Parts Reviews 

Very good service from the staff. And a great product from Noco

Great service

Had what I wanted , done & dusted

The treatment and staff performance were extremely poor, and the products were of inferior quality.

Easy to navigate with your registration number and the part was easy to find with a a number of possibilities to choose from price warranty made it easy to choose a purchase and collect from my local Euro part cheers my car is running smoothly after a the new battery.

Euro’s always have what I need or can get it next day

Great service

Really happy with the service from Euro Car Parts

Ordered product picked up same day. Pleasant and helpful staff had my product ready and waiting, no messing around. Highly recommend

Once you have found what you need on there website . You reserve it and pay in store. The staff are always very helpful. Everything goes pretty quickly once they have sorted your order out In and out in a few minutes. There prices are very competitive too.

Absolute shocking compony made an order for next day delivery still hasn't turned up been on the phone throughout the day wondering we're or what it is is happening but yet you can't get any I formation as they don't answer there phone
Be better of going GSF or something as these at euro car parts are mongs!!! Sure there still being food fed or something abosolue joke of a compony!!!!

Ordered a rear wiper blade for my car from the internet site which showedthe Rochester branch having 1 in stock. Unfortunately when I got there the stock level was incorrect and so the assistant apologised and attempted to source one from another branch for the following day. This went missing and so the Branch Manager stepped in he sourced another one and had it delivered to my home, can’t ask more than that.

Havenot received my order

Good products, and returning an item was easy, and refund back to card issued quickly. Good prices, and delivery is good.

I have no problems with the ordering process online including the click and collect ordering. However, the shop seems to be majorly understaffed as there was a long queue and waiting time just to collect my parts which I had already paid for. On top of that, they couldn’t find the air filter I ordered so they gave me a substitute.
Customer service contacted me straight away after my feedback and apologised for the inconvenience caused. I am very impressed with their customer service on this and took my feedback seriously. You still have my trust and custom. Thank you.

I recently purchased a replacement mirror assembly for my Kuga online. Not cheap and came without replacement fixing screws which need a washer; sorting refixing was a real pain. I have replaced before and everything came with the last one.
Worryingly the replacement cap did not fit and I had to source another which popped on straightaway. I expected better

Euro parts filton just abound they ripped me off then when complaint raised with head office they promised to call back then never called back it’s over 6 months now . Very low quality products any ways price is not cheaper also . On top the customer service wow can’t believe this company still running in uk . Complaint reference number 6149245. But i know euro parts dose not care .

Absolutely appalling service from start to finish.
I ordered engine oil and filters for my car service, and the order arrived incomplete. A few days later, I was told that the diesel fuel filter was “undeliverable”, so I quite reasonably asked for a refund.
Instead of refunding me, they sent me an old, used-looking filter as a replacement. I provided photographic evidence over a WEEK ago, yet somehow they are still incapable of resolving the issue. Now they’re asking for even more details and suddenly want my registration number.
How many times do I have to explain the same problem? The item I ordered was not delivered, I asked for a refund, and instead I received something that appears to have been previously used. The complete lack of urgency, communication and basic common sense is genuinely shocking.
This has been an absolute waste of my time and money. Customer service is practically non-existent, and resolving what should be a very simple issue seems completely beyond them.
If this is how they treat customers when something goes wrong, I certainly won’t be ordering from them again. Avoid unless you enjoy chasing companies for days just to get a basic problem sorted. Vasy and mary from Customer service motto: “We’ll deal with it tomorrow” — where tomorrow apparently means sometime next year.