I plase my other on line and i cant find the reference i pick up my phone and the help that i get is unbelievable thw way i was attended to was so great.The ataff that i spoke with is the best flowing... See more
Company replied
Location
Switch location85 Winter Hey Lane, Horwich, BL6 7PA Bolton, Lancashire, GB
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I bought a FIT TO FLY PCR test from Eurofins. There are many institutions that offers the test but Eurofins have many test center and because I needed a test on Sunday, they had test centers that ope... See more
Company replied
Superb efficient service
Company replied
Excellent and commodious service. Recommended to family and friends.
Company details
About Eurofins - Bolton
Written by the company
Eurofins. World Leader in Testing for Life.
55 000 employees. 900 laboratories. 50 countries.
Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.
The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.
As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.
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Contact info
85 Winter Hey Lane, Horwich, BL6 7PA, Bolton, Lancashire, United Kingdom
4.2
Great
6 reviews
Hasn’t replied to negative reviews
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Superb efficient service
January 29, 2022
Reply from Eurofins - Bolton
Hello Mohammed,
We are thrilled to hear that you find Eurofins offer a superb, efficient, service.
We appreciate your feedback.
kind Regards,
Sandra at Eurofins.
Good customer service
I plase my other on line and i cant find the reference i pick up my phone and the help that i get is unbelievable thw way i was attended to was so great.The ataff that i spoke with is the best flowing convention step by step how to use the products am so happy with everything thank you for good staff and good product
January 25, 2022
Reply from Eurofins - Bolton
Hello Dare
Thank you for your 5-star review.
We’re delighted to read your positive comments about our customer service team, and we are glad that you had a good experience from start to finish.
Kind regards
Jane at Eurofins
Excellent and commodious service
Excellent and commodious service. Recommended to family and friends.
December 21, 2021
Reply from Eurofins - Bolton
Hello Saeed,
Thank you for your review.
I am glad to hear that our customer service team was able to help you out. We have worked hard to continue providing excellent customer service throughout these tough times.
Take Care,
Kaylee at Eurofins
Excellent customer service
I bought a FIT TO FLY PCR test from Eurofins. There are many institutions that offers the test but Eurofins have many test center and because I needed a test on Sunday, they had test centers that opens on Sunday. It was fast and efficient. I like that there are e-mails generated to let you know test samples have been received. Tests results are actually very fast after samples are received. The other good thing about Eurofins is that they have call centers where real people actually answers the phone and so far, each time I've called, they've answered the phone quite quickly and when the call center cannot provide an answer, they can dispatch the call to a second team which has direct access to the lab. This is really important if something cocks up and you really want to speak to a human being to be reassured. Traveling during COVID is stressful and having the ability to speak to someone is fantastic. Eurofins has been great in resolving any problems. A special call out to Sarah from Warrington call center for a magnificent above expectation customer service. I would highly recommend you use Eurofins.
November 18, 2021
Reply from Eurofins - Bolton
Hello,
Thank you so much for your wonderful review and the 5 stars!
We have worked hard to continue providing excellent customer service throughout these tough times and your kind words do make a difference to us.
We love to hear customers feedback and I'm delighted you had such a positive experience with Eurofins, I will make sure to pass your kind comments to Sarah.
Hope to see you again to help with your travels.
Kaylee at Eurofins
Reply from Eurofins - Bolton
Hello Anna
Thank you for giving us your review. It is great to hear that the staff at our Bolton test centre were helpful and made the experience a lot easier.
We have worked hard to continue providing excellent customer service throughout these tough times and your kind words do make a difference. We love to hear customers feedback and we are delighted you had such a positive experience from start to finish.
Kind Regards
Joyce at Eurofins
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